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Telephony Jobs in Florida (NOW HIRING)

Symple Lending

Software Engineer - Conversational AI

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Integrate with Twilio or similar telephony platforms for calls and SMS. * Monitor, troubleshoot, and optimize production systems using CloudWatch. * Participate in code reviews and architectural ...

Futurewave Systems

Sr. Software Engineer

Miami, FL

$117K - $154K/yr

Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications Experience with Cisco CVP or similar IVR ...

Futurewave Systems

Sr. Java Developer

Miami, FL

$54.75 - $69.75/hr

Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications Experience with Cisco CVP or similar IVR ...

TecTammina

IVR Developer

Tampa, FL

... of telephony technologies in a call center environment Java, Linux, Oracle .Net, C+ Qualifications MUST have IVR background There will be on-call rotations - every 7 weeks on call for 24 hrs for 7 ...

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Showing results 41-60

All JobsTelephony JobsTelephony Jobs in Florida

Telephony information

See Florida salary details

$15.7K

$73.4K

$108.7K

How much do telephony jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telephony in Florida is $73,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the most commonly searched types of Telephony jobs in Florida?

The most popular types of Telephony jobs in Florida are:

What are popular job titles related to Telephony jobs in Florida?

For Telephony jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in Florida look for?

The top searched job categories for Telephony jobs in Florida are:

What cities in Florida are hiring for Telephony jobs?

Cities in Florida with the most Telephony job openings:

Telephony jobs near you
Infographic showing various Telephony job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, and 7% Contract. Highlights an 84% In-person, 2% Hybrid, and 14% Remote job distribution, with an average salary of $73,367 per year, or $35.3 per hour.

Software Engineer - Conversational AI

Symple Lending

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

*Hybrid – Tampa, FL
About Symple Lending
Symple Lending is a fast-growing fintech company transforming the consumer lending experience
through technology, data, and high-performance marketing. We leverage AI, automation, and
modern cloud infrastructure to create smarter customer experiences while driving measurable
business results.
Our environment is fast-paced, execution-driven, and focused on measurable outcomes. We
prioritize builders—people who take ownership, move quickly, and solve problems at the system
level.
About the Role
We're seeking a Software Engineer – Conversational AI to join our Customer Engagement team.
You'll design, build, and maintain the cloud infrastructure and REST APIs that power our AI voice
agents while supporting real-time contact center operations, including call routing, lead
management, outbound campaigns, and conversation storage.
What You'll Do
• Design and develop TypeScript AWS Lambda REST APIs for AI voice agents.
• Build and maintain conversational AI agents in ElevenLabs and Zoom Virtual Agent (ZVA).
• Perform prompt engineering, tool definition, and agent optimization.
• Write unit and integration tests following TDD best practices.
• Develop Infrastructure as Code using AWS CDK (TypeScript).
• Integrate with Twilio or similar telephony platforms for calls and SMS.
• Monitor, troubleshoot, and optimize production systems using CloudWatch.
• Participate in code reviews and architectural decisions.
• Partner with business stakeholders to translate requirements into scalable APIs and AI
solutions.
What We're Looking For
• Production experience with TypeScript, Node.js, and AWS.
• REST API development using API Gateway or similar technologies.
• Experience with conversational AI platforms (ElevenLabs, ZVA, AWS Lex, Dialogflow, or
similar).
• Prompt engineering and AI agent configuration experience.
• AWS Lambda, API Gateway, DynamoDB, SQS, SNS, S3, EventBridge, and AWS CDK.
• Experience integrating Twilio or other telephony providers.
• Strong TDD practices using Jest or similar frameworks.
• Knowledge of IAM, secrets management, secure API design, and Git workflows.
• Ability to collaborate in a fast-paced engineering environment.
Preferred Qualifications
• HubSpot CRM integrations
• GitHub Actions CI/CD pipelines
• SQL, Redshift, Athena, or similar analytics platforms
• CloudWatch dashboards and observability
• EventBridge Scheduler experience
Technologies You'll Work With
• Node.js & TypeScript
• AWS Lambda, API Gateway, CDK
• DynamoDB, Amazon S3
• SQS, SNS, EventBridge Scheduler
• Twilio
• ElevenLabs & Zoom Virtual Agent
• CloudWatch & pino structured logging
• Git & GitHub
Why Join Symple Lending
• Build cutting-edge AI solutions with real business impact.
• Work alongside a collaborative, high-performing engineering team.
• Own scalable systems that directly improve the customer experience.
• Join a company that values innovation, ownership, and execution.
Compensation & Benefits
• Competitive base salary
• Performance bonus opportunities
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Hybrid work environment in Tampa, FL

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