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Telephony Jobs in Florida (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL · On-site

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Manage and maintain the CUCM telephony infrastructure supporting enterprise communications. * Ensure high availability and reliable functionality of CUCM services. * Collaborate with network and IT ...

Motorola

Sr. Systems Engineer

Plantation, FL · On-site

$90K - $100K/yr

In this US-based remote role, you will diagnose and resolve complex system architecture, networking, and telephony issues that impact public safety operations. We believe that everything starts with ...

Navtech, Inc.

IVR Developer

Tampa, FL · On-site

Working knowledge of telephony technologies including call routing, SMS, VOIP * Understanding of APIs and web services REQUIRED SKILLS: 1.Amazon Connect development experience 2.Familiarity with and ...

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All JobsTelephony JobsTelephony Jobs in Florida

Telephony information

See Florida salary details

$15.7K

$73.4K

$108.7K

How much do telephony jobs pay per year?

As of Aug 17, 2026, the average yearly pay for telephony in Florida is $73,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the most commonly searched types of Telephony jobs in Florida?

The most popular types of Telephony jobs in Florida are:

What are popular job titles related to Telephony jobs in Florida?

For Telephony jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in Florida look for?

The top searched job categories for Telephony jobs in Florida are:

What cities in Florida are hiring for Telephony jobs?

Cities in Florida with the most Telephony job openings:

Telephony jobs near you
Infographic showing various Telephony job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, and 7% Contract. Highlights an 84% In-person, 2% Hybrid, and 14% Remote job distribution, with an average salary of $73,367 per year, or $35.3 per hour.

Call Center Manager

TecTammina

Tampa, FL • On-site

Contractor

Re-posted 6 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

3+ years call center support 

1+ years NICE call recording applications support

1+ years supporting dialer applications support

1+ years telephony support

Working knowledge of Workforce Management application

1+ years SQL/Oracle database support

Demonstrated experience in a production/support environment with functional experience in change and incident management 

Proven experience administering Windows and UNIX based operating systems 

Basic knowledge of networking technology 

Demonstrated superior written and verbal skills, along with the ability to effectively interact with all levels of the organization including both internal and external customers 

Ability to work collaboratively in a team environment and operate effectively in stressful situations 

Proven ability to take the lead in learning tools and processes and promotes effective use of technology to solve business problems; provides mentorship to peers in the same 

Proven experience developing proactive processes designed to alert/eliminate issues before they escalate in priority or business impact 

Qualifications

Application support for Telephony (ECCS applications) 

Interface directly with the clients and vendors to troubleshoot issues. 

Acknowledge, troubleshoot, resolve, escalate and determine root cause for Service Center tickets within SLA

Change releases (ITSM)- Perform documented plans for system changes, upgrades, installations and outages and follow all change management guidelines

Monitor/Develop proactive processes designed to alert/eliminate issues before they escalate in priority or business impact

Complete end-user access requests and other work requests according to service level guidelines

Identify areas where efficiencies can be gained using proactive approach through collection and analysis of metrics

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: Contract to Hire

Eligibility: EAD Green Card/Green Card/US Citizens

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