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Idirect Jobs in Florida (NOW HIRING)

Idirect information

See Florida salary details

$33.6K

$41.3K

$51.9K

How much do idirect jobs pay per year?

As of Aug 12, 2026, the average yearly pay for idirect in Florida is $41,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $47,800.00 per year, depending on experience, location, and employer.

What is the difference between Idirect vs Network Technician?

AspectIdirectNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications, internet service providersTelecommunications, internet service providers
Industry UsagePrimarily in internet and data service companiesPrimarily in internet and data service companies
Job FocusManaging internet data services, troubleshooting network issuesInstalling, maintaining, troubleshooting network hardware and connections

Both Idirect and Network Technicians work in telecommunications and internet service environments, often requiring similar certifications like CompTIA Network+ or Cisco CCNA. While Idirect focuses on managing internet data services and troubleshooting network issues, Network Technicians typically handle installation and maintenance of network hardware. The roles overlap in skills and industry usage, but Idirect roles may involve more specialized knowledge of internet data management systems.

What are some common challenges faced by iDirect network engineers in maintaining satellite communication systems?

iDirect Network Engineers often encounter challenges such as troubleshooting connectivity issues in remote or harsh environments, managing bandwidth allocation for diverse clients, and ensuring system reliability despite latency inherent to satellite communications. Adapting quickly to evolving technologies and integrating new hardware or software updates are also key aspects of the role. Collaboration with field technicians, NOC teams, and customers is essential for resolving incidents efficiently and maintaining service quality.

What is an iDirect technician?

An iDirect technician is a professional who installs, configures, maintains, and troubleshoots satellite communication equipment using iDirect technologies. iDirect is a brand known for its advanced satellite routers and network solutions, commonly used to provide reliable internet connectivity in remote or mobile locations. Technicians in this role work with VSAT (Very Small Aperture Terminal) systems, ensure optimal network performance, and support end-users by resolving technical issues. They often collaborate with network engineers and field service teams to implement and monitor satellite networks. Strong understanding of satellite communication and networking is essential for this position.

What are the key skills and qualifications needed to thrive as an iDirect network engineer?

To thrive as an iDirect Network Engineer, you need a strong background in satellite communications, IP networking, and a relevant degree or certification in telecommunications or network engineering. Familiarity with iDirect Evolution or Velocity platforms, network management tools, and certifications like CCNA or iDirect Certified Professional are typically required. Strong troubleshooting skills, analytical thinking, and effective communication set top performers apart in this field. These competencies ensure reliable satellite network performance, quick issue resolution, and seamless collaboration with clients and technical teams.
Infographic showing various Idirect job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $41,325 per year, or $19.9 per hour.

Satellite Operations Center Technician

AdventHealth

Tampa, FL • On-site

$17 - $22.75/hr

Full-time

Re-posted 29 days ago


AdventHealth rating

7.4

Company rating: 7.4 out of 10

Based on 1,270 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers


Job description

SES Space & Defense is a trusted partner ensuring mission success for our customers by blanketing the globe with multi orbit end to end satellite and technology solutions which provide reliable, secure, and high bandwidth connectivity. We strive to be the only solution when success is critical, and we will take care of our employees because we recognize they are our competitive advantage. The SES S&D Team, along with our customers and partners, will achieve success through integrity, honor, and commitment. 

Satellite Operations Technician

Onsite from MacDill AFB

Summary

The Satellite Operations Center Technician will provide Tier 1 and Tier 2 satellite and network operations support.  The Technician is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward deployed satellite earth terminals and embedded network communications equipment.  The Technician will provide daily operational support for iDirect technologies hub and remote systems supporting global TDMA/IP networks.  An integral part of the team, the Technician's tasking will include shift work including some weekends and holidays.
Primary & Essential Accountabilities

  • Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required
  • Remotely troubleshoot VSAT systems via iDirect software
  • Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites
  • Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead
  • Prepare reports on network utilization, performance and activity as required
  • Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues
  • Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required
  • Monitor and test satellite network performance and provide satellite network performance statistics and reports
  • Assist in network design and capacity planning
  • Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds)
  • Manage service restoration activities and track/update trouble ticketing system (Remedy)
  • Provide status reports to customers and management personnel
  • Provide testing and implementation support of new software releases for deployed network equipment

Qualification Requirements

  • High School Diploma or GED, Associates degree or higher preferred
  • At least 5 years of SATCOM experience or equivalent combination of education/training and experience
  • Experience managing and supporting iDirect Hub solutions, TCP/IP, general networking concepts, and strong knowledge of SATCOM/RF concepts
  • One year education or directly related experience in network operations center support duties
  • Security+ certification within 90 days of hire
  • Top Secret (TS) clearance with SCI eligibility determination
  • Strong verbal, written and interpersonal communication skills
  • Ability to work independently as well as cooperatively in a team-oriented environment
  • Strong analytic and problem-solving skills

Desirable Qualifications

  • IP Routing
  • Linux/Unix
  • Microsoft Office suite
  • Trouble ticket tracking
  • Technical certification (CCNA, CCDA, CCNP or CCDP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. 


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