ZipRecruiter

Log In

1

Telephony Jobs in California (NOW HIRING)

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

San Francisco, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Alten

Modem Field Engineer

Santa Clara, CA · On-site

Exposure to commercial field test and data analysis tools for wireless telephony product verification Handset test experience with UMTS/CDMA operators or with commercial handset OEMs Experience using ...

Alten

Modem Field Engineer

Santa Clara, CA · On-site

Exposure to commercial field test and data analysis tools for wireless telephony product verification Handset test experience with UMTS/CDMA operators or with commercial handset OEMs Experience using ...

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing. Analyze business requirements and translate them into system design ...

Vkore Solutions

Oracle CRM Lead

San Jose, CA · On-site

Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing. * Analyze business requirements and translate them into system ...

SCAN Group

Product Owner I - Omnichannel

Long Beach, CA · On-site

You Will Telephony & Genesys Product Ownership * Own day-to-day delivery execution for Genesys and Telephony capabilities, including backlog management, user stories, acceptance criteria, and release ...

Amazon

Software Dev Engineer

Sunnyvale, CA · On-site

This role owns the application processor side of the mobile telephony stack, integrating carrier requirements, platform telephony APIs, and cellular service features across various devices ...

ATR International

Business Analyst

Pasadena, CA · On-site

Top Daily Responsibilities: 1. Liaison with Vendor for early out collection 2. Administrative and Technical support for telephony system 3. Client HC Resolute research 4. Call Operations Workflows ...

previous pagenext page

Showing results 21-40

All JobsTelephony JobsTelephony Jobs in California

Telephony information

See California salary details

$20.7K

$96.9K

$143.6K

How much do telephony jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telephony in California is $96,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $121,900.00 per year, depending on experience, location, and employer.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What are the most commonly searched types of Telephony jobs in California?

The most popular types of Telephony jobs in California are:

What are popular job titles related to Telephony jobs in California?

For Telephony jobs in California, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in California look for?

The top searched job categories for Telephony jobs in California are:

What cities in California are hiring for Telephony jobs?

Cities in California with the most Telephony job openings:

Telephony jobs near you
Infographic showing various Telephony job openings in California as of August 2026, with employment types broken down into 86% Full Time, 5% Part Time, 2% Temporary, and 7% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

IVR/IVA Platform & Migration Specialist

CYNET SYSTEMS

Rosemead, CA • On-site

$44 - $48/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Job Overview:

Pay Range: $44.44hr - $48.17hr

Requirement/Must Have:

  • 3-5 years of hands-on experience with enterprise IVR, IVA, voice self-service, contact-center, or related platforms.
  • Experience migrating deterministic IVR journeys to NLU, generative-AI, or agentic IVA platforms.
  • Experience with the IVR, IVA, telephony, or contact-center platforms used by the organization.
  • Demonstrated experience analyzing or configuring complex IVR call flows.
  • Strong understanding of telephony, routing, queues, transfers, DTMF, speech recognition, no-input, no-match, and fallback behavior.
  • Experience supporting IVR modernization, platform migration, or replacement.
  • Working knowledge of relational databases, data mappings, APIs, and enterprise integrations.
  • Experience identifying embedded platform logic and undocumented configuration behavior.
  • Strong troubleshooting skills across telephony, routing, platform configuration, data, and integration layers.
  • Experience supporting platform-specific testing, cutover, rollback, and production stabilization.
  • Strong verbal and written communication skills to explain platform concepts to product, business, testing, and operational stakeholders.

Responsibilities:

  • Lead Client, configuration analysis, telephony/routing design, and migration of customer journeys from legacy IVR platforms to IVA solutions.
  • Analyze and document existing IVR applications, call flows, routing, transfers, prompts, variables, integrations, and error handling.
  • Identify legacy logic, undocumented behavior, dependencies, and platform constraints.
  • Define configuration requirements, routing treatments, variables, prompts, integrations, and operational controls.
  • Create IVR-to-IVA migration mappings and recommend retention, redesign, consolidation, or retirement of legacy functionality.
  • Support deployment, cutover, rollback, stabilization, and post-migration validation.
  • Analyze telephony, queueing, transfer, and contact-center integration requirements.
  • Collaborate with Product, BA, Engineering, Architecture, Telephony, and Operations teams.
  • Develop and execute platform-focused testing; troubleshoot routing, configuration, integration, and migration issues.
  • Produce platform documentation, support procedures, and knowledge-transfer materials.
  • Determine how the current IVR operates, identify all platform and telephony dependencies, and ensure approved customer journeys are successfully configured and migrated to the target IVA platform.

Nice to Have:

  • Familiarity with CRM, customer-information, authentication, billing, payment, outage, service-order, or related customer-service integrations.
  • Familiarity with contact-center analytics and operational monitoring.
  • Experience in a regulated or high-availability customer-service environment.
  • Experience working with implementation vendors and distributed technical teams.

Skills:

  • Enterprise IVR platforms.
  • IVA migration and modernization.
  • Telephony and contact-center routing.
  • Speech recognition and DTMF.
  • IVR/IVA configuration.
  • APIs, integrations, and relational data.
  • Platform troubleshooting and testing.

Qualification And Education:

  • Thorough knowledge in appropriate field.
  • Recognized internally as an expert in field.
  • Typically possesses 4+ years experience in the field performing analysis, consulting, and providing recommendations.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

View All Cynet Systems Jobs