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Telephonic Case Manager Jobs in Iowa (NOW HIRING)

HealthCheck360

Bilingual Seasonal Health Coach

Dubuque, IA

$20.25 - $25.75/hr

... management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant ...

HealthCheck360

Bilingual Seasonal Health Coach

Dubuque, IA · On-site

$20.25 - $25.75/hr

... management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant ...

HealthCheck360

Bilingual Seasonal Health Coach

Dubuque, IA · On-site

$20.25 - $25.75/hr

... management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant ...

Gentiva Hospice

Registered Nurse Hospice PRN

Panora, IA · On-site

$65K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Heartland Hospice

Registered Nurse Hospice

Ames, IA · On-site

$72K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Gentiva

RN Hospice

Carroll, IA

$70K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Gentiva

Registered Nurse Hospice

Ames, IA

$72K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Heartland Hospice

Registered Nurse Hospice

Ames, IA · On-site

$72K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Gentiva Hospice

RN Hospice

Carroll, IA · On-site

$70K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

Heartland of Perrysburg

Registered Nurse Hospice PRN

Ames, IA · On-site

$72K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients ... Perform comprehensive patient assessments and reassessments including in-person/telephonic RN ...

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Telephonic Case Manager information

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How much do telephonic case manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for telephonic case manager in Iowa is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $31.25 per hour, depending on experience, location, and employer.

What is a telephonic case manager?

The role of a telephonic case manager is to coordinate care for patients and assist with providing access to medical services. Your responsibilities in this career are to operate in a supervisory capacity over other nurses in a hospital and doctor’s office. You can also find work with an insurance company. You evaluate patient cases, recommend treatment plans, and oversee the care that patients receive. Additionally, as a telephonic case manager, you may report patient care needs to insurance companies and investigate claims made by patients. You act as a general liaison between patients, insurance companies, and the medical institution. Generally, you also complete the duties of an RN if you are working in a hospital setting.

How does a telephonic case manager typically collaborate with healthcare providers and patients to coordinate care?

Telephonic Case Managers play a key role in bridging communication between patients, healthcare providers, and insurance companies. They regularly interact with patients to assess needs, provide education, and ensure adherence to treatment plans. Additionally, they coordinate with physicians, nurses, and social workers to arrange services, follow up on care progress, and address any barriers to optimal outcomes. This collaboration helps streamline care delivery and ensures that patients receive comprehensive support throughout their healthcare journey.

What is the difference between Telephonic Case Manager vs Utilization Review Nurse?

AspectTelephonic Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review (e.g., URAC)
Work EnvironmentRemote or office-based, patient and provider communicationTypically office or hospital-based, focus on medical necessity review
Employer & IndustryInsurance companies, healthcare providers, managed careInsurance companies, healthcare organizations, hospitals

Both roles require RN licensure and related certifications, often working in insurance or healthcare settings. While Telephonic Case Managers focus on coordinating patient care remotely through communication, Utilization Review Nurses primarily evaluate medical necessity for services. The roles overlap in credentials and industry but differ in daily tasks and focus areas.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, case management experience, and relevant licensure or certification such as RN or CCM. Familiarity with case management software, electronic health records (EHRs), and telecommunication systems is commonly required. Strong communication, active listening, and problem-solving skills help build rapport and effectively coordinate care remotely. These skills ensure efficient patient assessment, care coordination, and positive outcomes in a remote healthcare environment.
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Cities in Iowa with the most Telephonic Case Manager job openings:

Telephonic Case Manager jobs near you
Infographic showing various Telephonic Case Manager job openings in Iowa as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,702 per year, or $22.9 per hour.

Licensed Practical Nurse- Case Coordinator

Hines & Associates Inc

Dubuque, IA • On-site

$24.50 - $32.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Description:

Nurses – are you looking for a change? Want to work no nights, no weekends, and no holidays? Be able to work from home 50% of the time once trained? Check out Hines & Associates!


About Us

Hines is a nationwide, independent leader in personalized managed health care, focused on what’s important to you—comprehensive services with the program excellence and cost containment that you demand. Hines & Associates, Inc.’s reputation as an industry leader is founded on over three decades of innovative and professional health care excellence. Serving all aspects of the industry, Hines is committed to conserving health care dollars while ensuring quality care through effective programs and personalized service.


We are growing and are looking for nurses who are ready to leave hands on nursing and expand their careers! Come work in a supportive, safe and friendly environment that provides opportunities for growth!


Overview:

Responsible for utilizing medical knowledge to assess patient needs for the purpose of developing a plan for assisting patients to achieve their optimal level of health. Duties include telephonic assessment, care planning, implementation, coordination, monitoring, evaluation and outcomes measurement within the scope of their license. The LPN care coordinator is a patient advocate that promotes safety and maintains privacy and confidentiality in accordance with policies and procedures.


This position is full-time, Monday - Friday, no weekends or nights! This is an in-office position until successful completion of the orientation period and then there is an option for a hybrid option of two days working from home and three days in the office.

WHAT WE OFFER:

  • Competitive salary and benefits, including medical, dental, vision, short-term disability, long-term disability, company paid and voluntary life insurance.  Critical Illness, accident insurance and flexible spending also available!
  • 401k plan with company match, fully vested after 1 year.
  • No weekends and nights!
  • Paid Holidays
  • Work-life balance.
  • Remote/hybrid setting (once trained)

Hines is a 37 year company recognized in the industry for high standards and quality work


PM21

Requirements:

QUALIFICATIONS: 


1) LPN with an unrestricted license/certification in the state or in a state that has licensure reciprocation with the state of the office location the employee is working in. 

2) Successful completion of case management/disease management orientation program; 

3) minimum of 2 years full time equivalent of direct clinical care to the consumer 

4) Excellent communication skills; 

5) Basic typing/computer knowledge with minimum keyboarding speed of 35WPM; 

6) Previous case management experience helpful but not required. 


Physical Requirements:

  • No significant physical exertion required.
  • rare travel to do onsite evaluations for patients as required at homes, hospitals, etc.

*Hines welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.*


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