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Telephone Triage Jobs in Indiana (NOW HIRING)

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Telephone Triage information

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$13

$36

$49

How much do telephone triage jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for telephone triage in Indiana is $36.21, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $43.22 per hour, depending on experience, location, and employer.

What is a telephone triage?

A Telephone Triage job involves assessing patients' symptoms over the phone and providing appropriate medical advice based on established protocols. Nurses or healthcare professionals in this role determine the urgency of a patient’s condition and guide them to the right level of care, such as self-care, a doctor's visit, or emergency services. Strong communication, critical thinking, and clinical judgment skills are essential. This role helps improve patient outcomes while reducing unnecessary emergency room visits.

What are the key skills and qualifications needed to thrive in telephone triage, and why are they important?

To thrive in a Telephone Triage role, you need a strong clinical background, excellent assessment skills, and an active nursing license such as RN or LPN/LVN. Familiarity with telephone triage software, electronic health records (EHRs), and standardized triage protocols is typically required. Outstanding communication, active listening, and critical thinking abilities help professionals excel in effectively evaluating patient needs without in-person contact. These skills are crucial to safely prioritizing care, providing accurate advice, and ensuring a high standard of patient support over the phone.

What are the typical challenges faced by telephone triage nurses, and how can they be managed?

Telephone Triage nurses often encounter the challenge of accurately assessing patient conditions without a physical examination, which requires strong clinical judgment and effective use of questioning techniques. Managing high call volumes and triaging urgent cases efficiently can also be demanding at times. Successful nurses use evidence-based protocols, detailed documentation, and clear communication to ensure patient safety. Continuous training and close collaboration with clinical teams further support effective decision-making and help manage the complexities of remote patient care.

What are the most commonly searched types of Telephone Triage jobs in Indiana?

The most popular types of Telephone Triage jobs in Indiana are:

What are popular job titles related to Telephone Triage jobs in Indiana?

For Telephone Triage jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telephone Triage jobs in Indiana look for?

The top searched job categories for Telephone Triage jobs in Indiana are:

Telephone Triage jobs near you
Infographic showing various Telephone Triage job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,326 per year, or $36.2 per hour.

Clinical Triage Nurse

Riggs Community Health Center

Lafayette, IN • On-site

Other

Posted 3 days ago

New

Job description

Clinical Triage Nurse

Riggs Community Health Center is a top-rated non-profit Federally Qualified Health Center (FQHC). We are seeking service and community minded individuals to join our skilled care teams who provide much needed outpatient medical care to an under-served community. Riggs Community Health Center...Improving Health, Improving Lives.

Riggs Community Health Center is seeking a clinical triage nurse to provide centralized telephone triage, medication refill management, patient portal support, and care coordination in an outpatient primary care setting. This role helps ensure patients receive timely clinical guidance while supporting providers, the call center, and nursing teams.

The ideal candidate will be an Indiana-licensed LPN or RN with current CPR certification and strong communication, organization, and critical-thinking skills. Ambulatory care and NextGen EHR experience are preferred.

The clinical triage nurse will assess patient symptoms, provide education and appropriate care recommendations, coordinate follow-up, manage clinical communications, and accurately document patient interactions. The position requires independent clinical judgment, professionalism, confidentiality, and the ability to travel between Riggs locations as needed.

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