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Telephone Triage Nurse Jobs in Decatur, GA (NOW HIRING)

NileWHC

TRIAGE NURSE

Roswell, GA · On-site

$35K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We are a busy and growing OB/GYN Practice looking for a talented and hard working Telephone Triage Nurse to join our team! POSITION REQUIREMENTS * Certified Medical Assistant/NURSE * Minimum of five ...

Axion Spine & Neurosurgery

Phone Triage

Alpharetta, GA · On-site

The Phone Telephone Triage Coordinatoris the first point of contact for patients calling with ... Route calls to the correct destination: clinical team (nurse/PA/NP), scheduling, billing, referral ...

Atlanta Womens Healthcare

Triage Nurse

Atlanta, GA · On-site

AWHS Triage Nurse Job Summary: A Triage RN or LPN with Atlanta Women's Healthcare Specialists ... Answers telephone calls and appropriately triages and screens telephone calls related to OBGYN ...

Georgia Urology

TRIAGE

Atlanta, GA · On-site

... telephone. The Triage Nurse documents those patient care phone calls in the electronic health records systems according to established department routine. JOB FUNCTIONS: Essential Duties ...

Georgia Urology PA

TRIAGE

Atlanta, GA

... telephone. The Triage Nurse documents those patient care phone calls in the electronic health records systems according to established department routine. JOB FUNCTIONS: Essential Duties ...

Atlanta GYN & OB

RMA/LPN

Lilburn, GA · On-site

$23.75 - $32.25/hr

Perform telephone triage for OB and GYN patients, assessing symptoms and determining appropriate ... Active Licensed Practical Nurse (LPN) license in GA or Registered Medical Assistant * Minimum 3 ...

Georgia Urology

TRIAGE

Atlanta, GA · On-site

... telephone. The Triage Nurse documents those patient care phone calls in the electronic health records systems according to established department routine. JOB FUNCTIONS: Essential Duties ...

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Telephone Triage Nurse information

See Decatur, GA salary details

$13

$37

$50

How much do telephone triage nurse jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for telephone triage nurse in Decatur, GA is $37.16, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $44.38 per hour, depending on experience, location, and employer.

What are some common challenges telephone triage nurses face when assessing patients remotely?

Telephone Triage Nurses often encounter the challenge of accurately assessing a patient's condition without the benefit of visual or physical examination. This requires strong listening, critical thinking, and communication skills to ask the right questions and interpret subtle cues in a patient's voice or description of symptoms. Additionally, they must make swift, evidence-based decisions regarding the urgency of care, all while documenting interactions thoroughly and maintaining a calm, reassuring presence. Collaboration with physicians and other healthcare professionals is also essential to ensure patients receive appropriate follow-up care.

What is a telephone triage nurse?

As a telephone triage nurse, you answer incoming patient calls to a hospital or other health care facility. Your job is to act as a remote advisor or consultant, helping patients decide whether they need to come to a hospital. You ask specific questions and access the patient’s previous health care records to determine what method of care is best. You use your knowledge to provide quick and accurate advice to the best of your ability.

What is a telephone triage nurse?

A Telephone Triage Nurse is a registered nurse who assesses patients' symptoms and medical concerns over the phone. They use clinical guidelines and their nursing expertise to determine the urgency of the situation, provide medical advice, and direct patients to the appropriate level of care. These nurses play a critical role in ensuring patients receive timely care, often working for hospitals, clinics, or healthcare call centers. Their role helps reduce unnecessary emergency room visits and ensures patients get the right care at the right time.

What is the difference between Telephone Triage Nurse vs Emergency Room Nurse?

AspectTelephone Triage NurseEmergency Room Nurse
CredentialsRN license, triage certification often preferredRN license, ER-specific certifications
Work EnvironmentPhone-based, remote or clinic settingHospital ER, fast-paced environment
Employer & IndustryHealthcare clinics, telehealth servicesHospitals, emergency departments
Common Search & ComparisonYesNo

While both roles require RN licensure, Telephone Triage Nurses primarily work remotely or in clinics providing advice over the phone, focusing on patient assessment and guidance. Emergency Room Nurses work directly in hospital ERs, handling acute, high-pressure situations. The key difference lies in the work environment and scope of patient interaction, with Telephone Triage Nurses offering remote support and ER Nurses providing hands-on emergency care.

What are the key skills and qualifications needed to thrive as a telephone triage nurse?

To thrive as a Telephone Triage Nurse, you need a solid clinical background, critical thinking abilities, and a registered nursing license. Familiarity with triage protocols, telephone communication systems, and electronic health records (EHRs) is typically required. Excellent listening skills, empathy, and the ability to communicate complex information clearly are crucial soft skills for this role. These competencies are essential to accurately assess patient needs remotely, ensure patient safety, and provide effective care guidance over the phone.

How do you become a telephone triage nurse?

To become a telephone triage nurse, you typically need to earn a nursing license by completing an accredited nursing program and passing the NCLEX-RN exam. Many employers prefer candidates with experience in nursing and may require additional training in triage protocols or certifications such as Basic Life Support (BLS).

How much do telephone triage nurses make?

Telephone triage nurses typically earn an average annual salary between $50,000 and $70,000, depending on experience, location, and certifications. They often work in healthcare call centers or telehealth settings, requiring strong communication skills and medical knowledge.
More about Telephone Triage Nurse jobs

What are the most commonly searched types of Telephone Triage Nurse jobs in Decatur, GA?

The most popular types of Telephone Triage Nurse jobs in Decatur, GA are:

What are popular job titles related to Telephone Triage Nurse jobs in Decatur, GA?

For Telephone Triage Nurse jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Telephone Triage Nurse jobs in Decatur, GA look for?

The top searched job categories for Telephone Triage Nurse jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Telephone Triage Nurse jobs?

Cities near Decatur, GA with the most Telephone Triage Nurse job openings:

Telephone Triage Nurse jobs near you
Infographic showing various Telephone Triage Nurse job openings in Decatur, GA as of August 2026, with employment types broken down into 3% As Needed, 60% Full Time, 19% Part Time, and 18% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $77,287 per year, or $37.2 per hour.

TRIAGE NURSE

NileWHC

Roswell, GA • On-site

$35K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description


JOB DESCRIPTION
We are a busy and growing OB/GYN Practice looking for a talented and hard working Telephone Triage Nurse to join our team!
POSITION REQUIREMENTS
  • Certified Medical Assistant/NURSE
  • Minimum of five years' experience in a clinical setting.
  • Experience in Obstetrics and Gynecology preferred.
  • Strong oral and written communication skills required.
  • Must have general proficiency in computer skills.
  • Must possess general nursing knowledge as well as critical thinking, judgment and assessment skills.
  • Requires ability to identify and report unusual or problematic circumstances to assess patient.
  • Strong attention to detail, organizational skills and follow-through discipline.
  • Ability to prioritize and handle multiple tasks concurrently.
  • Excellent customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Triage calls from patients and caregivers:
  • Obtain and clarify patient information.
  • Assess and communicate accurate information to health care Providers to ensure effective and appropriate care.
  • Communicate accurate health information and advice to patients and caregivers.
  • Provide education to patients and caregivers as needed.
  • Complete triage calls with appropriate documentation in EMR.
  • Prioritize calls from patients, caregivers, guardians, physicians, and other medical professionals to determine urgency.
  • Position requires ability to identify the nature and urgency of client health care needs and determine appropriate disposition via telephone.
  • Communicate with staff as needed to ensure appropriate patient care.
  • Monitor patient's critical lab results, other results and tests as ordered; notify physician, follow up with patient/family as needed.
  • Work with other staff, including Call Center staff, giving direction as needed, to ensure appropriate care is efficiently delivered.
  • Appropriately document all calls, actions and interventions per policy.
  • Assist Physicians in communicating care information to Patients
  • Monitor and Maintain proper clinical standards within Call Center Department
  • Perform other duties as assigned.

JOB EXPECTATION
• Maintain professional competence and skills necessary to effectively perform primary job duties.
• Establish and maintain effective work relationships within department and company.
• Follow all company and departmental policies and procedures.
• Maintain acceptable attendance and punctuality.
• Must be organized and have good time management skills.
• Ability to adapt well to changes in workload, work locations and projects.
• Must be self-motivated and have the ability to work with varying degrees of supervision.
• Safeguard sensitive and confidential company information.
Requirements
  • Certified MA
  • 1-3 yrs. Exp. in OBGYN

Benefits
  • Health Care
  • Dental
  • Vision
  • 401k
  • Employee Discount
  • Referral Program

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