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Telephone Sales Jobs in Indiana (NOW HIRING)

Must have excellent verbal and written communication and telephone skills. * Must have ability to ... Benefits for Sales Account Managers: * Medical * Vision * Dental * Disability * Life Insurance ...

Must have excellent verbal and written communication and telephone skills. * Must have ability to ... Benefits for Sales Account Managers: * Medical * Vision * Dental * Disability * Life Insurance ...

Sales Representative

Indianapolis, IN · On-site +1

$40K - $50K/yr

The Sales representative will be part of a team responsible for selling and managing the complete ... Manual dexterity to operate a telephone and keyboard. Additional Duties: This in no way states or ...

Manages and controls travel, telephone usage, and entertainment expenses. * Informs manager of changes in territory which can affect Company's success. * Maintains a high degree of sales ...

Showing results 21-40

Telephone Sales information

See Indiana salary details

$8

$16

$31

How much do telephone sales jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for telephone sales in Indiana is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.40 per hour, depending on experience, location, and employer.

What is telephone sales?

Telephone sales, often referred to as telemarketing or telesales, involve selling products or services directly to customers over the phone. Professionals in this role contact potential or existing clients to present offerings, answer questions, and persuade them to make a purchase or set up appointments. This job requires strong communication skills, resilience, and the ability to handle rejection while maintaining a positive attitude. Telephone sales can be conducted from call centers or remotely, and may target individuals or businesses.

What are the key skills and qualifications needed to thrive as a telephone sales representative?

To thrive as a Telephone Sales Representative, you need strong communication skills, persuasive abilities, and a basic understanding of sales principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and lead tracking tools is typically required. Outstanding active listening, resilience to rejection, and relationship-building skills help individuals excel in this role. These skills drive higher sales conversion rates, customer satisfaction, and overall team performance in a competitive sales environment.

What are some common challenges faced in a telephone sales role and how can they be effectively managed?

One of the most common challenges in telephone sales is handling rejection and maintaining motivation, as not every call leads to a sale. Additionally, building rapport with customers over the phone—without face-to-face interaction—requires strong communication skills and adaptability. Successful telephone sales professionals often overcome these challenges by staying resilient, using active listening techniques, and regularly reviewing call scripts to improve their approach. Effective time management and setting clear daily goals also help maintain productivity and focus throughout the workday.

What is the difference between Telephone Sales vs Customer Service Representative?

AspectTelephone SalesCustomer Service Representative
Primary RoleSell products or services over the phoneAssist customers with inquiries, issues, and support
Required SkillsPersuasion, communication, sales techniquesProblem-solving, communication, patience
Work EnvironmentSales-focused, target-driven, outbound or inbound callsSupport-focused, inbound calls, customer interaction
Common CertificationsSales training, communication coursesCustomer service certifications, communication skills

While both roles involve phone communication, Telephone Sales primarily focuses on selling products or services, often with sales targets. Customer Service Representatives handle customer inquiries and support, emphasizing problem resolution and customer satisfaction. Both roles require strong communication skills but differ in their main objectives and work environment.

How much do telephone salespeople make?

Telephone salespeople typically earn an average annual salary ranging from $30,000 to $60,000, depending on experience, location, and commission structure. Many roles include base pay plus commissions or bonuses based on sales performance, which can significantly increase total earnings.

What are popular job titles related to Telephone Sales jobs in Indiana?

For Telephone Sales jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Telephone Sales jobs?

Cities in Indiana with the most Telephone Sales job openings:

Infographic showing various Telephone Sales job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $34,532 per year, or $16.6 per hour.

Customer Service Representative(Account Management)

Precoat Metals

Portage, IN

$14.75 - $20/hr

Full-time

Posted 27 days ago


Job description

Company Description

 Since 1961, Precoat Metals (www.precoat.com) has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.

Job Description

Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Portage, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.

In addition to being the representative of our customer and their advocate, you will:

  • Generate new & repeat sales by providing product and technical information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
  • Accurately process customer transactions such as orders, quotes or returns
  • Provide accurate information regarding scheduling and availability of   items
  • Obtain and provide accurate information relating to shipment dates and expected date of delivery
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
  • Remain current on consumer preferences, changes in local codes and product developments
  • Setup and maintain customer files
  • Identify trends in customer satisfaction or dissatisfaction
  • Manage time effectively, meet personal goals and work effectively with other members of the team
  • Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
  • Follow company policies and procedures
  • Present a professional image at all times to customers and vendors
  • Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
  • Complete contact activity reports
  • Assist in sales projects like price increases etc.
Qualifications

You will bring your High School diploma or equivalent and  2-5 years of  customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional  demeanor to the team.  In addition to: 

  • Must be able to work in a team-oriented, fast-paced, sales environment
  • Provide track record of consistently achieving or exceeding goals
  • Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
  • Superior customer service & selling skills.
  • Superb communication and  interpersonal skills
  • Strong organizational skills with the ability to prioritize & multi-task
  • Detailed oriented & able to work independently
  • Customer focused with exceptional telephone sales ability
Additional Information

We are an Equal Opportunity Employer. M/F/Disabled/Veterans

Precoat Metals is a Drug Free Workplace

We are an Equal Opportunity Employer. 

Precoat Metals is a Drug Free Workplace