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Telephone Research Jobs (NOW HIRING)

Nichols Research

Remote Telephone Survey Interviewer

$10 - $14/hr

Nichols Research is an established national marketing research company headquartered in the San Francisco Bay Area. We are currently seeking Work-From-Home Telephone Interviewers to conduct market ...

Noor WFS

Remote Telephone Interviewer

Madison, WI · Remote

$15.75 - $16/hr

Now Hiring - Remote Telephone Interviewers Noor Workforce Solutions is seeking interviewers for a research study primarily in the energy sector, providing research design, data collection, and ...

The Pennsylvania State University

Interviewers will be asked to use a computer to administer carefully developed research questionnaires via telephone to respondents (people) in Pennsylvania from all walks of life. * Staff members ...

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How much do telephone research jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telephone research in the United States is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $39.66 per hour, depending on experience, location, and employer.

What is telephone research?

Telephone research is a method of collecting data by conducting interviews or surveys over the phone. Researchers call individuals or organizations to ask questions, gather opinions, or collect specific information for studies, market research, or public opinion polling. This approach allows for direct interaction, clarification of responses, and can reach a wide geographic area efficiently. Telephone research is often used when online or face-to-face surveys are not feasible. It requires well-trained interviewers, clear scripts, and adherence to privacy regulations.

What are the key skills and qualifications needed to thrive as a telephone researcher?

To thrive as a Telephone Researcher, you need strong verbal communication skills, active listening abilities, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with survey software, data entry systems, and customer relationship management (CRM) tools is typically required. Persistence, patience, and professionalism are crucial soft skills for engaging respondents and handling refusals or objections. These skills enable accurate data collection, high response rates, and the delivery of reliable research results for organizations.

What are some common challenges faced by telephone research professionals, and how can they be effectively managed?

Telephone Research professionals often encounter challenges such as reaching reluctant respondents, handling rejection, and maintaining engagement during calls. These can be managed by developing strong communication skills, using effective questioning techniques, and staying resilient in the face of frequent refusals. Working within a supportive team environment and regularly participating in training sessions can also help improve performance and morale. Additionally, adhering to ethical standards and organizational scripts ensures high-quality data collection.

What is the difference between Telephone Research vs Telephone Interviewer?

AspectTelephone ResearchTelephone Interviewer
Primary RoleConducts surveys and gathers data via phone for research purposesConducts interviews over the phone to collect specific information or opinions
Required SkillsData collection, survey administration, communication skillsInterview techniques, active listening, data recording
Work EnvironmentCall centers, research firms, market research companiesCall centers, market research firms, polling organizations
Common UsageUsed in market research, academic studies, opinion pollingUsed in market research, customer feedback, opinion polling

Both roles involve phone-based communication, but Telephone Research focuses on data collection for research projects, while Telephone Interviewer emphasizes conducting interviews to gather specific responses. The skills and environments overlap significantly, making them closely related roles within the market research industry.

More about Telephone Research jobs

What states have the most Telephone Research jobs?

States with the most job openings for Telephone Research jobs include:

What are popular job titles related to Telephone Research jobs?

For Telephone Research jobs, the most frequently searched job titles are:

Telephone Research jobs near you
Infographic showing various Telephone Research job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 10% Part Time, and 1% Contract. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution, with an average salary of $55,998 per year, or $26.9 per hour.

Telephone Research Interviewer

San Marcos, TX • On-site

Reconnaissance Market Research
201 - 500 employees
Learn more about Reconnaissance Market Researchexternal

$12/hr

Part-time

Re-posted 15 hours ago

Job description

Description
About Us:
At ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.
What you'll do:
As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!
Never any Sales or Collections.
Skill Requirements:
  • Good communication skills
  • Comfortable talking on the phone
  • Basic reading, computer, and typing skills
  • Basic understanding of good customer service

Experience
  • No experience necessary. Paid Training provided.
  • Open to applicants under 18 years of age

Schedules Available:
  • Choose your own schedule (18-40 hours per week) within our available shift options
  • Day Shift (8:00 AM - 4:00 PM)
  • Evening (4:00 PM -11:00 PM), and weekend hours available
  • Pay: $12 base pay (Bilinguals in specific languages earn additional wages)
  • One weekend shift (Saturday or Sunday) required

Benefits:
This Position is a part-time position, with flexible scheduling options.
  • Bi-Weekly Pay
  • Affordable Health Benefits (for those who qualify)
  • Flexible Scheduling
  • Incentive games (cash, games, prizes, etc.)
  • Opportunities for advancement

Interviews take up to 40 mins, and consist of basic interview questions and a reading assessment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.

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