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Telephone Operators Jobs in Florida (NOW HIRING)

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Telephone Operators information

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$6

$13

$18

How much do telephone operators jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telephone operators in Florida is $13.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.57 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities in Florida are hiring for Telephone Operators jobs?

Cities in Florida with the most Telephone Operators job openings:

Infographic showing various Telephone Operators job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,760 per year, or $13.3 per hour.

Holiday Inn Orlando Disney Spring Area - Telephone Operator

Lake Buena Vista, FL

Aimbridge Hospitality
Hospitality Services • 10K+ employees
Learn more about Aimbridge Hospitalityexternal

$13.25 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

Job description


This candidate will also cover the Front Desk when needed.
Open availability, evenings preferred.

Join Our Team as a Telephone Operator! 

Step into the spotlight and let your voice be the heartbeat of our hotel! As a Telephone Operator, youre not just answering callsyoure the friendly first impression, the go-to guide, and the connection that makes every guests day brighter. If you love lending a helping hand, enjoy tackling new challenges on the fly, and want a role where energy and smiles matter, this is your time to pick up the phone and make every conversation count!

KEY SKILLS/RESPONSIBILITIES

  • Communication Specialist: Respond to incoming calls promptly and direct callers to the appropriate destination; maintain efficient communication within, to, and from the hotel.
  • Service Champion: Approach all guest and employee encounters with friendliness and professionalism; maintain a warm and courteous demeanor at all times.
  • Information Resource: Provide accurate information about the hotel and surrounding area; be familiar with emergency and VIP procedures.
  • Privacy Protector: Maintain guest privacy at all times; handle messages and faxes according to standards.
  • Operations Support: Serve as radio dispatcher; record and relay guest requests; maintain daily activity logs and efficient filing systems.
  • Front Desk Assistant: Assist with front desk procedures, including bucket checks and other duties as assigned by the Front Desk manager.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • Ability to convey information and ideas clearly.
  • Strong multitasking skills and initiative.
  • Effective problem-solving abilities and deadline management.
  • Ability to assimilate and adjust complex information to meet specific needs.
  • Proficient in basic arithmetic and financial data.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Whether visitors are in town for a weekend getaway, destination wedding or family vacation, our newly remodeled hotel in Lake Buena Vista puts them in the center of it all. Located within the Walt Disney World Resort, our hotel is just a short walk from everything the Disney Springs Area has to offer, as well as several Orlando attractions, Disney Golf courses and shopping.


Application deadline for Colorado positions: This candidate will also cover the Front Desk when needed.Open availability, evenings preferred.

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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