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Telephone Operators Jobs in Florida (NOW HIRING)

Mount Sinai Hospital

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Aza Health

Front Office Specialists (Hastings)

Hastings, FL · On-site

$14 - $17.75/hr

Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is ...

Mount Sinai Hospital

PBX

Miami Beach, FL

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Aza Health

Front Office Specialist (Daytona)

Daytona Beach, FL · On-site

$14.75 - $18.50/hr

Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is ...

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Envoy Air Inc.

Aircraft Mechanic

Miami, FL

$27.50 - $36/hr

FCC General Radio Telephone Operators license Additional Details * Mechanics must maintain a valid passport and the ability to travel freely to and from all of the cities/countries served by our ...

Mount Sinai Medical Center

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Aza Health

Front Office Specialists (Float)

Palatka, FL · On-site

$13.25 - $16.75/hr

Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is ...

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Telephone Operators information

See Florida salary details

$6

$13

$18

How much do telephone operators jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telephone operators in Florida is $13.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.57 per hour, depending on experience, location, and employer.

What is the difference between Telephone Operators vs Customer Service Representatives?

AspectTelephone OperatorsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, switchboards, or front desk settingsCall centers, retail, or office environments
Industry UsageTelecommunications, hospitality, emergency servicesRetail, tech, healthcare, and various service industries

While both roles involve communication via phone, Telephone Operators primarily manage switchboards and direct calls within organizations or to external contacts. Customer Service Representatives handle a broader range of customer inquiries, providing support and information across various industries. Both roles require strong communication skills, but Telephone Operators focus more on call routing and technical tasks, whereas Customer Service Representatives focus on customer interaction and problem-solving.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000, depending on experience and location. Wages can vary based on the employer, geographic area, and whether the role is full-time or part-time, with some experienced operators earning higher salaries or additional benefits.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is often provided, and familiarity with telephone systems and customer service is beneficial. Some positions may require basic computer skills and the ability to handle multiple calls efficiently.

What does a telephone operator do?

A telephone operator manages incoming and outgoing calls, connects callers to the appropriate parties, and provides information or assistance as needed. They often use specialized equipment and require good communication skills, working in environments such as customer service centers or switchboards.

What cities in Florida are hiring for Telephone Operators jobs?

Cities in Florida with the most Telephone Operators job openings:

Infographic showing various Telephone Operators job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,760 per year, or $13.3 per hour.

Telephone Switchboard Operator (8:00 AM - 4:30 PM)

Tamarac, FL • On-site

Innovation At Work Inc
See more jobs at Innovation At Work Incexternal

$14.25 - $18/hr

Full-time

Posted 5 days ago

Job description

Description

Innovation At Work, Inc. (IAW) is seeking professional and customer-focused Telephone Switchboard Operators to support the Miami VA Medical Center. This position is responsible for operating the hospital switchboard, answering and routing incoming calls, responding to emergency notifications, providing paging services, and delivering exceptional customer service to Veterans, visitors, and staff.

Operators must maintain professionalism, accuracy, confidentiality, and the ability to remain calm during emergency situations while working in a fast-paced healthcare environment.

Essential Duties
  • Answer and route incoming telephone calls promptly and courteously.
  • Respond to operator-assisted calls within established performance standards.
  • Transfer calls to the appropriate department or individual.
  • Provide general hospital information and directions.
  • Process emergency calls including:
    • STEMI Alerts
    • Stroke Alerts
    • Fire Alarms
    • Telephone System Alarms
    • Suicide Crisis Calls
  • Operate paging and overhead announcement systems.
  • Notify Police, Security, Telecommunications, and other emergency personnel when required.
  • Maintain operator logs and document unusual incidents.
  • Report equipment malfunctions immediately.
  • Maintain confidentiality of patient and facility information.
  • Follow all VA policies, procedures, and security requirements.
  • Demonstrate professionalism and excellent customer service at all times.


Requirements

Required Qualifications

  • High school diploma or GED.
  • Minimum one (1) year of switchboard, call center, receptionist, or customer service experience.
  • Excellent verbal communication skills.
  • Ability to type and navigate multiple computer systems simultaneously.
  • Ability to multitask in a fast-paced environment.
  • Ability to remain calm during emergencies.
  • Must successfully complete required background investigation.
  • Must be able to read, write, and speak English fluently.

Preferred Qualifications

  • Hospital or healthcare switchboard experience.
  • Experience with automated call distribution (ACD) systems.
  • Experience operating paging or emergency notification systems.

Apply