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Telephone Consultant Jobs (NOW HIRING)

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Telephone Consultant information

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How much do telephone consultant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telephone consultant in the United States is $62.02, according to ZipRecruiter salary data. Most workers in this role earn between $58.65 and $65.38 per hour, depending on experience, location, and employer.

Can I work in a call center without experience?

Telephone consultant positions in call centers often do not require prior experience, as training is typically provided on the job. Basic communication skills, a friendly attitude, and the ability to follow scripts are usually sufficient for entry-level roles, though some employers may prefer previous customer service experience or familiarity with call center software. Certifications are generally not mandatory but can enhance your prospects.

What does a telephone consultant do?

A telephone consultant provides customer support, sales, or technical assistance over the phone. They handle inquiries, resolve issues, and offer information to clients or customers, often using communication skills and company-specific tools or scripts.

What cities are hiring for Telephone Consultant jobs?

Cities with the most Telephone Consultant job openings:

What states have the most Telephone Consultant jobs?

States with the most job openings for Telephone Consultant jobs include:

What are popular job titles related to Telephone Consultant jobs?

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Infographic showing various Telephone Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $128,999 per year, or $62 per hour.

Nurse Practitioner Psychiatric Consultant (Per Diem)

Oneida, NY • On-site

$95 - $100/hr

Per diem

Retirement, PTO

Re-posted 12 days ago


Oneida Health rating

4.7

Company rating: 4.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Join our growing Collaborative Health team! We are excited to welcome a remote per diem Nurse Practitioner to our thriving behavioral health program, supporting our team of primary care providers, patients, and behavioral health care managers. In this role, you will advise primary care providers on appropriate medications and other treatment strategies while providing the care team with educational support on diagnosing and managing behavioral health conditions. This is a fantastic opportunity to focus on outpatient behavioral health in a dynamic and supportive environment. 

Compensation: $95 per hour

Come for the Salary, Stay for the Benefits:
We provide competitive pay and value experience. The following are just some of our best employee benefits:

  • Generous Paid Time Off accruing day one
  • 403 (b) contribution up to 3% 
  • Free Parking 
  • Employee Gym 
  • Discounted  YMCA Membership
  • Wireless Phone Discounts
  • 20% Cafe Discount 

What You’ll be Great At:

  • Providing regularly scheduled (usually weekly) caseload consultation to behavioral health care managers on patients who are new or who are not improving as expected under their current treatment plan. Case reviews may be conducted by telephone, video, or in person
  • Working with behavioral health care managers to oversee the status and population health of their assigned patient caseload
  • Recommending any treatment adjustments through the case review process or in ad hoc consultations, including medication recommendations and other interventions, within 24 hours of consulting with a behavioral health care manager or other team members
  • Advising on treatment for patients who may need more intensive or more specialized mental health care, supporting treatment in the medical setting until patients can be engaged in specialized care as appropriate
  • Communicating the limitations of the case review consultation and treatment recommendations if the patient is not evaluated in person
  • Providing occasional ad hoc telephone consultation to primary care providers for very complex patients or challenging patient situations
  • Responding to telephone calls from primary care providers and behavioral health care managers within one business day 
  • Responding to urgent telephone calls within one hour, if available. Coordinate with other psychiatric consultants for vacation coverage.
  • Evaluating patients with significant diagnostic or therapeutic challenges who are identified in discussion with the patient’s behavioral health care manager and/or primary care provider. Such consultation may be provided in person or via telemedicine (video or telephone)
  • Developing and delivering in-service training for primary care-based providers and staff regarding recognition and treatment of behavioral health conditions in primary care
  • Visiting each participating clinic at least once when initiating a new consulting relationship, and then at least once per year to meet clinic providers and discuss ongoing collaboration
  • Maintaining professional cell phone and email accounts for contact during usual business hours. Check professional accounts daily and respond to email questions/consultations within two business days, sooner if urgent

Why We’re The Right Fit For You:

  • Why are we so awesome, you ask? Here are just a few reasons why we think you would love it at Oneida Health:
  • We care about our people. Our employees are our #1 asset, and we will always invest in their growth.
  • We offer multiple pathways to success through continued education and department promotion.
  • Your safety matters too. Providing safe work environments is always our approach.  
  • With our technology investment strategy, we put the most advanced technology at your fingertips. Allowing you to do what you do best.
  • We’re neat freaks. Oneida Health is consistently ranked among the top hospitals for safety and cleanliness both regionally and nationally.
  • We respect and encourage work-life balance.

Your Essential Qualifications:

  • Education:
    • Master's Degree as Psychiatric Nurse Practitioner (Required)
  • License:
    • NY Licensed Psychiatric Nurse Practitioner (Required)
  • Experience
    • Experience with primary care psychiatry or consultation-liaison psychiatry is a plus
    • New graduates and experienced candidates are equally encouraged to apply

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