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Teleperformance Customer Service Jobs in Texas (NOW HIRING)

PSG Global Solutions

Recruiter

Brownsville, TX · On-site

PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ... Excellent customer service skills and building rapport with employees, management and vendors

Teleperformance USA

Banking Associate

Brownsville, TX

$11.50 - $15.75/hr

Customer Service/Support This position will be located on-site in Brownsville, Texas. As a Banking Customer Support Specialist, you will serve as a primary point of contact for our clients, managing ...

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Teleperformance Customer Service information

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$9

$17

$25

How much do teleperformance customer service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for teleperformance customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

Is it hard to get hired by Teleperformance?

Getting hired for a Customer Service role at Teleperformance typically involves completing an application, passing a skills assessment, and participating in an interview. The hiring process can vary in difficulty depending on the position and location, but generally, strong communication skills and customer service experience improve chances of being hired.

What is the difference between Teleperformance Customer Service vs Teleperformance Technical Support?

AspectTeleperformance Customer ServiceTeleperformance Technical Support
Required CredentialsHigh school diploma or equivalent, communication skillsHigh school diploma, technical knowledge, troubleshooting skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site, often more technical
Employer & Industry UsageMajor BPO companies, customer service industryMajor BPO companies, tech support industry
Common Search & ComparisonCustomer service roles, call center jobsTechnical support roles, IT helpdesk jobs

Teleperformance Customer Service and Teleperformance Technical Support roles share similarities in work environment and employer industry but differ mainly in required skills and technical knowledge. Customer Service focuses on general client support, while Technical Support involves troubleshooting and technical assistance. Both roles are vital in the BPO industry and often sought by individuals looking to start a career in customer interaction or technical help.

What is the starting pay for Teleperformance?

The starting pay for a Teleperformance customer service representative typically ranges from $12 to $15 per hour, depending on location and experience. The role often requires basic computer skills and the ability to handle customer inquiries in a remote or call center environment.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is expected. Outstanding patience, active listening, and adaptability help you stand out when handling diverse customer interactions. These skills and qualities are crucial for delivering efficient support, ensuring client satisfaction, and maintaining positive company reputation.

How does a Teleperformance Customer Service Representative typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Teleperformance, you’ll often work closely with teams such as technical support, billing, and account management to resolve complex customer inquiries. When an issue falls outside your scope, you’ll coordinate by transferring calls or escalating tickets to the appropriate department, ensuring customers receive accurate and timely solutions. This collaborative approach not only enhances customer satisfaction but also provides you with valuable exposure to different functions within the company, helping you build cross-functional communication skills.

What does Teleperformance customer service do?

Teleperformance customer service representatives handle customer inquiries, provide support, and resolve issues related to products or services via phone, chat, or email. They use communication skills and may utilize customer management tools to ensure a positive experience and maintain customer satisfaction.

What is a Teleperformance Customer Service representative?

A Teleperformance Customer Service representative is a professional who assists customers on behalf of client companies by answering inquiries, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media channels. The goal is to offer excellent customer support, ensure customer satisfaction, and uphold the reputation of the companies they represent. Teleperformance is a global leader in outsourced customer experience management, and its representatives are often trained to handle a wide range of customer needs across various industries.

How can I make $2000 a week working from home?

In customer service roles like Teleperformance, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and handling high-volume or specialized accounts. Increasing your income may involve gaining relevant skills, certifications, or experience to qualify for higher-paying shifts or bonuses, and maintaining strong performance to access premium opportunities.
What are popular job titles related to Teleperformance Customer Service jobs in Texas? For Teleperformance Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Teleperformance Customer Service jobs in Texas look for? The top searched job categories for Teleperformance Customer Service jobs in Texas are:
Teleperformance Customer Service jobs near you
Infographic showing various Teleperformance Customer Service job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.
Sales & Customer Service Representative - Onsite

Sales & Customer Service Representative - Onsite

Teleperformance USA

Brownsville, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Category : Customer Service/Support

This position will be located on-site in Brownsville, Texas. 

As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.

To apply, click “Apply Now” in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Career Starts Here

Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.

Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.

We also welcome applications from active-duty service members, veterans, and military families.  Please mention your service to the recruiter! 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities:
  • Deliver exceptional service to our high value customers by providing best-in-class service
  • and solutions to grow customer relationships within set standards via phone and chat
  • channels.
  • Provide accurate information and assistance to customers regarding their credit card
  • accounts, products, and services.
  • Identify and resolve customer issues efficiently while adhering to company policies and
  • procedures.
  • Educate customers on the features and benefits of the credit card and savings products and
  • services.
  • Proactively identify opportunities to enhance the customer experience and promote
  • customer loyalty.
  • Maintain accurate records of customer interactions and transactions in the company's
  • systems.
  • Meet or exceed established goals for all performance metrics, including call/chat quality,
  • productivity, and schedule adherence to provide an exceptional level of service to
  • customers.
  • Provide first call/chat resolution while following strict procedures that meet regulatory
  • and compliance guidelines.
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications

  • Must be 18 years of age or older.
  • 1+ year related customer service-related experience. (Preferred credit card customer service)
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • High School Diploma or equivalent.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Preferred

  • 2+ years of solid working knowledge of all Customer Service functions within a contact center.
  • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner.
  • Ability to de-escalate customer issues and provide best in class service.

Key Competencies

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Apply