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Teleperformance Customer Service Jobs in Florida

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Teleperformance Customer Service information

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How much do teleperformance customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for teleperformance customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Teleperformance Customer Service vs Teleperformance Technical Support?

AspectTeleperformance Customer ServiceTeleperformance Technical Support
Required CredentialsHigh school diploma or equivalent, communication skillsHigh school diploma, technical knowledge, troubleshooting skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site, often more technical
Employer & Industry UsageMajor BPO companies, customer service industryMajor BPO companies, tech support industry
Common Search & ComparisonCustomer service roles, call center jobsTechnical support roles, IT helpdesk jobs

Teleperformance Customer Service and Teleperformance Technical Support roles share similarities in work environment and employer industry but differ mainly in required skills and technical knowledge. Customer Service focuses on general client support, while Technical Support involves troubleshooting and technical assistance. Both roles are vital in the BPO industry and often sought by individuals looking to start a career in customer interaction or technical help.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is expected. Outstanding patience, active listening, and adaptability help you stand out when handling diverse customer interactions. These skills and qualities are crucial for delivering efficient support, ensuring client satisfaction, and maintaining positive company reputation.

How does a Teleperformance Customer Service representative typically collaborate with other departments to resolve customer issues?

As a Customer Service Representative at Teleperformance, you’ll often work closely with teams such as technical support, billing, and account management to resolve complex customer inquiries. When an issue falls outside your scope, you’ll coordinate by transferring calls or escalating tickets to the appropriate department, ensuring customers receive accurate and timely solutions. This collaborative approach not only enhances customer satisfaction but also provides you with valuable exposure to different functions within the company, helping you build cross-functional communication skills.

What is a Teleperformance Customer Service representative?

A Teleperformance Customer Service representative is a professional who assists customers on behalf of client companies by answering inquiries, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media channels. The goal is to offer excellent customer support, ensure customer satisfaction, and uphold the reputation of the companies they represent. Teleperformance is a global leader in outsourced customer experience management, and its representatives are often trained to handle a wide range of customer needs across various industries.
What are popular job titles related to Teleperformance Customer Service jobs in Florida? For Teleperformance Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Teleperformance Customer Service jobs in Florida look for? The top searched job categories for Teleperformance Customer Service jobs in Florida are:
Teleperformance Customer Service jobs near you
Infographic showing various Teleperformance Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Pre-Licensed Customer Service Representative - Remote

Teleperformance

Tallahassee, FL • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

43rd of 71 rated call and contact centers

Job description

Overview

As a Pre-License Support Specialist, you will be using excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines.  The position is responsible for resolving high level consumers issues in a fast-paced environment.  

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Responsibilities

Your Responsibilities

  • Resolve complex consumer issues and advise first level representatives on high level issues.
  • Assist policy holders with billing questions and concerns
  • Provide support to policy holders with any policy changes requested

Support policy holders needs by providing recommendations and adjusting as necessary

Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

Qualifications:

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required
Employment Type: FULL_TIME

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