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Telegram Community Manager Jobs in Ohio (NOW HIRING)

Shared Services Manager

Columbus, OH · On-site

$74K - $89K/yr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Clinic Manager

Cincinnati, OH · On-site

$58K - $73K/yr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Community-based Case Management and training experience desired. * Proficiency in all Microsoft ...

Registered Dental Hygienist (RDH) Equitas Health does not conduct hiring through Telegram or ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Medical Social Worker

Lima, OH · On-site

$23.51 - $26.44/hr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Community-based Case Management and training experience desired. * Proficiency in all Microsoft ...

Dental Hygienist

Toledo, OH · On-site

$34.75 - $45.75/hr

Equitas Health Dental Hygienist Position Equitas Health does not conduct hiring through Telegram or ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Dental Hygienist

Toledo, OH · On-site

$37.25 - $48.75/hr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Dental Hygienist

Toledo, OH

$37.25 - $48.75/hr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system ...

Psychiatric Nurse Practitioner

Toledo, OH · On-site

$105K - $132K/yr

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with ... Develop strong collaborative relationships with the HIV medical community and mental health ...

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Telegram Community Manager information

What is the difference between Telegram Community Manager vs Social Media Coordinator?

AspectTelegram Community ManagerSocial Media Coordinator
CredentialsExperience with messaging platforms, community engagement skillsSocial media marketing, content creation, analytics
Work EnvironmentOnline communities, messaging apps, real-time interactionMultiple social platforms, content scheduling tools
Employer & IndustryCrypto, tech, entertainment sectorsBrands, agencies, marketing firms
Search & Comparison IntentFocus on community engagement via TelegramBroader social media management roles

Telegram Community Managers specialize in managing and engaging online communities within messaging apps like Telegram, focusing on real-time interaction and community growth. Social Media Coordinators handle multiple platforms, creating content and analyzing performance. While both roles involve online engagement, the Telegram Community Manager is more platform-specific, whereas the Social Media Coordinator covers a broader digital marketing scope.

What skills and qualifications are needed to be a Telegram community manager?

To thrive as a Telegram Community Manager, you need expertise in community engagement, content moderation, and a solid understanding of Telegram's features and group dynamics, often supported by prior experience in online community management. Familiarity with Telegram admin tools, bots, analytics platforms, and sometimes basic knowledge of social media management systems is typically required. Outstanding communication, conflict resolution, and cultural sensitivity are soft skills that help foster a positive and inclusive environment. These skills are crucial for maintaining active, supportive communities and ensuring healthy interactions that align with organizational goals.

How does a Telegram community manager collaborate with other departments within an organization?

As a Telegram Community Manager, you will frequently coordinate with marketing, product, and customer support teams to ensure consistent messaging and timely responses to user inquiries. This role often requires relaying community feedback to product managers, assisting with campaign rollouts, and working alongside designers or content creators to produce engaging posts. Effective cross-team communication is essential, as you serve as the bridge between the community and internal stakeholders, helping the organization better understand and respond to user needs.

What is a Telegram community manager?

Telegram Community Managers are professionals responsible for building, engaging, and moderating online communities on the Telegram platform. They foster healthy discussions, address user questions and concerns, and ensure that community guidelines are followed. Their role often includes creating content, organizing events, and collecting feedback to improve the community experience. By acting as a bridge between the organization and its audience, they help maintain a positive and active environment.
What are popular job titles related to Telegram Community Manager jobs in Ohio? For Telegram Community Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Telegram Community Manager jobs in Ohio look for? The top searched job categories for Telegram Community Manager jobs in Ohio are:
What cities in Ohio are hiring for Telegram Community Manager jobs? Cities in Ohio with the most Telegram Community Manager job openings:

Shared Services Manager

Equitas Health

Columbus, OH • On-site

$74K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Equitas Health rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Equitas Health does not conduct hiring through Telegram or WhatsApp and only communicates with candidates via official @equitashealth.com email addresses, requesting basic contact information only and never Social Security numbers during early hiring stages, with interviews scheduled via email and conducted through Microsoft Teams links only.
ORGANIZATION INFORMATION:.
Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
SALARY: $74,500-$89,400
BENEFITS:
  • PTO
  • Vision
  • Dental
  • Health
  • 401k
  • Sick time
  • Paid Holidays

POSITION SUMMARY:
    • The Shared Services Manager is responsible for the operational leadership of centralized access functions, including call center operations, patient scheduling, referral coordination, prior authorizations, and mental health referral services within Shared Services.
      This role oversees daily workflows, staff performance, and compliance to ensure timely, accurate, and high-quality patient access to care. The manager leads call center agents, referral specialists, prior authorization specialists, pre-registration staff, and mental health referral staff, while driving performance against key access, customer experience, and revenue cycle metrics.
      Serving as a primary liaison between clinical teams, payers, and internal departments, this role works to reduce barriers to care, improve patient experience, and optimize operational efficiency. The position also supports enterprise-wide access and Shared Services initiatives through data-driven performance management and continuous improvement.
      ESSENTIAL JOB FUNCTIONS:
      The Patient Access & Shared Services Manager leads daily operations across call center and patient access functions, ensuring efficient handling of inbound and outbound patient communications, scheduling, referrals, and authorizations.
      This role supervises staff, manages work queues and call volumes, monitors performance metrics, and enforces service level expectations and quality standards. The manager implements training, coaching, and quality assurance programs to strengthen team performance and enhance patient experience.
      Additionally, the manager analyzes trends, adjusts staffing and workflows, and collaborates with internal teams to streamline processes, improve care coordination, and enhance access. The role ensures compliance with payer requirements and regulatory guidelines while supporting strategic initiatives led by leadership.
      MAJOR AREAS OF RESPONSIBILITIES:
      • Directly manage and supervise call center agents and verification specialists.
      • Oversee daily call center operations including inbound/outbound call management, scheduling support, and patient inquiries
      • Ensure adherence to service level agreements (SLAs), call handling standards, and quality benchmarks
      • Monitor call volumes and staffing patterns to ensure appropriate coverage
      • Establish performance expectations and key performance indicators (KPIs)
      • Conduct regular coaching, performance reviews, and real-time feedback
      • Monitor metrics such as average speed of answer, call abandonment rate, first-call resolution, and patient satisfaction scores
      • Address performance issues promptly and effectively
      • Develop and implement training programs for new hires and ongoing staff development
      • Ensure standardized scripting, workflows, and escalation protocols
      • Audit calls and improve patient experience
      • Identify workflow inefficiencies and implement process improvements
      • Collaborate with other departments to improve scheduling accuracy and patient navigation
      • Support system optimization related to call routing and scheduling tools

      • Communicate trends, barriers, and opportunities to leadership
      • Other Duties as Assigned

      EDUCATION/LICENSURE:
      • Bachelor's degree or equivalent experience required
      • 3+ years of call center or patient access leadership experience
      • Strong understanding of healthcare scheduling and patient access workflows preferred
      • Proven ability to manage performance metrics and improve team outcomes

      Knowledge, Skills, Abilities and other Qualifications:
    • Leadership & coaching
    • Customer service excellence
    • Data-driven decision making
    • Operational efficiency
    • Communication and collaboration
    • Experience with EPIC or other Electronic Health Record preferred.
    • Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
    • Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
    • Regular and predictable attendance is required.
    • Must have reliable transportation and valid driver's license

OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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