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Telecommunications Jobs in Boston, MA (NOW HIRING)

Telecommunications Operator

Beverly, MA ยท On-site

$17 - $22.88/hr

Telecommunications Operator Telecommunications Operator Position Summary: Under the direction of the Telecommunications Supervisor, the Telecommunications Operator answers, evaluates and facilitates ...

The Telecom Technician will participate in the installation or maintenance and inspection of telecommunication systems and associated processes. POSITION RESPONSIBILITIES: * Regular attendance at ...

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Telecommunications information

See Boston, MA salary details

$16

$31

$46

How much do telecommunications jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telecommunications in Boston, MA is $31.14, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $36.54 per hour, depending on experience, location, and employer.

What is telecommunications?

Telecommunications jobs involve developing, installing, and using technology to send messages over long distances, such as through cable, satellite, radio, mobile phones, video, and the internet. There are a wide variety of jobs within this industry, such as with networks that provide communication transmission signals and the manufacturers of the equipment that produces the signals. In broadcast and online media, you can work in sales, administration, or customer service working over the phone, and in technical jobs to work as a mechanic or technician repairing equipment and developing new technology. You can also work in a corporate setting or at radio and television stations.

What is telecommunications?

Telecommunications jobs involve the installation, maintenance, and repair of systems that transmit data, voice, and video across distances. Professionals in this field work with technologies such as phone lines, fiber optics, satellites, and wireless networks. Roles can range from network engineers and technicians to sales and customer support specialists, all focused on ensuring reliable communication services. The sector is essential for connecting people and businesses globally and is rapidly evolving with advancements like 5G and fiber-optic technology.

What are the key skills and qualifications needed to thrive in telecommunications?

To thrive in Telecommunications, you need a solid understanding of networking, signal processing, and communications technology, often backed by a degree in electrical engineering or a related field. Familiarity with industry-standard tools and certifications such as Cisco (CCNA/CCNP), fiber optics systems, and network management platforms is essential. Strong problem-solving, teamwork, and effective communication skills are vital for troubleshooting and collaborating across departments. These skills ensure reliable network performance, rapid issue resolution, and successful adaptation to evolving technologies in the telecom sector.

What are common challenges faced by professionals in telecommunications and how can new hires prepare for them?

Professionals in telecommunications often deal with rapid technological advancements and the need to adapt quickly to new systems and protocols. Meeting customer expectations for reliable service while managing network upgrades or troubleshooting outages can be demanding. New hires can prepare by staying updated on industry trends, developing strong problem-solving skills, and being open to ongoing learning and collaboration with cross-functional teams such as engineers and customer support. Familiarity with regulatory standards and best practices in network security is also valuable.

What is the difference between Telecommunications vs Network Technician?

AspectTelecommunicationsNetwork Technician
Required CertificationsFCC licenses, Cisco certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, field sites, officesData centers, offices, client sites
Industry UsageTelecom service providers, infrastructureIT companies, network support
Job FocusInstalling, maintaining telecom systemsConfiguring, troubleshooting networks

Telecommunications professionals focus on installing and maintaining telecom infrastructure, while Network Technicians primarily troubleshoot and support computer networks. Both roles require certifications like Cisco or CompTIA and often work in similar environments, but their technical focus differs, with telecommunications centered on voice and data transmission systems and network technicians on data network support.

What are careers in telecommunications?

Careers in telecommunications include roles such as network technicians, systems engineers, and telecommunications managers who design, install, and maintain communication systems like phone networks, internet infrastructure, and wireless technologies. These jobs often require technical skills, knowledge of networking protocols, and certifications such as Cisco or CompTIA. The work environment can vary from office settings to fieldwork, with schedules that may include shifts or on-call hours.

What do you do in a telecommunications job?

A telecommunications job involves installing, maintaining, and repairing communication systems such as phone lines, internet networks, and wireless devices. It requires technical skills, knowledge of networking equipment, and often certifications like Cisco or CompTIA. Workers may troubleshoot issues, upgrade systems, and ensure reliable communication services in various environments.

What are the most commonly searched types of Telecommunications jobs in Boston, MA?

The most popular types of Telecommunications jobs in Boston, MA are:

What cities near Boston, MA are hiring for Telecommunications jobs?

Cities near Boston, MA with the most Telecommunications job openings:

Infographic showing various Telecommunications job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $64,779 per year, or $31.1 per hour.

Telecommunications Operator

Beverly Hospital

Beverly, MA โ€ข On-site

$17 - $22.88/hr

Full-time

Re-posted 9 days ago


Job description

When you join the growing BILH team, you're not just taking a job, youโ€™re making a difference in peopleโ€™s lives.

Telecommunications Operator

Job Description:

Telecommunications Operator

Position Summary:

Under the direction of the Telecommunications Supervisor, the Telecommunications Operator answers, evaluates and facilitates incoming calls to the Beverly and Addison Gilbert Hospitals, Lahey Outpatient Center in Danvers and associated medical offices.  The Telecommunications Operator is responsible for answering the hospital emergency code phone and following written procedure including sending page messages to the code team, documenting specific patient and required information into the hospital code record and utilizing the two way radio communication system to keep the hospital security team up to date with emergency situations.  The Telecommunications Operator monitors safety/security alarms for inpatient and the emergency departments, operating room gases and fire alarm system for Addison Gilbert Hospital.  The Telecommunications Operator partners with the medical staff to assist in the completion of decedent paperwork utilizing the Massachusetts state death registry website as well as regularly communicates with funeral homes to coordinate decedent transfer out of the hospital. 

The Telecommunications Operator requires High School diploma or equivalent, excellent communication skills, exceptional customer service skills, working knowledge of email, Microsoft Office, basic understanding of medical terminology.  Previous switchboard experience preferred. SPOK communication console experience preferred.

Pay Range:

$17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled