Telecommunications Operations Director Jobs in Springdale, AR

Your experience matters 

At Mercy Rehabilitation Hospital Northwest Arkansas, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute 

Leads facilities operations for the hospital, including maintenance of the physical plant, grounds, and equipment; facilities management and engineering; loss prevention; telecommunications; and hospital-wide safety. Establishes and monitors policies, preventive maintenance programs, and documentation to ensure compliance with applicable standards and regulations. Serves as Safety Officer and coordinates emergency response and corrective actions.

Essential Functions: Monitor existing policies, procedures, and programs for effectiveness; update as needed.

Develop, implement, administer, and modify programs to maintain the physical plant, grounds, and equipment through effective use of personnel and materials.

Ensure complete and accurate logging of files/records and cost accounting of time, materials, and supplies for each requisition or work order.

Inspect buildings and grounds to ensure conformance with established standards and regulations.

Plan, organize, direct, and supervise facilities management and engineering, loss prevention management, and telecommunications.

Develop, implement, and monitor the hospital-wide safety program.

Partner with department leaders on safety management and the development of departmental safety programs.

Prepare and present reports on safety management activities to the Quality Council.

Act as Safety Officer, leading emergency response and initiating immediate corrective actions for life-threatening conditions.

Perform other duties as assigned.

Additional Information

Coordinates vendors/contractors and supports Joint Commission preparedness. Oversees preventive maintenance scheduling, work order prioritization, and documentation. Supports utility systems management and environment-of-care rounding. Maintains basic computer records and communicates effectively with leadership and staff.

What we offer 

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: 

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts  
• Competitive paid time off 
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage 
• Tuition reimbursement, loan assistance, and 401(k) matching  
• Employee assistance program including mental, physical, and financial wellness 
• Professional development and growth opportunities

Qualifications and requirements 

• Education/Experience: One (1) year certificate from a college/technical school or three (3) years related experience and/or training or an equivalent combination of education and experience.

• Knowledge: Utility systems management; hospital operations and Joint Commission preparedness (highly preferred).

About Us
Mercy Rehabilitation Hospital Northwest Arkansas is a 36-bed hospital located in Rogers, Arkansas, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Mercy Rehabilitation Hospital Northwest Arkansas is an Equal Opportunity Employer.  Mercy Rehabilitation Hospital Northwest Arkansas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.