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Telecommunications Manager Jobs in Springfield, MO

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

The CSL will often work an opposite shift of the Service Center Manager and serves as a point ... Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters ...

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

The CSL will often work an opposite shift of the Service Center Manager and serves as a point ... Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters ...

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

The CSL will often work an opposite shift of the Service Center Manager and serves as a point ... Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters ...

CCI Systems, Inc.

Field Engineer

Springfield, MO · On-site

CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications ... Work with project managers to ensure daily field operations, staffing, quality control and ...

Campaignium LLC

Project Manager

Springfield, MO · On-site

Project managers are at the heart of Campaignium's commitment to delivering high-caliber digital marketing services to a wide array of valued clients. Their communication, coordination and leadership ...

Campaignium

Project Manager

Springfield, MO · On-site

Project managers are at the heart of Campaignium's commitment to delivering high-caliber digital marketing services to a wide array of valued clients. Their communication, coordination and leadership ...

ABEC Inc

Project Manager

Springfield, MO · On-site

Job Type Full-time Description Project Manager - Engineering and Life Sciences Equipment Join a team delivering critical equipment and process systems used in the production of life saving medicines ...

ABEC Inc

Project Manager

Springfield, MO · On-site

Description Project Manager - Engineering and Life Sciences Equipment Join a team delivering critical equipment and process systems used in the production of life saving medicines and therapies ...

ABEC Inc

Project Manager

Springfield, MO · On-site

Project Manager - Engineering and Life Sciences Equipment Join a team delivering critical equipment and process systems used in the production of life saving medicines and therapies worldwide. We are ...

Garver

Project Manager

Springfield, MO · On-site

Garver seeks a Project Manager to join our growing Transportation Team in Springfield, Missouri to continue the tradition of providing reputable service to our clients. Responsibilities of this role ...

Garver

Project Manager

Springfield, MO · On-site

Garver seeks a Project Manager to join our growing Transportation Team in Springfield, Missouri to continue the tradition of providing reputable service to our clients. Responsibilities of this role ...

Great River

Bridge Project Manager

Springfield, MO

Bridge Project Manager As a Bridge Project Manager, you will play a pivotal role in providing project management, design and analyticalcivil-structural engineering expertise for a wide range of ...

Great River

Bridge Project Manager

Springfield, MO · On-site

Bridge Project Manager As a Bridge Project Manager, you will play a pivotal role in providing project management, design and analytical civil-structural engineering expertise for a wide range of ...

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All JobsTelecommunications JobsTelecommunications Manager JobsTelecommunications Manager Jobs in Springfield, MO

Telecommunications Manager information

See Springfield, MO salary details

$37.6K

$87.8K

$125.2K

How much do telecommunications manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecommunications manager in Springfield, MO is $87,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $105,400.00 per year, depending on experience, location, and employer.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

What does a telecommunications manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What are some common challenges telecommunications managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

Is telecommunications manager a good career?

A telecommunications manager oversees the planning, implementation, and maintenance of communication systems within an organization. The role typically requires technical skills, certifications, and leadership abilities, and offers opportunities for advancement in the technology and communications industries. It can be a stable and well-paying career for those with relevant experience and education.

What does a telecommunications manager do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a telecommunications manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.
More about Telecommunications Manager jobs
What are the most commonly searched types of Telecommunications jobs in Springfield, MO? The most popular types of Telecommunications jobs in Springfield, MO are:
What are popular job titles related to Telecommunications Manager jobs in Springfield, MO? For Telecommunications Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Telecommunications Manager jobs in Springfield, MO look for? The top searched job categories for Telecommunications Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Telecommunications Manager jobs? Cities near Springfield, MO with the most Telecommunications Manager job openings:
Telecommunications Manager jobs near you
Infographic showing various Telecommunications Manager job openings in Springfield, MO as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,760 per year, or $42.2 per hour.

Lead Customer Service Advisor

Pep Boys

Springfield, MO • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

286th of 363 rated vehicle maintenance

Job description

Position Summary
The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.
Duties & Responsibilities
  • Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
  • Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
  • Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
  • Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
  • Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
  • Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
  • Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
  • Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Three to five (3-5) years of service industry experience.
  • Valid Driver's License.
  • In-depth knowledge of automotive service, maintenance and parts.
  • Strong understanding of service center operations, safety standards and customer service best-practices.
  • Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
  • Strong mentoring, coaching, and training skills.
  • Conflict resolution and problem-solving skills.
  • Ability to handle escalated customer issues with professionalism and confidence.
  • Ability to coach and guide less-experienced team members while maintaining personal workload.
  • Ability to identify process improvements and contribute to service center performance goals.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $15.00 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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