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Telecommunications Manager Jobs in Rochester, NY

Highland Hospital

Telecommunications Rep.

Rochester, NY

$17.50 - $22.60/hr

Maintain a full understanding of and manage all incoming calls to the hospital Stat line, following ... Assists in training new Telecommunications Rep staff in job functions, hospital protocols, and ...

Highland Hospital

Telecommunications Rep

Rochester, NY · On-site

$17.50 - $22.60/hr

Maintain a full understanding of and manage all incoming calls to the hospital Stat line, following ... Assists in training new Telecommunications Rep staff in job functions, hospital protocols, and ...

FirstLight

Senior Product Manager

Victor, NY · On-site

$130K - $160K/yr

FirstLight is a leading telecommunications company with a strong commitment to innovation and ... We are seeking a Senior Product Manager to lead the evolution of our existing enterprise Managed ...

FirstLight

Project Manager

Victor, NY · On-site

$60K - $70K/yr

The successful candidate will initially lead complex telecommunications projects focused on network ... Manage the full project lifecycle, from planning and design through execution and closeout ...

TELESOFT LLC DBA CALERO

Contracts Manager

Rochester, NY · On-site

$90K - $110K/yr

Experience in telecommunications expense management, telecom services, SaaS platforms, or related technology sectors. * Prior people management or team leadership experience. * Experience supporting ...

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All JobsTelecommunications JobsTelecommunications Manager JobsTelecommunications Manager Jobs in Rochester, NY

Telecommunications Manager information

See Rochester, NY salary details

$39.5K

$92.1K

$131.3K

How much do telecommunications manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for telecommunications manager in Rochester, NY is $92,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,600.00 per year, depending on experience, location, and employer.

What is the difference between Telecommunications Manager vs Network Administrator?

AspectTelecommunications ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOversees telecom systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, servers, and security within organizations
Employer & IndustryTelecom companies, large corporations, service providersIT departments across various industries, including healthcare, finance, and tech

While both roles require networking certifications and involve IT infrastructure, the Telecommunications Manager focuses on managing telecom systems and vendor relationships, whereas the Network Administrator handles day-to-day network operations and security.

What does a Telecommunications Manager do?

A Telecommunications Manager is responsible for overseeing the installation, maintenance, and operation of telecommunications systems within an organization. This includes managing phone systems, internet networks, and sometimes video conferencing tools to ensure efficient and secure communication. They also supervise technical staff, coordinate with vendors, monitor system performance, and plan for upgrades or expansions. Their work ensures that all communication technologies function smoothly and meet the organization's needs.

What are some common challenges Telecommunications Managers face when overseeing large-scale network upgrades?

Telecommunications Managers often encounter challenges such as coordinating multiple vendors and stakeholders, managing downtime to minimize operational disruptions, and ensuring network security during transitions. They must also keep teams aligned on project milestones while troubleshooting unexpected technical issues. Success in this role requires strong project management skills, proactive communication, and the ability to adapt quickly to evolving technology and organizational needs.

How much does a communications manager earn?

A telecommunications manager typically earns a median annual salary of around $100,000, with salaries varying based on experience, location, and company size. Senior managers or those in high-demand areas can earn significantly more, especially with relevant certifications and technical skills in network systems and project management.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Engineering, which can earn six-figure salaries or higher. These roles typically require extensive experience, advanced technical knowledge, and leadership skills in network infrastructure, systems management, or strategic planning.

What is the highest salary in telecom?

The highest salaries for Telecommunications Managers can exceed $150,000 annually, especially in senior roles or in large organizations with extensive networks. Factors such as experience, certifications, and geographic location influence compensation levels in the telecom industry.

What does a telecommunication manager do?

A telecommunications manager oversees the planning, implementation, and maintenance of an organization’s communication systems, including phone networks, internet, and data transmission. They coordinate with vendors, ensure system security, and optimize network performance, often using tools like network management software and requiring certifications such as Cisco or CompTIA. Their role involves managing teams, troubleshooting issues, and ensuring reliable communication infrastructure.

What Does a Telecommunications Manager Do?

A telecommunications manager oversees the installation and maintenance of communication lines for an organization. These lines include phone, internet, and other forms of communication. In this role, you work with contractors to oversee the installation of new communication systems, ensuring they work properly. You monitor the performance of the lines and troubleshoot problems as they arise. When necessary, you also train employees on how to use the new systems and document how the systems are used so that you can ensure the needs of the company are being met. Telecommunications managers may work for communications companies, businesses that have this role on staff, or with a consulting firm that works with many different clients.

What are the key skills and qualifications needed to thrive as a Telecommunications Manager, and why are they important?

To thrive as a Telecommunications Manager, you need expertise in network infrastructure, telecommunications systems, and project management, usually backed by a bachelor's degree in a related field. Familiarity with network management tools, VoIP systems, and certifications like Cisco CCNA or PMP is often required. Strong leadership, analytical thinking, and effective communication enable you to lead teams and manage complex projects. These skills ensure reliable communication networks, efficient operations, and successful team collaboration in a rapidly evolving technology landscape.
More about Telecommunications Manager jobs
What are the most commonly searched types of Telecommunications jobs in Rochester, NY? The most popular types of Telecommunications jobs in Rochester, NY are:
What job categories do people searching Telecommunications Manager jobs in Rochester, NY look for? The top searched job categories for Telecommunications Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Telecommunications Manager jobs? Cities near Rochester, NY with the most Telecommunications Manager job openings:
Telecommunications Manager jobs near you
Telecommunications Rep.

Telecommunications Rep.

Highland Hospital

Rochester, NY

$17.50 - $22.60/hr

Other

Posted 8 days ago

Highland Hospital (New York) rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

203rd of 998 rated hospitals

Job description

Highland Hospital is seeking an experiences switchboard operator to work full time with a mid day shift. 
Essential Duties include:
  1. Operate Amtelco/Spok automated answering telephone system, receiving all internal and external calls for Highland Hospital and Patient Information, as well as internal operator calls in a pleasant, helpful and professional manner.   Direct all calls to the appropriate patient, department or staff member as quickly & efficiently as possible.  
  2.  
  3.  
  4. Maintain a full understanding of and manage all incoming calls to the hospital Stat line, following all emergency processes based on the incoming call.  These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke Codes, Critical Security incidents, Command Center Activations (HIMS/Disaster), Utility Alerts, Mert Responses, HPOD activations, Dart Team Codes, and Malignant Hyperthermia team Code, as well as Rapid Response process.
  5.  
  6. Update and maintain an average of 70 on-call schedules for hospital system to assure accuracy, which will update Web Paging system for system-wide access.
  7.  
  8. Manage pager devices and Spok apps for the hospital, swap broken pagers for staff members as necessary, updating programming in Amtelco/Spok to update Web Paging system for system-wide access.  Process paperwork for pager and Spok app activations and cancellations to assure appropriate billing.
  9.  
  10. Monitor and manage all system alarms, including fire alarms, panic alarms, door alarms, refrigerator alarms, area of refuge alarms, and door intercoms.
  11.  
  12. Manage and operate overhead paging system as needed for all emergency annunciated communication.
  13.  
  14. Assists in training new Telecommunications Rep staff in job functions, hospital protocols, and departmental policies and procedures.
  15.  
  16. Monitor and dispatch via two-way radio as necessary for communication with Security and Facilities departments.
Salary Range:
$17.50 - $22.60 an hour
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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