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Telecommunications Account Manager Jobs in Quebec

TELUS

Director Sales - Partner Solutions

Montreal, QC · Remote

... and telecommunications sales with proven wholesale experience and cross-selling success ... Experience collaborating across product management, marketing, finance, and customer experience ...

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All JobsTelecommunications Account JobsTelecommunications Account Manager JobsTelecommunications Account Manager Jobs in Quebec

Telecommunications Account Manager information

See Quebec salary details

$26K

$51.4K

$86.5K

How much do telecommunications account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecommunications account manager in Quebec is $51,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $54,000.00 per year, depending on experience, location, and employer.

How does a telecommunications account manager typically collaborate with technical teams to meet client needs?

Telecommunications Account Managers often serve as a bridge between clients and technical teams, translating client requirements into actionable tasks for engineers and support staff. They regularly participate in meetings to discuss project progress, service upgrades, or troubleshooting, ensuring that client expectations are clearly communicated and met. This role requires strong interpersonal skills, as Account Managers must balance client satisfaction with technical feasibility, working closely with sales, engineering, and customer support to deliver tailored telecommunications solutions.

What are the key skills and qualifications needed to thrive as a telecommunications account manager?

To thrive as a Telecommunications Account Manager, you need strong sales acumen, deep knowledge of telecom products and services, and a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems (like Salesforce), telecom billing platforms, and industry certifications such as CTAM or CompTIA Network+ are typically valued. Exceptional relationship-building, negotiation, and communication skills distinguish top performers in this role. These competencies are essential for effectively managing client accounts, driving revenue growth, and ensuring customer satisfaction in a competitive industry.

What is the difference between Telecommunications Account Manager vs Customer Service Representative?

AspectTelecommunications Account ManagerCustomer Service Representative
CredentialsRelevant sales, communication, and industry certificationsBasic customer service training, high school diploma or equivalent
Work EnvironmentOffice-based, client-facing, sales-focusedCall centers, retail stores, or online support
Employer & IndustryTelecom providers, sales firmsTelecom companies, retail outlets, service providers
Search & Comparison IntentSales, account management, client relationsCustomer support, troubleshooting, service inquiries

The Telecommunications Account Manager primarily focuses on managing client accounts, sales, and building relationships within the telecom industry. In contrast, Customer Service Representatives handle customer inquiries, support, and troubleshooting. While both roles require communication skills, the account manager's role is more sales and relationship-oriented, often involving client retention and upselling, whereas customer service focuses on resolving customer issues and ensuring satisfaction.

What is a telecommunications account manager?

Telecommunications Account Managers are professionals responsible for managing relationships with clients who purchase telecommunication products and services. They act as the main point of contact between the client and the telecommunications company, ensuring that client needs are met and that services are delivered effectively. Their duties often include identifying new business opportunities, negotiating contracts, resolving issues, and maintaining customer satisfaction. Telecommunications Account Managers must have strong communication skills, a good understanding of telecom solutions, and the ability to manage multiple client accounts.
Telecommunications Account Manager jobs near you
Infographic showing various Telecommunications Account Manager job openings in Quebec as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,448 per year, or $24.7 per hour.

Tenant Services Coordinator

Brookfield Global Integrated Solutions (BGIS)

Montreal, QC

Full-time

Re-posted 17 days ago

Job description

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

  • Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
  • Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
  • Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
  • Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
  • Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
  • Other duties as assigned

Knowledge & Skills

  • High school completion plus a specialized technical or business course
  • More than one year up to three years of job-related experience 
  • Superior client management/customer service skills
  • Effective Interpersonal skills, with an emphasis on communication (verbal/written)
  • Knowledge of project delivery and tendering processes
  • General knowledge of commercial building systems and/or construction
  • Strong organisational, coordination and documentation skills with the ability to multi-task
  • Ability to work independently
  • Ability to interpret contracts, as required
  • Proficiency with CAD will be considered an asset
  • Specific experience and skill related to the assignment - facility management, churn, facility infrastructures, client industry sector, government sector, etc.
  • Proficient with MS Office and email software

Licenses and/or Professional Accreditation

  • Valid driver's license (as required)
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! 

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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