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Telecommunication Manager Jobs in Raleigh, NC (NOW HIRING)

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Director of Sales ~ Fiber Optics

Durham, NC · Remote

$180K - $200K/yr

Experience selling copper network solutions and telecommunications infrastructure products. * Experience managing supplier and vendor relationships. * Excellent negotiation, communication, and ...

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Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC · On-site

$123K - $162K/yr

Experience in telecommunications and SaaS business delivery models * History of commercial ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC · On-site

$123K - $162K/yr

Experience in telecommunications and SaaS business delivery models * History of commercial ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

Bandwidth

Sr. Product Manager (IP Evolution)

Raleigh, NC

$123K - $162K/yr

Experience in telecommunications and SaaS business delivery models * History of commercial ... Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional ...

Cushman & Wakefield

Category Manager (IT)

Raleigh, NC · On-site

... cloud services, telecommunications, and other tech needs. This role focuses on driving cost ... Category Management * Develop and implement a strategic sourcing plan for IT related goods and ...

Cushman & Wakefield

Category Manager (IT)

Raleigh, NC · On-site

... cloud services, telecommunications, and other tech needs. This role focuses on driving cost ... Category Management * Develop and implement a strategic sourcing plan for IT related goods and ...

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All JobsTelecommunication JobsTelecommunication Manager JobsTelecommunication Manager Jobs in Raleigh, NC

Telecommunication Manager information

See Raleigh, NC salary details

$38.9K

$90.7K

$129.3K

How much do telecommunication manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for telecommunication manager in Raleigh, NC is $90,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $108,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunication Manager, and why are they important?

To thrive as a Telecommunication Manager, you need a strong background in network infrastructure, telecommunications systems, and project management, often supported by a degree in information technology or a related field. Familiarity with tools like VoIP platforms, network monitoring software, and certifications such as CCNA or CompTIA Network+ are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating with other departments. These abilities ensure reliable telecommunications operations, minimize downtime, and support organizational connectivity and growth.

What is the difference between Telecommunication Manager vs Network Administrator?

AspectTelecommunication ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA, CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees telecommunication systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, manages network hardware and software in organizations
Employer & Industry UsageTelecom companies, large corporations, service providersBusinesses, IT firms, organizations with internal networks

While both roles require similar certifications and work in technology environments, a Telecommunication Manager focuses on managing telecommunication systems and vendor relationships, whereas a Network Administrator handles day-to-day network operations and troubleshooting.

What are some common challenges Telecommunication Managers face when overseeing a diverse team of technicians and engineers?

Telecommunication Managers often encounter challenges related to coordinating communication and workflows among a diverse team with varying technical specializations. Balancing project deadlines with ongoing maintenance, ensuring clear communication, and resolving technical issues promptly can be demanding. Additionally, staying updated with rapid technological advancements and implementing new systems while minimizing disruptions requires strong leadership and adaptability. Effective managers foster collaboration and provide continuous training opportunities to help their teams succeed.

What does a Telecommunication Manager do?

A Telecommunication Manager oversees the installation, maintenance, and operation of communication systems within an organization, such as phone networks, internet connections, and data transmission lines. They ensure that these systems are reliable, secure, and up-to-date to meet business needs. Their responsibilities include managing staff, budgeting for telecommunication projects, troubleshooting issues, and collaborating with vendors. Telecommunication Managers play a key role in maintaining seamless internal and external communications for a company.
What are the most commonly searched types of Telecommunication jobs in Raleigh, NC? The most popular types of Telecommunication jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Telecommunication Manager jobs? Cities near Raleigh, NC with the most Telecommunication Manager job openings:
Telecommunication Manager jobs near you
Instructional Support Technician - Telecommunications Analyst

Instructional Support Technician - Telecommunications Analyst

Wake County Public School System

Cary, NC • On-site, Remote

Full-time

Re-posted 14 days ago

Wake County Public School System rating

5.5

Company rating: 5.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

470th of 574 rated elementary and secondary schools

Job description

Overview
POSITION TITLE (Oracle title)
INSTRUCTIONAL SUPPORT TECHNICIAN
WORKING TITLE
Instructional Support Technician-Telecommunications Analyst
SCHOOL/DEPARTMENT
Technology Services Division (TSD)
LOCATION
Rock Quarry Complex, Raleigh, NC
PAY GRADE
Technology Grade 17
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position eligible for hybrid telework workweek
POSITION PURPOSE:
Designs, installs, configures, tests, manages, monitors, supports, and troubleshoots Unified Communication systems, with a focus on Telecommunications. Assists district end users, inspects work performed by hosted service provider staff and other vendors, along with Wake County Public School System (WCPSS) personnel to ensure work meets industry and district specifications and is compliant with WCPSS quality standards.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of communications wiring standards and installation practices;
  • Extensive knowledge of hosted Cisco Voiceover IP (VOIP) system;
  • Considerable knowledge of telecommunications nomenclature and common terms;
  • Considerable knowledge of Microsoft Office, specifically Word and Excel;
  • Knowledge of the use and operation of various test equipment and diagnostic software;
  • Critical thinking and problem-solving skills;
  • Ability to organize work in a precise manner;
  • Ability to work under pressure and meet deadlines;
  • Ability to be optimistic, energetic, and passionate;
  • Ability to work independently and part of a team and complete tasks in the absence of clear direction;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies.

EDUCATION, TRAINING, AND EXPERIENCE
  • Associate's degree in a relevant technology field; AND
  • Experience successfully providing technical support to end users; OR
  • An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.

CERTIFICATION AND LICENSE REQUIREMENTS
  • Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:
None
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Builds, configures, installs, monitors, and supports the Voice over IP Telecommunications System for the entire school district.
  2. Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration,

remote calling functions, and faxing platforms.
  1. Generates reports for school and admin staff that relate to phone extension inventories, call histories, and other functions.
  2. Works on the hosted VoIP service provider's platform to submit Help Desk tickets and make programming changes and additions for the district's end users.
  3. Organizes, schedules, and monitors the work of IST (Infrastructure Support Field Technicians) that work in the department
  4. Creates and updates district documentation as related to call centers, Help Desks and Auto Attendant features configured on the district phone system
  5. Understands of Auto Attendant features and set ups related to call handlers and dial by number directories associated with the phone system.
  6. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work at times requires the ability to lift, carry, push, pull, or exert up to 25 pounds. Physical requirements are consistent with those for medium work. The work requires frequently involving driving automotive equipment.
EFFECTIVE DATE:5/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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