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Remote Telecommunication Jobs in Raleigh, NC (NOW HIRING)

LAN/WAN architectures, Cloud infrastructures, VirtualServer infrastructures, telecommunications, and data communications, Active Directory,PowerShell, Windows OS/CLI, Remote services/monitoring ...

Transformer Tech 2(REMOTE)

Selma, NC · On-site +1

$15.75 - $21.50/hr

A Snapshot of Your Day Transformer Field Service Technician 2 (Tech 2) is responsible for the environmentally safe performance of field service projects with direct supervision. Must execute ...

Transformer Tech 1(REMOTE)

Selma, NC · On-site +1

$15.75 - $21.50/hr

A Snapshot of Your Day Transformer Field Service Technician 1 (Tech 1) is responsible for the environmentally safe performance of field service transformer projects with minimal to no supervision.

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North Carolina. You will be mainly accountable for: * Applying safety rules and safe practices, as well as ...

Remote Telecommunication information

What are the key skills and qualifications needed to thrive as a Remote Telecommunication Specialist, and why are they important?

To thrive as a Remote Telecommunication Specialist, you need a strong understanding of networking, telecommunication systems, and troubleshooting, often supported by a relevant degree or industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, network management tools, and remote monitoring systems is typically required. Excellent problem-solving, communication skills, and self-motivation help specialists collaborate effectively and resolve issues independently. These skills ensure reliable connectivity and efficient support for remote communication infrastructures, which are vital for modern organizations.

What is a Remote Telecommunication job?

A Remote Telecommunication job involves managing, maintaining, or supporting communication systems such as phone, internet, and networking infrastructure from a remote location. Professionals in this field may handle customer service, technical support, network monitoring, or system administration tasks using digital tools and online platforms. These roles are essential for ensuring uninterrupted communication services for businesses and consumers. Remote telecommunication jobs offer flexibility and the ability to work from anywhere with a reliable internet connection.

What are some common challenges faced by professionals working in remote telecommunication roles, and how can they be addressed?

Professionals in remote telecommunication roles often face challenges such as coordinating across different time zones, maintaining effective communication with team members, and managing technical issues without on-site support. To address these, it's essential to establish clear communication protocols, use collaborative tools like Slack or Microsoft Teams, and ensure reliable internet connectivity and backup solutions. Regular virtual meetings and proactive status updates can also help foster teamwork and keep projects on track.

What is the difference between Remote Telecommunication vs Remote Network Technician?

AspectRemote TelecommunicationRemote Network Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, office, or field-based in telecom settingsPrimarily remote or on-site troubleshooting of networks
Industry UsageTelecom providers, ISPs, communication companiesIT firms, service providers, enterprise networks
Common Search/ComparisonRemote Telecommunication vs Remote Network Technician

Remote Telecommunication and Remote Network Technician roles share similar certifications and work environments, often overlapping in industry usage. However, remote telecommunication focuses more on managing communication systems and infrastructure, while remote network technicians troubleshoot and repair network issues. Both roles are essential in maintaining connectivity but differ in specific responsibilities and focus areas.

What are the most commonly searched types of Telecommunication jobs in Raleigh, NC? The most popular types of Telecommunication jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Telecommunication jobs? Cities near Raleigh, NC with the most Remote Telecommunication job openings:
Infographic showing various Remote Telecommunication job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 40% Physical, 4% Hybrid, and 56% Remote job distribution.
Telecommunications Specialist (Hybrid)

Telecommunications Specialist (Hybrid)

A.C. Coy

Raleigh, NC • On-site, Remote

Other

Posted 20 days ago


Job description

Overview
  • Tier One Technologies is seeking a Telecommunications Specialist to provide technical support to various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment to our US Government client.
  • This hybrid Contract-to-Hire position will be located in Raleigh, NC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities
  • Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software.
  • Schedule and coordinate network service installations based on project specifications.
  • Report and track daily tasks in Excel spreadsheets.
  • Work on ServiceNow tickets.
  • Perform data analysis, capture, and review of metrics, and provide management reports as requested.
  • Manage extraction of data from ServiceNow to create next-day reports of outages.
  • Coordinate new upgrades and enhancements.
  • Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects.
  • Responsible for the ordering, tracking, and overall coordination required for circuit installations.
  • Support and work with vendors on the day-to-day activities of the WAN escalations and assist in answering vendor calls.
  • Use provisioning tools to process customer service orders and activate service.
  • Understand all allied vendors and systems and processes from order submission to completion & troubleshooting.
  • Maintain a keen understanding of all vendors SLAs.
  • Pro-actively communicate progress, critical timelines, and delays/obstacles to Project Managers and Management and seek opportunities to improve processes
  • Work with the ServiceNow ticketing system and vendor ticket reporting to ensure vendors resolve issues on time and close the requests on time

Qualifications
  • Associate Degree and 3+ years of IT work experience; or an additional 2 years of work experience can be substituted for the degree.
  • 3+ years of applicable network experience and support.
  • Strong knowledge of SD-WAN, data circuits and network troubleshooting.
  • Experience with ServiceNow.
  • Proficiency with MS Office Suite, especially Excel and Teams
  • Trouble shooting knowledge of router, switch and modem connections and setup.
  • Remote connections using VPN, Putty and or SSH.
  • Prior T2 network support experience is a plus.
  • Strong customer service experience as you will be instrumental in establishing customer relationships.
  • Must be flexible and willing to work on-call, overnights and weekends as needed.
  • Excellent organizational and communication skills.
  • Must be able to obtain Public Trust Clearance.
  • All candidates must be a US Citizen or have permanent residence status (Green Card).
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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