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Remote Telecommunication Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Manage relationships with telecommunications carriers and strategic technology vendors. Engineering ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Manage relationships with telecommunications carriers and strategic technology vendors. Engineering ...

Redhat

Technical Account Manager - Openshift

Raleigh, NC · On-site +1

$96K - $154K/yr

Telecommunications or Service Provider industry experience * Ability to manage and grow existing ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

McKim & Creed

Senior Electrical Engineer

Raleigh, NC · On-site +1

$104K - $136K/yr

Position can be remote anywhere in the United States with business travel to office, client and/or ... and telecommunication systems for design projects as part of a multi-discipline project team to ...

ABB

Senior Field Service Technician

Cary, NC · Remote

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North Carolina. You will be mainly accountable for: * Applying safety rules and safe practices, as well as ...

ABB

Field Service Technician

Cary, NC · Remote

The work model for the role is: #USA, Remote You will be mainly accountable for: * Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.

All JobsTelecommunication JobsRemote Telecommunication JobsRemote Telecommunication Jobs in Raleigh, NC

Remote Telecommunication information

What is a remote telecommunication?

A Remote Telecommunication job involves managing, maintaining, or supporting communication systems such as phone, internet, and networking infrastructure from a remote location. Professionals in this field may handle customer service, technical support, network monitoring, or system administration tasks using digital tools and online platforms. These roles are essential for ensuring uninterrupted communication services for businesses and consumers. Remote telecommunication jobs offer flexibility and the ability to work from anywhere with a reliable internet connection.

What are some common challenges faced by professionals working in remote telecommunication roles, and how can they be addressed?

Professionals in remote telecommunication roles often face challenges such as coordinating across different time zones, maintaining effective communication with team members, and managing technical issues without on-site support. To address these, it's essential to establish clear communication protocols, use collaborative tools like Slack or Microsoft Teams, and ensure reliable internet connectivity and backup solutions. Regular virtual meetings and proactive status updates can also help foster teamwork and keep projects on track.

What are the key skills and qualifications needed to thrive as a remote telecommunication specialist, and why are they important?

To thrive as a Remote Telecommunication Specialist, you need a strong understanding of networking, telecommunication systems, and troubleshooting, often supported by a relevant degree or industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, network management tools, and remote monitoring systems is typically required. Excellent problem-solving, communication skills, and self-motivation help specialists collaborate effectively and resolve issues independently. These skills ensure reliable connectivity and efficient support for remote communication infrastructures, which are vital for modern organizations.

What is the difference between Remote Telecommunication vs Remote Network Technician?

AspectRemote TelecommunicationRemote Network Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, office, or field-based in telecom settingsPrimarily remote or on-site troubleshooting of networks
Industry UsageTelecom providers, ISPs, communication companiesIT firms, service providers, enterprise networks
Common Search/ComparisonRemote Telecommunication vs Remote Network Technician

Remote Telecommunication and Remote Network Technician roles share similar certifications and work environments, often overlapping in industry usage. However, remote telecommunication focuses more on managing communication systems and infrastructure, while remote network technicians troubleshoot and repair network issues. Both roles are essential in maintaining connectivity but differ in specific responsibilities and focus areas.

What are the most commonly searched types of Telecommunication jobs in Raleigh, NC?

The most popular types of Telecommunication jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Telecommunication jobs?

Cities near Raleigh, NC with the most Remote Telecommunication job openings:

Remote Telecommunication jobs near you
Infographic showing various Remote Telecommunication job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Instructional Support Technician - Telecommunications Analyst

Wake County Public School System

Cary, NC • On-site, Remote

Full-time

Re-posted 27 days ago

Wake County Public School System rating

5.5

Company rating: 5.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

525th of 635 rated elementary and secondary schools

Job description

OverviewPOSITION TITLE (Oracle title)

INSTRUCTIONAL SUPPORT TECHNICIAN

WORKING TITLE

Instructional Support Technician-Telecommunications Analyst

SCHOOL/DEPARTMENT

Technology Services Division (TSD)

LOCATION

Rock Quarry Complex, Raleigh, NC

PAY GRADE

Technology Grade 17

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position eligible for hybrid telework workweek

POSITION PURPOSE:

Designs, installs, configures, tests, manages, monitors, supports, and troubleshoots Unified Communication systems, with a focus on Telecommunications. Assists district end users, inspects work performed by hosted service provider staff and other vendors, along with Wake County Public School System (WCPSS) personnel to ensure work meets industry and district specifications and is compliant with WCPSS quality standards.

MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of communications wiring standards and installation practices;
  • Extensive knowledge of hosted Cisco Voiceover IP (VOIP) system;
  • Considerable knowledge of telecommunications nomenclature and common terms;
  • Considerable knowledge of Microsoft Office, specifically Word and Excel;
  • Knowledge of the use and operation of various test equipment and diagnostic software;
  • Critical thinking and problem-solving skills;
  • Ability to organize work in a precise manner;
  • Ability to work under pressure and meet deadlines;
  • Ability to be optimistic, energetic, and passionate;
  • Ability to work independently and part of a team and complete tasks in the absence of clear direction;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies.
EDUCATION, TRAINING, AND EXPERIENCE
  • Associate's degree in a relevant technology field; AND
  • Experience successfully providing technical support to end users; OR
  • An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.
CERTIFICATION AND LICENSE REQUIREMENTS
  • Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.
PREFERRED QUALIFICATIONS:

None

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Builds, configures, installs, monitors, and supports the Voice over IP Telecommunications System for the entire school district.
  • Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration,

    • remote calling functions, and faxing platforms.

  • Generates reports for school and admin staff that relate to phone extension inventories, call histories, and other functions.
  • Works on the hosted VoIP service provider's platform to submit Help Desk tickets and make programming changes and additions for the district's end users.
  • Organizes, schedules, and monitors the work of IST (Infrastructure Support Field Technicians) that work in the department
  • Creates and updates district documentation as related to call centers, Help Desks and Auto Attendant features configured on the district phone system
  • Understands of Auto Attendant features and set ups related to call handlers and dial by number directories associated with the phone system.
  • Performs other related duties, as assigned.
    • WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

    This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work at times requires the ability to lift, carry, push, pull, or exert up to 25 pounds. Physical requirements are consistent with those for medium work. The work requires frequently involving driving automotive equipment.

    EFFECTIVE DATE: 5/2025

    DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

    Employment Type: FULL_TIME

    What Wake County Public School System employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Wake County Public Schools logo

    About Wake County Public Schools

    Sourced by ZipRecruiter

    Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

    Industry

    Education

    Company size

    201 - 500 Employees

    Headquarters location

    Cary, NC, US

    Year founded

    1976

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