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We are seeking a Telecommunication Technician to become an integral part of our team! You will ... Strong analytical and critical thinking skills * Strong attention to detail * Excellent written and ...

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Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Requirements * 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS ...

Review, process, and manage telecommunications service requests, including LSRs, LOAs, COBs, CSRs ... Strong analytical, problem-solving, organizational, and time management skills, with the ability to ...

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Requirements * 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS ...

Review, process, and manage telecommunications service requests, including LSRs, LOAs, COBs, CSRs ... Strong analytical, problem-solving, organizational, and time management skills, with the ability to ...

Review, process, and manage telecommunications service requests, including LSRs, LOAs, COBs, CSRs ... Strong analytical, problem-solving, organizational, and time management skills, with the ability to ...

Voice Analyst Location: Arlington, VA Type: Contract Compensation: Contractor Work Model: Hybrid ... Requirements * 7+ years of telecommunications and networking experience (PSTN, VoIP, UCaaS, CCaaS ...

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Telecommunication Analyst information

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$10

$35

$56

How much do telecommunication analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telecommunication analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What is a telecommunication analyst?

Telecommunication Analysts are professionals who design, implement, maintain, and troubleshoot communication systems within organizations. They evaluate telecommunication needs, recommend solutions, and oversee the installation and maintenance of phone, internet, and data networks. Their role often includes analyzing system performance, ensuring security, and optimizing network efficiency to support business operations. Telecommunication Analysts also work closely with vendors and internal IT teams to integrate new technologies and resolve technical issues.

What does a telecommunication analyst do?

As a Telecommunication Analyst, your daily responsibilities often include monitoring network performance, troubleshooting telecommunication systems, and coordinating with vendors for maintenance or upgrades. You may also analyze usage patterns to recommend cost-saving measures and ensure compliance with security protocols. By proactively identifying issues and optimizing communication infrastructures, you help maintain reliable connectivity, which is essential for smooth business operations across teams.

What are the key skills and qualifications needed to thrive as a telecommunication analyst?

To thrive as a Telecommunication Analyst, you need strong analytical skills, a solid understanding of telecommunication systems, and typically a degree in information technology, computer science, or a related field. Familiarity with network monitoring tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Excellent problem-solving abilities, effective communication, and attention to detail are valuable soft skills in this role. These skills are crucial for ensuring the efficiency, reliability, and security of an organization’s communication infrastructure.

What is the difference between Telecommunication Analyst vs Network Technician?

AspectTelecommunication AnalystNetwork Technician
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's or Bachelor's in Networking or IT; certifications like CompTIA Network+ or Cisco certifications
Work EnvironmentOffice settings, client sites, or remote; focus on planning and analysisData centers, server rooms, on-site troubleshooting
Employer & IndustryTelecom companies, IT firms, large corporationsTelecom providers, IT service companies, enterprise networks
Common Search & ComparisonYesYes

In summary, Telecommunication Analysts focus on planning, analyzing, and optimizing telecom systems, often working in office environments. Network Technicians handle installation, maintenance, and troubleshooting of network hardware, typically on-site. Both roles require networking certifications and are vital in telecom and IT industries, but they differ in daily tasks and work settings.

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What cities are hiring for Telecommunication Analyst jobs?

Cities with the most Telecommunication Analyst job openings:

What are the most commonly searched types of Telecommunication Analyst jobs?

The most popular types of Telecommunication Analyst jobs are:

Who are the top companies hiring for Telecommunication Analyst jobs?

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What states have the most Telecommunication Analyst jobs?

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What job categories do people searching Telecommunication Analyst jobs look for?

The top searched job categories for Telecommunication Analyst jobs are:

Infographic showing various Telecommunication Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Audio/Video Telecommunications Analyst/Operator

GDIT

Washington, DC • On-site

$93K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 225 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Interim Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret

Public Trust/Other Required:

None

Job Family:

Network and Telecommunications

Job Qualifications:

Skills:

Audiovisuals, Audiovisual Systems, End Users, Teleconferencing Systems

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

The Audio Visual (AV) Operator is responsible for setting upandoperating audio, video, and multimedia equipment used to support meetings, conferences, training sessions, and live or virtual events. This role ensures high-quality AV experiences by coordinating with stakeholders, preparing technical environments, and providing real-timeoperationalsupport.

Key Responsibilities

  • Provide guidance for the analysis, maintenance, and modification of complex

  • Telecommunication systems to meet operations standards.

  • Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.

  • Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.

  • Conduct equipment testing, calibration, and system checks in advance of events.

  • Set upandoperate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.

  • Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.

  • Manage and monitor AV systems during live events to quicklyidentify,issues.

  • Handle AVlivestreams, and playback when required.

  • Request equipment maintenance or replacements as needed.

  • Submit trouble tickets forhardware and software problems to Tier 2 and 3 support teams for repair or replacement

  • Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.

  • Document event setups, troubleshooting actions, and equipment performance.

Qualifications

  • Must have3+years of experience

  • Must possess an active TopSecret clearance

  • Must be able to obtain and maintain a DHS Entry on Duty (EOD)at the SCI level

  • Experience operating and supporting professional audio, video, and conferencing systems.

  • Working knowledge of AV signals, equipment types, and troubleshooting methods.

  • Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).

  • Ability to lift and move AV equipment as needed.

  • Strong communication, customer service, and problem-solving skills.

  • Ability to work independently and collaboratively in fast-paced environments.

  • Must be able to work morning andevening shift

Preferred Qualifications

  • Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).

  • Industry certifications (e.g., CTS, AVIXA) are a plus.

  • Experience supporting federal/enterprise environments with security or access requirements.


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US