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$56

How much do telecommunication analyst jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for telecommunication analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What does a telecommunication analyst do?

A telecommunication analyst designs, implements, and maintains communication systems such as phone networks, internet infrastructure, and data transmission networks. They troubleshoot technical issues, optimize system performance, and ensure network security, often using tools like network monitoring software and requiring knowledge of protocols and hardware. The role typically involves analyzing system performance and recommending improvements to support organizational communication needs.

What are the key skills and qualifications needed to thrive as a Telecommunication Analyst, and why are they important?

To thrive as a Telecommunication Analyst, you need strong analytical skills, a solid understanding of telecommunication systems, and typically a degree in information technology, computer science, or a related field. Familiarity with network monitoring tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Excellent problem-solving abilities, effective communication, and attention to detail are valuable soft skills in this role. These skills are crucial for ensuring the efficiency, reliability, and security of an organization’s communication infrastructure.

How to become a telecom analyst?

To become a telecommunication analyst, candidates typically need a bachelor's degree in telecommunications, computer science, or a related field. Gaining experience with network systems, telecommunications equipment, and industry-standard tools, along with certifications like Cisco's CCNA or CompTIA Network+, can enhance job prospects. Strong analytical skills and knowledge of network protocols are also important for success in this role.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior network architects, telecommunications directors, and chief technology officers, who oversee large networks and strategic planning. These positions typically require advanced certifications, extensive experience, and strong leadership skills, with salaries reaching six figures or more depending on the organization and location.

What is the difference between Telecommunication Analyst vs Network Technician?

AspectTelecommunication AnalystNetwork Technician
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's or Bachelor's in Networking or IT; certifications like CompTIA Network+ or Cisco certifications
Work EnvironmentOffice settings, client sites, or remote; focus on planning and analysisData centers, server rooms, on-site troubleshooting
Employer & IndustryTelecom companies, IT firms, large corporationsTelecom providers, IT service companies, enterprise networks
Common Search & ComparisonYesYes

In summary, Telecommunication Analysts focus on planning, analyzing, and optimizing telecom systems, often working in office environments. Network Technicians handle installation, maintenance, and troubleshooting of network hardware, typically on-site. Both roles require networking certifications and are vital in telecom and IT industries, but they differ in daily tasks and work settings.

What are the typical daily responsibilities of a Telecommunication Analyst, and how do they contribute to organizational efficiency?

As a Telecommunication Analyst, your daily responsibilities often include monitoring network performance, troubleshooting telecommunication systems, and coordinating with vendors for maintenance or upgrades. You may also analyze usage patterns to recommend cost-saving measures and ensure compliance with security protocols. By proactively identifying issues and optimizing communication infrastructures, you help maintain reliable connectivity, which is essential for smooth business operations across teams.

What are Telecommunication Analysts?

Telecommunication Analysts are professionals who design, implement, maintain, and troubleshoot communication systems within organizations. They evaluate telecommunication needs, recommend solutions, and oversee the installation and maintenance of phone, internet, and data networks. Their role often includes analyzing system performance, ensuring security, and optimizing network efficiency to support business operations. Telecommunication Analysts also work closely with vendors and internal IT teams to integrate new technologies and resolve technical issues.

How much do telecoms get paid?

Telecommunication analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn over $100,000 annually. Salaries can also vary based on the size of the company and the complexity of the network infrastructure managed.
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Telecommunication Analyst jobs near you
Infographic showing various Telecommunication Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.
IT Telecommunications Analyst (must reside in IL, WI or IA or IN)

IT Telecommunications Analyst (must reside in IL, WI or IA or IN)

Community Elements

Rockford, IL

$94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Become a champion of hope!

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary; Seeking a skilled and detail-oriented Cisco VoIP telecommunications analyst to design, implement, maintain, and support enterprise voice and unified communications systems. The ideal candidate will have strong experience with Cisco collaboration technologies, VoIP infrastructure, SIP protocols, and network troubleshooting in enterprise environments.
The telecommunications analyst will work closely with network, security, and infrastructure teams to ensure reliable and secure voice communications across the organization.

Qualifications


BS degree or equivalent work experience in a related technical field.
Must have 2-4 years of hands-on experience in network support or a closely related area.
Design, configure, deploy, and maintain Cisco VoIP and Unified Communications systems
Administer, troubleshoot, and support CUCM, Cisco Unity Connection, UCCX, Cisco IM & Presence, and Cisco Expressway.
Configure and troubleshoot protocols (SIP, SCCP, H.323) and voice gateways. Manage complex dial plans, route patterns, partitions, CSS, and call routing.
Monitor infrastructure performance, troubleshoot call quality issues to ensure a seamless user experience.
Execute system upgrades, patches, backups, and disaster recovery procedures.
Create and maintain technical documentation, network diagrams, and operational procedures. Provides hands-on technical support and guidance to end-users.
Proven experience with data/telecommunications equipment, business productivity applications, and a strong history of continued education/learning.
Exceptional customer service focuses on highly proficient oral and written communication skills.
Ability to rely on limited experience and judgment to successfully plan, accomplish a variety of tasks and meet organizational goals.
Must be emotionally and physically able to perform essential job responsibilities.
Excels at meeting time-driven deadlines while executing instructions accurately under general supervision.
Leverages creative problem-solving and teamwork to optimize processes and expand upon job responsibilities

Responsibilities


Work hours prescribed by a member of IT Management and any additional hours deemed necessary for the responsibilities assigned.
Perform and test routine system backups and restores.
Administrate and maintain all telecommunications, VoIP and Cisco Unified Communications Suite.
Manage end user accounts, permissions, access rights and storage allocations.
Maintains documentation of all network systems utilization and deployments.
Works with all IT Staff members in the development and use of proper procedures in support of telecommunications and the network.
Maintain all networking and telecommunications equipment.
Educate employees on the proper use of information technology resources.
Resolve and document issues via the IT support ticket tracking system and Help Desk calls. Escalate when necessary.
Monitor and maintain physical and virtual information technology security.
Monitor information technology license compliance and report potential violations to supervisor.
Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program, Code of Ethics and HIPAA regulations.
Deliver exceptional customer service consistently to every customer.
Serve as a role model for other staff, patients and customers.
Demonstrate positive guest relations in representing Rosecrance.

Schedule

  • Hours: Monday-Friday 830a-5p
  • Shift: 1st shift

Work Location

Rosecrance Rockford East-Remote

  • Work Mode: Onsite, Hybrid, Remote (eligible candidates must live in WI, IL, or IA)

Compensation & Rewards

  • Base Pay: (pay is based on education, experience, and credentials)
    • Starting at $94,993.60

    Our Benefits

    Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

    • Medical, dental, and vision insurance (multiple plan options to meet your needs)
    • 401(k) with employer match & discretionary contribution
    • Group Life Insurance, LTD and AD&D
    • Tuition assistance & licensure/certification reimbursement
    • Paid Time Off, sick time, bereavement leave
    • Referral program earning up to $1,000 per hire!
    • Wellness program, including an on-site gym at select facilities
    • Discounts at participating retailers
    • Daily pay available through UKG Wallet for financial flexibility

    Who We Are

    Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

    We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

    Our Health and Safety Commitment

    We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

    Equal Employment Opportunity

    Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

    Our Partnerships

    • AARP Employer Pledge Program
    • MSEP (Military Spouse Employment Partnership).

    Ready to Make a Difference?
    Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

    Apply