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Telecommunication Analyst Jobs (NOW HIRING)

Peraton

Telecommunications Infrastructure Analyst

$66K - $106K/yr

We are looking for candidates with a background in telecommunications cellular and wireline (fiber ... Strong technical analytical skills * Ability and desire to quickly acquire knowledge of new subject ...

COLEXAS DIGITAL INC

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Telecommunication Technician

Midland, TX · On-site

$38 - $50/hr

We are seeking a Telecommunication Technician to become an integral part of our team! You will ... Strong analytical and critical thinking skills * Strong attention to detail * Excellent written and ...

Urgent

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Telecommunication Analyst information

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How much do telecommunication analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telecommunication analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What is a telecommunication analyst?

Telecommunication Analysts are professionals who design, implement, maintain, and troubleshoot communication systems within organizations. They evaluate telecommunication needs, recommend solutions, and oversee the installation and maintenance of phone, internet, and data networks. Their role often includes analyzing system performance, ensuring security, and optimizing network efficiency to support business operations. Telecommunication Analysts also work closely with vendors and internal IT teams to integrate new technologies and resolve technical issues.

What does a telecommunication analyst do?

As a Telecommunication Analyst, your daily responsibilities often include monitoring network performance, troubleshooting telecommunication systems, and coordinating with vendors for maintenance or upgrades. You may also analyze usage patterns to recommend cost-saving measures and ensure compliance with security protocols. By proactively identifying issues and optimizing communication infrastructures, you help maintain reliable connectivity, which is essential for smooth business operations across teams.

What are the key skills and qualifications needed to thrive as a telecommunication analyst?

To thrive as a Telecommunication Analyst, you need strong analytical skills, a solid understanding of telecommunication systems, and typically a degree in information technology, computer science, or a related field. Familiarity with network monitoring tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Excellent problem-solving abilities, effective communication, and attention to detail are valuable soft skills in this role. These skills are crucial for ensuring the efficiency, reliability, and security of an organization’s communication infrastructure.

What is the difference between Telecommunication Analyst vs Network Technician?

AspectTelecommunication AnalystNetwork Technician
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's or Bachelor's in Networking or IT; certifications like CompTIA Network+ or Cisco certifications
Work EnvironmentOffice settings, client sites, or remote; focus on planning and analysisData centers, server rooms, on-site troubleshooting
Employer & IndustryTelecom companies, IT firms, large corporationsTelecom providers, IT service companies, enterprise networks
Common Search & ComparisonYesYes

In summary, Telecommunication Analysts focus on planning, analyzing, and optimizing telecom systems, often working in office environments. Network Technicians handle installation, maintenance, and troubleshooting of network hardware, typically on-site. Both roles require networking certifications and are vital in telecom and IT industries, but they differ in daily tasks and work settings.

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Telecommunication Analyst jobs near you
Infographic showing various Telecommunication Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Telecommunications Analyst Senior

Palm Beach State College

Lake Worth, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Palm Beach State College rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

103rd of 621 rated colleges and universities

Job description

Join our team!
What We Offer
At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
About this role
Responsible for the design, administration, optimization, security, and lifecycle management of voice over internet protocol (VoIP) and related telecommunications platforms supporting academic, administrative, and public safety operations. Ensures service availability, redundancy, disaster recovery, and business continuity for voice and communications systems.
What a day of a Telecommunications Analyst Senior looks like:
  • Designs, configures, administers, maintains, and supports enterprise-grade VoIP and unified communications platforms. Develops and maintains technical standards, procedures, diagrams, inventories, and documentation related to the telecommunications environment.
  • Supports and optimizes voice services across multiple campuses and locations. Monitors telecom system performance, voice quality, call capacity, and service reliability; proactively identifies trends and resolves issues.
  • Collaborates with various stakeholders for campus technology planning, infrastructure modernization efforts, and facilities-related projects that affect communications systems.
  • Leads the planning, implementation, migration, and ongoing support of modern voice platforms, including cloud and hybrid telephony solutions.
  • Ensures service availability, redundancy, disaster recovery, and business continuity for voice and communications systems.
  • Supports integrations with directory services, identity and access management systems, E911/e911 services, emergency notification solutions, and other enterprise systems, ensuring compliance with applicable regulatory, institutional, and operational requirements.
  • Provides technical guidance, mentoring, knowledge sharing, and guidance to staff involved in telecom and related infrastructure support. Allocates or delegates work, and provides input and feedback regarding performance, evaluation, and development.
  • Serves as a technical lead on telecommunications projects, upgrades, renewals, migrations, and service improvements. Leads advanced troubleshooting efforts and acts as an escalation point for complex voice and communications issues.
  • Coordinates with vendors and service providers on implementation, support issues, maintenance activities, service quality, and lifecycle planning.
  • Applies best practices for VoIP and unified communications security, including fraud prevention, access controls, patching, and coordination with network and information security teams.
  • Participates in change management, maintenance planning, testing, and after-hours work as needed to minimize service disruption.
  • Performs other job-related duties as assigned.

We'd love to hear from you if you have the following:
Education and Experience:
  • Bachelor's degree in Information Technology, Telecommunications, Networking, or a related field
  • Four years of related experience
  • Equivalent combination of education and experience may be considered

Knowledge of:
  • Microsoft Office Professional or similar application
  • Session Initiation Protocol (SIP), call routing, dial plans, voice gateways, Private Branch Exchange (PBX)/soft-PBX platforms, and enterprise voice environments

Skilled in:
  • Attention to detail while maintaining effective time and task management
  • Mentoring team members to develop goal setting plans, share knowledge and experiences

Ability to:
  • Express and present complex concepts and information in a manner easily understood by others
  • Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:
  • Regular physical attendance required
  • Participate in on-call support and scheduled after-hours maintenance as required to support critical infrastructure and ensure continuity of operations
  • Valid Florida driver's license

Preferred, but not a must:
Education and Experience:
  • Experience supporting E911/e911, emergency communications, contact center technologies, or public safety integrations

Knowledge of:
  • IT service management practices and structured change control processes

Skilled in:
  • Supporting E911/e911, emergency communications, contact center technologies, or public safety integrations

Ability to:
  • Lead complex telecommunications initiatives across multiple campuses

Licenses, Registration, Certifications, or Special Requirements:
  • Relevant certifications such as Microsoft Teams Voice Engineer, Cisco Collaboration (CCNP Collaboration), or equivalent

Work Environment and Physical Demand - Frequency
  • Lift or carry objects weighing more than 50 pounds. - Occasionally
  • Push or pull objects. - Weekly
  • Reach and grasp objects. - Daily
  • Stoop, bend, kneel, crouch, or crawl. - Daily
  • Stand for extended periods of time. - Daily
  • Climb ladders and stairs. - Occasionally
  • Use of video display terminal. - Hourly
  • Use of manual dexterity and fine motor skills. - Daily
  • Receive and understand information through oral and written communication. - Hourly
  • Identify and distinguish colors and shades of color. - Occasionally
  • Proofread and check documents for accuracy. - Weekly
  • Work with equipment or perform procedures where carelessness may result in injury. - Weekly
  • Exposed to loud noise levels. - Occasionally
  • Operate a motor vehicle. - Weekly

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
The minimum base pay for this position starts at $69,593.00 annually; however, the offer may vary based on the candidate's education and experience.
Application Deadline
This position is open until filled. First initial review August 10, 2026.
Wait, there is more!
  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
  • Professional Development: Leadership programs, professional learning workshops, and more.
  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
READY TO APPLY? Here's your application preparation!
Please review the following information to apply for a position at Palm Beach State College:
  • Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.
  • An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
  • The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline
This position is open until filled

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