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Telecommunication Analyst Jobs (NOW HIRING)

GDIT

Telecommunications Analyst, Senior

Alexandria, VA · On-site

$102K - $138K/yr

Skills: Audiovisual Equipment, Telecommunication Systems, Unified Communications, Video Teleconferencing Systems Certifications: None Experience: 1 + years of related experience US Citizenship ...

PSG Global Solutions

IT Business Analyst

Charlotte, NC · On-site

The Telecommunications Analyst will be responsible for creating and maintaining inventory profiles for each company location that includes details on all telecommunication provisions at the location ...

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Telecommunication Analyst information

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How much do telecommunication analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for telecommunication analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What is a telecommunication analyst?

Telecommunication Analysts are professionals who design, implement, maintain, and troubleshoot communication systems within organizations. They evaluate telecommunication needs, recommend solutions, and oversee the installation and maintenance of phone, internet, and data networks. Their role often includes analyzing system performance, ensuring security, and optimizing network efficiency to support business operations. Telecommunication Analysts also work closely with vendors and internal IT teams to integrate new technologies and resolve technical issues.

What does a telecommunication analyst do?

As a Telecommunication Analyst, your daily responsibilities often include monitoring network performance, troubleshooting telecommunication systems, and coordinating with vendors for maintenance or upgrades. You may also analyze usage patterns to recommend cost-saving measures and ensure compliance with security protocols. By proactively identifying issues and optimizing communication infrastructures, you help maintain reliable connectivity, which is essential for smooth business operations across teams.

What are the key skills and qualifications needed to thrive as a telecommunication analyst?

To thrive as a Telecommunication Analyst, you need strong analytical skills, a solid understanding of telecommunication systems, and typically a degree in information technology, computer science, or a related field. Familiarity with network monitoring tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Excellent problem-solving abilities, effective communication, and attention to detail are valuable soft skills in this role. These skills are crucial for ensuring the efficiency, reliability, and security of an organization’s communication infrastructure.

What is the difference between Telecommunication Analyst vs Network Technician?

AspectTelecommunication AnalystNetwork Technician
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's or Bachelor's in Networking or IT; certifications like CompTIA Network+ or Cisco certifications
Work EnvironmentOffice settings, client sites, or remote; focus on planning and analysisData centers, server rooms, on-site troubleshooting
Employer & IndustryTelecom companies, IT firms, large corporationsTelecom providers, IT service companies, enterprise networks
Common Search & ComparisonYesYes

In summary, Telecommunication Analysts focus on planning, analyzing, and optimizing telecom systems, often working in office environments. Network Technicians handle installation, maintenance, and troubleshooting of network hardware, typically on-site. Both roles require networking certifications and are vital in telecom and IT industries, but they differ in daily tasks and work settings.

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Telecommunication Analyst jobs near you
Infographic showing various Telecommunication Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Business Analyst-Telecom

Charlotte, NC

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

Contractor

Re-posted 4 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Business Analyst-IT Consulting/ Telecommunications Analyst 

Charlotte NC

12 months contract with possibble extension

 

KEY RESPONSIBILITIES:

The Telecommunications Analyst will be responsible for creating and maintaining inventory profiles for each company location that includes details on all telecommunication provisions at the location (Circuits, POTS lines, etc) to identify a "monthly billing profile".

The Analyst will review, correlate, and process all telecommunications invoices. The Analyst will research and generate carrier billing disputes as needed for any material deviations from the normal billing patterns. The Analyst will be responsible for tracking any billing dispute through to issuance for credit by the carrier and escalate to management as required.

The Analyst will generate standard, monthly expense reports as well as adhoc reports as requested by management.

The Analyst will be responsible for opening carrier trouble tickets as needed for telecommunications circuits or services with assistance as need from technical team members. The Analyst will track repair status with the carrier to completion and generate monthly reports on trouble tickets.

The Analyst will be responsible for collecting and consolidating the team metrics for reporting to upper management.

The Analyst will be responsible for creating and tracking carrier new service or service cancellations. This will include validating proper billing and credits as necessary

The Analyst will be responsible for all phases of Wireless Device Administration including new device requests, device upgrades, plan/feature changes, cost allocation and reporting. The Analyst will be expected to develop familiarity with commonly deployed devices and basic functionality.

EXPERIENCE/SKILLS/EDUCATION:

Bachelors degree in business strongly preferred

Experience working with Telecommunications Industry - familiarity and understanding of the methods used by National and Local Carriers in their provisioning and billing processes

Detailed oriented, demonstrated experience with complex reconciliations

Experience with Calero / Veramark Telco Expense Management solution required

Proficiency with Excel, Word, PowerPoint and Tableau

WORK ENVIRONMENT:

This role does not require any travel.


Qualifications

Experience with Calero / Veramark Telco Expense Management solution

Excel, Word, PowerPoint and Tableau

Telecommunications Industry experience would be plus

Additional Information

For more information, Please contact

Jyoti

973.507.7568 

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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