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Telecom Service Delivery Analyst Jobs (NOW HIRING)

Telecom Analyst

Norcross, GA ยท On-site

$65K - $70K/yr

... services, mobile devices, voicemail, PBX and Cloud communication and eFax systems. The Telecom ... Analyst will also evaluate and resolve telecommunications circuit issues in an efficient and ...

TechnoGen leadership has experience guiding highly skilled and certified professionals delivering ... Ability to develop work and call flows Excellent customer service skills Work with multiple network ...

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Employee discounts on products & services What are we looking for? * Track record of leading and ...

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Employee discounts on products & services What are we looking for? * Track record of leading and ...

Showing results 41-60

Telecom Service Delivery Analyst information

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$10

$35

$56

How much do telecom service delivery analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecom service delivery analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What are popular job titles related to Telecom Service Delivery Analyst jobs?

For Telecom Service Delivery Analyst jobs, the most frequently searched job titles are:

Infographic showing various Telecom Service Delivery Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Telecom Analyst

Norcross, GA โ€ข On-site

$65K - $70K/yr

Full-time

Medical, Dental, PTO

Re-posted 11 hours ago


Job description

POSITION TITLE: Telecom Analyst 

POSITION SUMMARY:

Come work for an established healthcare provider that cares about its patients and employees. This is an important role in the Technology department. The Telecom Analyst’s responsibility is to develop, plan, and implement our telecommunications infrastructure. This includes configuring, installing, maintaining, supporting, and optimizing all telephone systems and services, mobile devices, voicemail, PBX and Cloud communication and eFax systems. The Telecom Analyst will also evaluate and resolve telecommunications circuit issues in an efficient and accurate manner, and support user needs.


ESSENTIAL JOB FUNCTIONS:

·       Procure, setup, troubleshoot and maintain corporate iPhones

·       Design and support telecommunications infrastructure and its associated software, including PBXs, voice mail, call management systems, and interactive voice response

·       Integrate these systems with enterprise LANs, WANs, wireless LANs, and Internet-based services and protocols

·       Monitor and identify capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems

·       Generate telecommunications usage and network traffic reports

·       Configure, test, monitor, maintain, and troubleshoot end user telecommunications, telephony, and voice/data software products

·       Perform analysis, diagnosis, and resolution of telecommunications problems for end users; recommend and implement reparative remedies

·       Conduct frame relay, ISDN, and [...] switch maintenance

·       Modify and/or rearrange telecommunications systems to accommodate additional services or changes

·       Assist with Inspection, testing, and maintenance of telephone lines, circuits, trunks, and associated wiring and cabling

·       Liaise with equipment vendors during installations, acquisition negotiations, and hardware performance issues

·       Assist with the installation and troubleshooting of telecom systems

ESSENTIAL SKILLS AND EXPERIENCE: Avaya suite (Communication Manager 5.2.1 or higher, IP Office 500 V2, Ring Central, Avaya Cloud Office, Contact Center (Ring Central RingCx and RingEx); Apple iPhones, MDM platforms (JAMF)


EDUCATION REQUIREMENTS: Bachelor’s Degree in Information Technology


Once established in the role, this can be a hybrid role, 3 days per week in the office, 2 days remote.

Company Description

Excellent client of ours with a successful business, and career growth opportunities.