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Telecom Revenue Assurance Jobs (NOW HIRING)

ServiceNow

Solution Architect

Atlanta, GA · On-site +1

$60.50 - $79.75/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Chicago, IL · On-site +1

$65 - $85.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Chicago, IL · On-site +1

$65 - $85.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Orlando, FL · On-site +1

$58.75 - $77.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio -- we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Addison, TX · On-site +1

$61 - $80.25/hr

You do not need prior experience with ServiceNow's telecom product portfolio -- we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Orlando, FL · On-site +1

$58.75 - $77.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Chicago, IL · On-site +1

$65 - $85.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Chicago, IL · On-site +1

$65 - $85.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Atlanta, GA · On-site +1

$60.50 - $79.75/hr

You do not need prior experience with ServiceNow's telecom product portfolio -- we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

ServiceNow

Solution Architect

Chicago, IL · On-site +1

$65 - $85.50/hr

You do not need prior experience with ServiceNow's telecom product portfolio -- we will invest in ... lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and ...

Amazon

Quality Assurance Engineer, Leo

Redmond, WA · On-site

The systems you test directly influence revenue-critical data and reporting. This is a precision ... the customer lifecycle for telecom services; for example identity and account management ...

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Showing results 1-20

All JobsTelecom Revenue Assurance Jobs

Telecom Revenue Assurance information

See salary details

$35.5K

$76.2K

$84K

How much do telecom revenue assurance jobs pay per year?

As of Jun 10, 2026, the average yearly pay for telecom revenue assurance in the United States is $76,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecom Revenue Assurance position, and why are they important?

To thrive as a Telecom Revenue Assurance professional, you need strong analytical and problem-solving abilities, a solid grasp of telecom business processes, and a degree in finance, accounting, or a related field. Familiarity with revenue assurance tools, fraud management systems, and data analysis platforms such as SQL and Excel is typically required, along with relevant certifications like Certified Revenue Assurance Professional (CRAP). Exceptional attention to detail, communication skills, and the ability to work cross-functionally make a candidate stand out. These competencies are vital for identifying revenue leakages, ensuring accurate billing, and driving financial integrity within a telecom organization.

What are some common challenges faced by Telecom Revenue Assurance professionals?

Telecom Revenue Assurance professionals frequently encounter challenges such as identifying complex revenue leakages, adapting to rapidly changing technologies, and managing data across multiple systems and platforms. They often need to coordinate with various teams, including IT, finance, and network operations, to resolve discrepancies and implement process improvements. Keeping up with evolving regulatory requirements and integrating new services or billing models can also add complexity to the role. Despite these challenges, the position offers a dynamic environment and the opportunity to play a critical role in maximizing a company's profitability and operational efficiency.

What is a Telecom Revenue Assurance job?

A Telecom Revenue Assurance job focuses on identifying, preventing, and correcting revenue leakages in a telecom company's operations. Professionals in this role analyze billing systems, usage data, and financial reports to ensure that all services provided are accurately billed and collected. They work closely with finance, IT, and operations teams to improve processes, reduce fraud, and maximize profitability. Strong analytical skills, knowledge of telecom billing systems, and attention to detail are essential for success in this role.

What are the most commonly searched types of Telecom Revenue Assurance jobs? The most popular types of Telecom Revenue Assurance jobs are:
What states have the most Telecom Revenue Assurance jobs? States with the most job openings for Telecom Revenue Assurance jobs include:
What job categories do people searching Telecom Revenue Assurance jobs look for? The top searched job categories for Telecom Revenue Assurance jobs are:
Telecom Revenue Assurance jobs near you
Infographic showing various Telecom Revenue Assurance job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $76,238 per year, or $36.7 per hour.
Solution Architect

Solution Architect

ServiceNow

Atlanta, GA • On-site, Remote

$60.50 - $79.75/hr

Full-time

Posted 20 days ago

Job description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About the Role
ServiceNow is seeking a CRM Architect Director with deep telecommunications industry expertise to join our Customer & Industry Workflows Expert Services team. This role is designed for a seasoned CRM architect who brings both the technical depth to lead complex ServiceNow implementations and the industry fluency to speak credibly about telco-specific business challenges, operational models, and transformation priorities.
You do not need prior experience with ServiceNow's telecom product portfolio - we will invest in building that expertise. What matters is that you bring a genuine understanding of how telecommunications companies operate: from network and service management to customer lifecycle, revenue assurance, and the operational complexity unique to carriers, CSPs, and infrastructure providers. This industry knowledge, paired with your CRM architecture skills, will enable you to drive exceptional outcomes for some of the world's most complex telco customers.
What You Will Do
  • Lead ServiceNow CRM implementations for telecommunications customers, applying industry knowledge to accelerate adoption and drive measurable business outcomes
  • Translate telco-specific business challenges - such as customer churn, order fallout, service assurance, and B2B/B2C complexity - into effective CRM solution designs
  • Serve as a trusted advisor to telco customers, connecting their operational priorities to ServiceNow platform capabilities
  • Demonstrate empathy for the customer and genuine passion in helping them succeed in a highly competitive industry
  • Engage and collaborate with ServiceNow R&D teams on escalated technical issues, including telco-specific product gaps and enhancements
  • Provide thought leadership to telco sponsors and stakeholders in solving business process and technology problems
  • Review customer architecture, design processes, and system integrations, with sensitivity to legacy telco environments and OSS/BSS landscapes
  • Configure solution environments to address customer requirements and business issues
  • Contribute to pre-sales campaigns by sharing telco-specific implementation strategies and best practices
  • Mentor field resources on telco industry context and delivery best practices for CRM applications in telecommunications
  • Collaborate with Product Management to surface telco customer needs and inform the ServiceNow product roadmap
  • Share industry insights and lessons learned with internal teams and the broader ServiceNow community

Qualifications
Our ideal candidate:
  • 10+ years of experience in customer-facing implementation and delivery roles such as Solution Architect, Technical Consultant, or developer - ideally in professional services or consulting
  • 10+ years in the CRM technology industry
  • Significant experience working with or within telecommunications companies - including carriers, CSPs, cable/broadband providers, or telco infrastructure firms
  • Deep understanding of telco business models, customer lifecycle management, and operational challenges (e.g., churn, order management, B2B/enterprise sales, network-driven service delivery)
  • Familiarity with OSS/BSS architecture and how CRM systems interact with broader telco technology stacks
  • Comfort learning new technology platforms quickly - prior ServiceNow experience helpful but not required
  • Ideally ServiceNow CSA and CSM certified, or willingness to certify upon hire
  • Ability to perform deep architectural advisory work
  • Excellent verbal and written communication skills, including ability to present to executives, chair workshops, and facilitate complex stakeholder sessions
  • Highly data-driven with commitment to driving customer engagement toward business outcomes and value realization
  • Fanatical about customer success and tenacious at driving long-term customer value
  • Must be able to travel up to 25% annually, when applicable

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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About ServiceNow

Sourced by ZipRecruiter

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2004

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