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Telecom Provisioning Specialist Jobs (NOW HIRING)

Ritter Communications

Network Support Specialist

Little Rock, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fiber, telecom, video, and data center services. The company has grown rapidly over the years ... Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature ...

Ritter Communications

Network Support Specialist

Millington, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fiber, telecom, video, and data center services. The company has grown rapidly over the years ... Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature ...

Ritter Communications

Network Support Specialist

Jonesboro, AR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fiber, telecom, video, and data center services. The company has grown rapidly over the years ... Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature ...

Randstad Digital

IT Support Specialist

Ferndale, MI · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Solid background in end-user hardware provisioning, deployment, and problem resolution. Exceptional ... This includes, but is not limited to, Windows, Apple Mac, WAN, LAN, telecom, IT Service Desk ...

New

Fathom Mfg

Lead Tech Support Specialist

Hartland, WI · On-site

$80K - $100K/yr

Support user provisioning, access management, and device lifecycle activities in alignment with ... Coordinate with managed service providers, hardware vendors, telecom providers, and hardware ...

ALLO Fiber

Customer Onboarding Specialist

Mission, KS

  • Medical

  • Dental

  • Vision

  • Retirement

... telecom space. Knowledge and experience are essential, but character is just as important. When we ... Collaborate closely with internal provisioning and installation teams, as well as third-party ...

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Telecom Provisioning Specialist information

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How much do telecom provisioning specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for telecom provisioning specialist in the United States is $31.09, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $37.98 per hour, depending on experience, location, and employer.

What does a telecom provisioning specialist do?

A Telecom Provisioning Specialist is responsible for coordinating and managing the setup, configuration, and activation of telecommunications services for customers or within an organization. This includes processing service orders, working with vendors and internal teams, and ensuring that all technical requirements are met for new or modified telecom services. They play a crucial role in ensuring that telephone, internet, and data services are delivered accurately and on time, often troubleshooting issues that arise during the provisioning process.

What are the main challenges a telecom provisioning specialist faces when coordinating service activations with multiple vendors?

Telecom Provisioning Specialists often encounter challenges such as managing tight deadlines, navigating differing processes and requirements among vendors, and ensuring clear communication between internal teams and external partners. They must be detail-oriented to track multiple orders simultaneously and quickly resolve discrepancies or delays. Building strong relationships and maintaining organized documentation are key to successfully coordinating these complex, multi-party activations.

What are the key skills and qualifications needed to thrive as a telecom provisioning specialist, and why are they important?

To excel as a Telecom Provisioning Specialist, you need a solid understanding of telecommunications infrastructure, provisioning processes, and typically a background in information technology or telecommunications. Familiarity with provisioning software, order management systems, and network configuration tools, as well as relevant certifications like CompTIA Network+, is often required. Strong organizational skills, attention to detail, and effective communication are vital for coordinating installations and resolving issues with vendors and clients. These skills ensure accurate, timely service delivery and minimize disruptions in critical network operations.

What is the difference between Telecom Provisioning Specialist vs Network Technician?

AspectTelecom Provisioning SpecialistNetwork Technician
CredentialsCertifications like CCNA, CompTIA Network+ often preferredCertifications such as CCNA, CompTIA Network+ typically required
Work EnvironmentOffice-based, customer sites, or remote supportFieldwork, on-site troubleshooting, and installation
Employer & Industry UsageTelecom providers, ISPs, large corporationsTelecom companies, network service providers, IT firms

The Telecom Provisioning Specialist focuses on setting up and activating telecom services, often working in an office or remotely. In contrast, the Network Technician handles on-site network installation and troubleshooting. Both roles require similar certifications and industry experience, but their daily tasks and work environments differ.

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What job categories do people searching Telecom Provisioning Specialist jobs look for?

The top searched job categories for Telecom Provisioning Specialist jobs are:

Telecom Provisioning Specialist jobs near you
Infographic showing various Telecom Provisioning Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $64,671 per year, or $31.1 per hour.

Network Support Specialist

Ritter Communications

Little Rock, AR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

We are looking for an experienced Network Support Specialist to join our team.

General Summary:

The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter’s Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment.

Essential Job Functions: 

  • Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature changes, CPE activation, and/or fulfilling other service delivery requests;
  • Interdepartmental coordination of complex order assignment and fulfillment;
  • Responsible for fulfilling orders requiring new assignment, facility changes and completions;
  • Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records;
  • Manages directory number portability requests;
  • Troubleshoot and test customer service delivery;
  • Activates voice, video and data services across copper, fiber and Ethernet platforms;
  • Troubleshoots virtualization services;
  • Participates in a team environment; providing valuable input and suggestions;
  • Interacts with Engineering, Field Operations, NOC, and end-customers;
  • Performs all other related duties as assigned.

Knowledge, Skills, and Abilities: 

  • Strong customer service focus;
  • Foundational knowledge and understanding of routers and networks;
  • Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, Wi-Fi, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN;
  • Demonstrated understanding of the OSI model;
  • Demonstrated understanding of VOIP;
  • Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
  • Skill in commonly used software such as Visio, Excel, Word, and Power Point;
  • Ability to function and work well individually and in a team environment;
  • Skill in oral and written communication;
  • Skill in reading and interpreting technical documents and information;
  • Skill in maintaining a high level of customer focus.

Education and Experience: 

Relevant technical field experience or Bachelor’s Degree in Computer Science, Networking, or a similar field required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

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