Telecom Program Manager Jobs in Phoenix, AZ (NOW HIRING)

The Senior Project Manager provides leadership and manages the operational and financial aspects of multiple projects to achieve program objectives. This position manages a cross-functional team that is responsible for completing program deliverables on time, within budget, and with quality results. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Accountable for the ongoing management of multiple programs/projects with large and/or complex scope and deliverables. These programs/projects typically impact multiple processes, systems, products and/or functions.
• Works closely with customer(s) to understand strategic and business intent and ensures cross functional team understands this and how the project will address the business need.
• Partner with customer(s) and the Director to develop project scope of work documents and project plans.
• Identify key internal/external resources necessary for project completion and develop overall strategy for the execution of high value projects/program.
• Define project/program scope and objectives, guide activities of a project/program team including delegating tasks to team members, identifying resources, and establishing master timeline for deliverables.
• Identify the technical approach to be used on a given project and manages the system development process with the team members and Project Managers as required.
• Lead and manage the activities of project team to ensure project progresses on schedule and within prescribed budget.
• Manage and communicate a clear vision of the project's objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
• Responsible for recruitment, training/development, and the performance management of the team.
• Manage the financial aspects of the project: budgeting, estimate to actual variance, etc.
• Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external customers to reassess and amend the scope of work requirement, budget, and timeline.
• Develop detailed work plans, schedules, estimates, resource plans, and status reports.
• Focus project resources to deliver high quality work, while driving to committed dates, and managing risk.
• Conduct project/program meetings and is responsible for project/program tracking and analysis.
• Provide technical and analytical guidance to project team.
• Recommend and take action to direct the analysis and solutions of major problems.
• Ensure adherences to quality standards and reviews project/program deliverables.
• Track and report project progress on a weekly basis.
• Other duties as assigned.

Education and/or Experience:

• 10+ years of industry related experience required.
• 7+ years' project management experience within the cable TV or related industry.
• Bachelor's degree required. A combination of education and relevant experience may be substituted for degree.
• Experience with a major MSO or Telecom provider preferred.
• Hands on experience managing multiple projects simultaneously.
• Clearly demonstrated ability to conceive, analyze, manage, and implement small to large scale projects.
• Working knowledge of relevant, project related software.
• Strong analytical and problem-solving skills required.
• Intermediate to Expert ability with Windows operating systems.
• Expert level ability with Microsoft office applications - Excel, Word, PowerPoint.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, verbal, and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area.
• Ability to sit for extended periods of time.
• Ability to effectively communicate with employees, management, peers, et al.

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Depending upon scope of project(s) assigned, travel between 25 - 100% may be required.
• The work environment is that of an office position with minimal to high noise levels or may be remote based.
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.