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Telecom Program Manager Jobs in Bound Brook, NJ (NOW HIRING)

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Telecom Program Manager information

See Bound Brook, NJ salary details

$41K

$114.5K

$167.3K

How much do telecom program manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for telecom program manager in Bound Brook, NJ is $114,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $141,200.00 per year, depending on experience, location, and employer.

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What job categories do people searching Telecom Program Manager jobs in Bound Brook, NJ look for?

The top searched job categories for Telecom Program Manager jobs in Bound Brook, NJ are:

What cities near Bound Brook, NJ are hiring for Telecom Program Manager jobs?

Cities near Bound Brook, NJ with the most Telecom Program Manager job openings:

Telecom Program Manager jobs near you
Infographic showing various Telecom Program Manager job openings in Bound Brook, NJ as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 73% In-person, 16% Hybrid, and 11% Remote job distribution, with an average salary of $114,494 per year, or $55 per hour.

Manager, Unified Communications

Next Step Systems

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Key responsibilities

  • Oversee the administration, configuration, and optimization of Microsoft Teams, Microsoft 365 email, and Microsoft OneDrive.

  • Manage a team of engineers and administrators, providing mentorship, assigning tasks, and ensuring deliverables meet standards and timelines.

  • Lead the planning, execution, and support of telephony migrations from legacy platforms to Microsoft Teams Calling, ensuring minimal disruption.

Job description

Manager, Unified Communications, New York, NY
We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization's unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensure seamless communication services across the enterprise. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern cloud-based platforms. The Manager, Unified Communications, will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and deliver a superior user experience for all communication and collaboration tools. Candidates must have Cloud Networking experience. This position is 100% Remote but can transition to hybrid or fully onsite in the future, so candidates must be local New York,NY.
Manager, Unified Communications Responsibilities:
- Oversee the administration, configuration, and optimization of Microsoft Teams for chat, video conferencing, and telephony (including PSTN integration).
- Manage Microsoft 365 email administration, including email security, compliance, and reliability.
Administer Microsoft OneDrive, including storage policies, sharing permissions, and data governance.
- Maintain Cisco Unified Communications Manager (CUCM) environment during transition to Microsoft Teams Calling.
- Work as part of a cross-functional team to migrate collaboration and telecom solutions across the firm from legacy on-premise solutions to modern cloud-environments.
- Lead the planning and execution of telephony migrations from legacy platforms (e.g., Cisco CUCM) to Microsoft Teams Calling.
- Ensure minimal disruption during migrations, including testing, user training, and post-migration support.
- Manage a team of engineers and administrators, providing mentorship, performance evaluations, and career development opportunities.
- Assign tasks, monitor progress, and ensure team deliverables meet organizational standards and timelines.
- Design and implement advanced call routing features such as hunt groups, auto-attendants, and call queues within Microsoft Teams.
- Troubleshoot and resolve complex telephony and communication issues.
- Develop and execute a unified communications roadmap aligned with business goals.
- Evaluate emerging technologies and recommend improvements to enhance productivity and collaboration.
- Monitor system performance, uptime, and security for all unified communications platforms.
- Establish and maintain policies, procedures, and documentation for system administration and user support.
- Ensure compliance with organizational security standards and industry regulations (e.g., GDPR, ISO 27001).
- Partner with IT leadership, business units, and vendors to align communication tools with organizational needs.
- Serve as the escalation point for complex technical issues and user concerns.
- Oversee end-user training programs for Microsoft Teams, OneDrive, and other collaboration and communications tools to maximize adoption and proficiency.
- Coordinate with helpdesk teams to resolve escalated support tickets.
Manager, Unified Communications Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Minimum of 7 years of experience in IT, with at least 3-5 years focused on unified communications and collaboration technologies.
- Strong knowledge of Cisco CUCM configuration, troubleshooting, and maintenance.
- Proven experience managing Microsoft Teams for chat, conferencing, and enterprise voice/calling.
- Hands-on experience with Microsoft 365 Mail administration and Microsoft OneDrive management.
- Demonstrated success in migrating telephony platforms (e.g., Cisco CUCM) to cloud-based solutions such as Microsoft Teams Calling.
- Experience with Cisco Unified Communications Manager (CUCM) or similar telephony solution, including call routing, hunt groups, and system maintenance.
- 3+ years of experience managing a team of technical professionals (engineers/administrators).
- Experience with additional collaboration tools (e.g., Zoom, Slack) for comparative knowledge.
- Knowledge of cloud telephony providers (e.g., Direct Routing, Operator Connect) for Microsoft Teams.
- Familiarity with PowerShell scripting for Microsoft 365 automation.
- Understanding of cybersecurity best practices for unified communications systems.
- Vendor management experience with Microsoft, Cisco, or telephony service providers
- Expertise in Microsoft 365 administration, including Exchange Online, Teams, OneDrive, SharePoint, and Entra.
- Proficiency with MS Teams calling, including voice policies, dial plans, and integration with PSTN/SBCs.
- Familiarity with network protocols (e.g., SIP, VoIP, QoS) and telephony infrastructure.
- Experience with call center technologies and reporting tools is a plus.
- Exceptional leadership and team management abilities.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Project management experience, with a track record of delivering initiatives on time and within budget.
- Relevant certifications preferred (e.g., Microsoft 365 Certified: Teams Administrator, Cisco CCNP Collaboration, ITIL).
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: New York NY Jobs, Manager, Unified Communications, Cisco Unified Communications Manager, CUCM, Zoom, Slack, PowerShell, Microsoft Teams, Microsoft 365, Exchange, OneDrive, SharePoint, Entra, SIP, VoIP, QoS, Networking, Work From Home, Remote, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting
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We help companies that are looking to hire Managers, Unified Communications for jobs in New York, New York and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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