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Telecom Operations Manager Jobs in Chicago, IL (NOW HIRING)

Area Manager

Frankfort, IL · On-site

$95K - $130K/yr

Proven experience in operations management within the fiber, telecom, or utility industries is required, with 3-5 years typically cited. * Technical knowledge: Strong understanding of fiber optic ...

Infrastructure Management: Monitor, maintain, and optimize physical facilities-including generators ... Escort technical operations personnel to monitor uncleared visitors, contractors, or non-badged ...

Infrastructure Management: Monitor, maintain, and optimize physical facilities-including generators ... Escort technical operations personnel to monitor uncleared visitors, contractors, or non-badged ...

Infrastructure Management: Monitor, maintain, and optimize physical facilities-including generators ... Escort technical operations personnel to monitor uncleared visitors, contractors, or non-badged ...

Showing results 41-60

Telecom Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do telecom operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for telecom operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Chicago, IL?

For Telecom Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Telecom Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Telecom Operations Manager jobs?

Cities near Chicago, IL with the most Telecom Operations Manager job openings:

Infographic showing various Telecom Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

$96K - $130K/yr

Full-time

Retirement, PTO

Posted 18 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services


Job description

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REQ#: RQ226937Public Trust: MBI (T2) Requisition Type: Pipeline Your Impact

Own your opportunity to be on the frontlines of health innovation. Deliver for Americas health agency missions and enhance lives for hundreds of millions every day.

Job Description

Join GDITs 24/7 Network Engineering team to support the Department of Veterans Affairs (VA) through the NEDIIS program. As a Network Engineer, you will be part of a team modernizing SDWAN and enterprise networking across a large, distributed VA environment. These roles support VA OIT in delivering secure, resilient, and scalable network services that power the VA mission nationwide.

In this role, you will contribute directly to modernization efforts that enhance the VAs ability to deliver care and benefits to millions of Veterans. This includes supporting nextgeneration initiatives such as building highperformance network fabrics for AI and dataintensive workloads using northsouth and eastwest segmentation; deploying EVPN/VXLAN overlays to increase scale, segmentation, and agility across data centers and campus networks; advancing IPv6first designs to ensure longterm readiness; and integrating LEO satellite connectivity to bolster continuity of operations, provide emergency failover, and extend reliable services to remote clinics.

You will play a handson role in WAN modernization, carrier coordination, circuit activation, standards enforcement, and operational upgrades that keep the VAs nationwide infrastructure resilient and efficient around the clock.

This role will require you to obtain and maintain Public Trust Suitability and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

Visa sponsorship will not be provided for this position.

HOW YOU WILL MAKE AN IMPACT

Track circuit orders with major EIS CCS carriers, gathering hardware and configuration requirements for circuit demarks.
Maintain network architecture standards and enterprise application admission control in coordination with field, data center, and cloud engineering teams.
Support IPS hardware operations and troubleshooting.
Perform inside wiring modifications, Test and TurnUp activities, and router architecture/IOS configuration changes for new or upgraded circuits.
Assist in validating new configuration changes before deployment.
Analyze application behavior in test environments to assess IP stack efficiency across WAN conditions.
Support CNE engineering initiatives and assist in maintaining VA enterprise WAN standards and engineering principles.
Provide tactical and strategic input on network capacity planning, engineering, management, and related projects.
Provide maintenance support for Cisco VoIP and Cisco video conferencing systems.

WHAT YOULL NEED TO SUCCEED

Bachelors degree or 4+ years of applicable experience in lieu of a degree.
3+ years of experience in network engineering, telecom operations, or modernization efforts.
Strong background in LAN/WAN, SDWAN, routing, VoIP/SIP, firewalls, VPNs, or cloud networking.
Familiarity with monitoring or observability tools.
Understanding of federal cybersecurity principles (NIST, Zero Trust, TIC, STIGs).
Ability to support escalations in a 247 environment as needed.
Strong communication, leadership, and stakeholder engagement skills.

DESIRED (NOT REQUIRED)

CCNA, CCNP, CCIE
Enterprise SDWAN certification
Network+

Security & Location
Must be able to obtain a Public Trust clearance.
Hybrid role based in Martinsburg, WV, Chicago Il (Hines VA), or Washington DC.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Salary and Benefit Information

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US