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Telecom Operations Analyst Jobs (NOW HIRING)

Infosys

CMT / SP - Telecom

Passaic, NJ

Strong background in Telecom operations (NOC / Core / ITSM) * Experience with ServiceNow (ITSM ... Has at least 3 years' experience managing operations or analyzing and implementing process ...

Infosys

CMT / SP - Telecom

Passaic, NJ · On-site

Strong background in Telecom operations (NOC / Core / ITSM) * Experience with ServiceNow (ITSM ... Has at least 3 years' experience managing operations or analyzing and implementing process ...

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

Relying on limited experience and knowledge, the Sr. Telecom Analyst is responsible for ... Monitor, repair, install and maintain operation of telecommunications systems and troubleshoots ...

Experis

Lead Telecom AI Solutions Architect

Denver, CO · On-site

As a Lead Telecom AI Solutions Architect, you will be part of the technical leadership supporting ... analysis, incident enrichment, ticket automation, and closed-loop remediation. * Drive operational ...

1 point system

Telecom Specialist Engineer

Albany, NY · On-site

$55/hr

Create and obtain approval for special projects, engineering design, analysis and investigations ... Apply the principles of system engineering at the conception, design, and operation phases of ...

Redolent, Inc.

US_West | Platform Engineer - DevOps_L2

NJ · On-site

$54 - $74/hr

... telecom operations and enhance service delivery. Key Responsibilities: • 1. Lead the ... telecom systems and tools • 7. Excellent problem-solving and analytical skills • 8. Strong ...

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Telecom Operations Analyst information

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How much do telecom operations analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecom operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What is a telecom operations analyst?

Telecom Operations Analysts are professionals who manage, monitor, and optimize telecommunications systems within an organization. They analyze network performance, troubleshoot issues, and ensure that communication services such as voice, data, and video are running efficiently. These analysts often work with vendors, handle billing or cost analysis, and provide recommendations to improve telecom infrastructure. Their role is crucial for maintaining uninterrupted and cost-effective communication services.

What are the main challenges a telecom operations analyst faces when managing network performance and service reliability?

Telecom Operations Analysts often encounter challenges in proactively identifying and resolving network issues to maintain optimal performance and service reliability. They must analyze large volumes of network data, coordinate with cross-functional teams, and respond quickly to outages or service disruptions. Balancing the need for immediate problem-solving with ongoing process improvements can be demanding, but it's also a key part of the role’s dynamic environment. Strong communication and analytical skills help analysts effectively collaborate with engineers, vendors, and support teams to ensure seamless network operations.

What are the key skills and qualifications needed to thrive as a telecom operations analyst, and why are they important?

To thrive as a Telecom Operations Analyst, you need a solid understanding of telecommunications networks, data analysis, and problem-solving, typically backed by a degree in computer science, information technology, or a related field. Familiarity with network management tools, telecom billing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is often required. Strong analytical thinking, attention to detail, and effective communication skills help you interpret data and collaborate with cross-functional teams. These skills are essential for optimizing telecom operations, minimizing downtime, and ensuring efficient service delivery.

What is the difference between Telecom Operations Analyst vs Network Analyst?

AspectTelecom Operations AnalystNetwork Analyst
Required CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Bachelor's in Computer Science, Networking, or related; certifications like CCNA or CompTIA Network+
Work EnvironmentTelecom service providers, corporate telecom departments, network operations centersIT departments, network service providers, data centers
Employer & Industry UsageTelecom companies, large corporations managing telecom infrastructureIT firms, telecom companies, enterprise networks
Common Search & ComparisonYesYes

While both roles involve network and communication systems, Telecom Operations Analysts focus on managing telecom services, billing, and network performance specific to telecommunications providers. Network Analysts primarily handle network infrastructure, troubleshooting, and performance optimization across various IT environments. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.

Is a telecom operations analyst entry level?

A telecom operations analyst role can be entry level or require some experience, depending on the employer. Entry-level positions typically require basic knowledge of telecommunications systems, data analysis, and relevant tools like Excel or network monitoring software. More advanced roles may require prior experience or certifications such as Cisco or CompTIA certifications.

What cities are hiring for Telecom Operations Analyst jobs?

Cities with the most Telecom Operations Analyst job openings:

What states have the most Telecom Operations Analyst jobs?

States with the most job openings for Telecom Operations Analyst jobs include:

What are popular job titles related to Telecom Operations Analyst jobs?

For Telecom Operations Analyst jobs, the most frequently searched job titles are:

Infographic showing various Telecom Operations Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Business Operations Analyst

Stafford, VA • On-site

The Prospective Group (TPG)
IT Services • 51 - 200 employees
Learn more about The Prospective Group (TPG)external

$55K - $65K/yr

Full-time

Posted 17 days ago

Job description

Clearance: Requires an active DOD Security Clearance
The Prospective Group (TPG) is seeking Business Operations Analyst to provide Business Operations Support Services and Technical Assistance to assist DCSA in the execution of the agency’s mission. The various DCSA IS divisions are responsible for guidance and implementation of business operations support services across DCSA Industrial Security. The business operations support services functions are decentralized; therefore, each of the directorate’s multiple divisions and the operating offices under these divisions have slightly different needs.
Position Responsibilities:
  • Support shall be provided to Senior Industrial Security Leadership.
  • Provide investigative management and program support to assist in ensuring timely initiation, tracking, and completion of all investigative duties, to include but not limited to, analytical and portfolio support, thereby reducing the investigative burden on field managers.
  • Track and send notifications for quarterly and annual training.
  • Maintain/update the Org chart.
  • As necessary assist with updating the internal SharePoint site.
  • Maintain/update distro lists for outlook.
  • Prepare and send out communications.
  • Coordinate Training Events.
  • Track Directorate quarterly metrics.
  • Pull/track action metrics for IS Assistant Director and Deputy Directors’ visibility.
  • Assist with consolidating routine recontact letter data, sorting, and distributing to Deputy Directors and Division Chiefs.
  • Coordinate miscellaneous support services requirements such as repair of office equipment, technical support, and custodial services, with the appropriate Directorate Staff.
  • Assist in preparing budget reports, with input from IS Assistant Director, Deputy Directors, Division Chiefs and their staff, regarding quarterly and annual budget projections pertaining to office supplies, training and equipment.
  • Troubleshoot minor issues with DCSA network and telecom system.
  • Coordinate with appropriate support staff securing mission essential resources including services and equipment which may be necessary for efficient and uninterrupted operations.
  • Prepare documentation, plans and assists with Safety Inspections and Self Inspections for assigned DCSA locations, when required.
Requirements:
  • Bachelor’s degree (at a minimum) and 3 years of relevant senior business operations and management support experience relating to the requirements. (Substitution of a bachelor’s degree is allowable if the personnel have ten years of related work experience in addition to the three years of experience required for this category. For the substitution to be allowable, a total of 13 years of experience would be required to meet the minimum requirements for this category.)
  • Experience with tracking tasks through the Correspondence and Task Management System (CATMS) or other similar systems.
Position Pay Range
$55,000 - $65,000 USD
The Prospective Group (TPG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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