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Telecom Operations Analyst Jobs (NOW HIRING)

Jobs for Humanity

Telecom Expense Analyst

Atlanta, GA · On-site

We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great ...

PruittHealth

Telecom Analyst

Norcross, GA

... continued, uninterrupted operation of telecom systems 5. Generate telecommunications usage and network traffic reports 6. Configure, test, maintain, monitor, and troubleshoot end user ...

PruittHealth

Telecom Analyst

Norcross, GA · On-site

The Telecom Analysts responsibility is to plan, develop, and implement the PruittHealth ... operation of telecom system 5. Generate telecommunications usage and network traffic report 6. ...

PruittHealth

Telecom Analyst

Norcross, GA

... continued, uninterrupted operation of telecom systems 5. Generate telecommunications usage and network traffic reports 6. Configure, test, maintain, monitor, and troubleshoot end user ...

IQUASAR LLC

Business Operations Analyst

Stafford, VA · On-site

$65K/yr

Business Operations Analyst * Location: Stafford,VA * Position Type : Live position ... Troubleshoot minor issues with DCSA network and telecom system. * Coordinate with appropriate ...

iQuasar LLC

Business Operations Analyst

Stafford, VA · On-site

$65K/yr

Business Operations Analyst * Location: Stafford,VA * Position Type : Live position ... Troubleshoot minor issues with DCSA network and telecom system. * Coordinate with appropriate ...

IQUASAR LLC

Business Operations Analyst

Stafford, VA · On-site

$65K/yr

Business Operations Analyst * Location: Stafford,VA * Position Type : Live position ... Troubleshoot minor issues with DCSA network and telecom system. * Coordinate with appropriate ...

IQUASAR LLC

Business Operations Analyst

Stafford, VA · On-site

$65K/yr

Business Operations Analyst * Location: Stafford,VA * Position Type : Live position ... Troubleshoot minor issues with DCSA network and telecom system. * Coordinate with appropriate ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

What You Will Do * Telecom Platform Engineering & Support (25%) - Lead the engineering ... operational support teams. Support major incident response and root cause analysis activities.

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Telecom Operations Analyst information

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How much do telecom operations analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecom operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What is a telecom operations analyst?

Telecom Operations Analysts are professionals who manage, monitor, and optimize telecommunications systems within an organization. They analyze network performance, troubleshoot issues, and ensure that communication services such as voice, data, and video are running efficiently. These analysts often work with vendors, handle billing or cost analysis, and provide recommendations to improve telecom infrastructure. Their role is crucial for maintaining uninterrupted and cost-effective communication services.

What are the main challenges a telecom operations analyst faces when managing network performance and service reliability?

Telecom Operations Analysts often encounter challenges in proactively identifying and resolving network issues to maintain optimal performance and service reliability. They must analyze large volumes of network data, coordinate with cross-functional teams, and respond quickly to outages or service disruptions. Balancing the need for immediate problem-solving with ongoing process improvements can be demanding, but it's also a key part of the role’s dynamic environment. Strong communication and analytical skills help analysts effectively collaborate with engineers, vendors, and support teams to ensure seamless network operations.

What are the key skills and qualifications needed to thrive as a telecom operations analyst, and why are they important?

To thrive as a Telecom Operations Analyst, you need a solid understanding of telecommunications networks, data analysis, and problem-solving, typically backed by a degree in computer science, information technology, or a related field. Familiarity with network management tools, telecom billing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is often required. Strong analytical thinking, attention to detail, and effective communication skills help you interpret data and collaborate with cross-functional teams. These skills are essential for optimizing telecom operations, minimizing downtime, and ensuring efficient service delivery.

What is the difference between Telecom Operations Analyst vs Network Analyst?

AspectTelecom Operations AnalystNetwork Analyst
Required CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Bachelor's in Computer Science, Networking, or related; certifications like CCNA or CompTIA Network+
Work EnvironmentTelecom service providers, corporate telecom departments, network operations centersIT departments, network service providers, data centers
Employer & Industry UsageTelecom companies, large corporations managing telecom infrastructureIT firms, telecom companies, enterprise networks
Common Search & ComparisonYesYes

While both roles involve network and communication systems, Telecom Operations Analysts focus on managing telecom services, billing, and network performance specific to telecommunications providers. Network Analysts primarily handle network infrastructure, troubleshooting, and performance optimization across various IT environments. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.

Is a telecom operations analyst entry level?

A telecom operations analyst role can be entry level or require some experience, depending on the employer. Entry-level positions typically require basic knowledge of telecommunications systems, data analysis, and relevant tools like Excel or network monitoring software. More advanced roles may require prior experience or certifications such as Cisco or CompTIA certifications.

What cities are hiring for Telecom Operations Analyst jobs?

Cities with the most Telecom Operations Analyst job openings:

What states have the most Telecom Operations Analyst jobs?

States with the most job openings for Telecom Operations Analyst jobs include:

What are popular job titles related to Telecom Operations Analyst jobs?

For Telecom Operations Analyst jobs, the most frequently searched job titles are:

Infographic showing various Telecom Operations Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Telecom Expense Analyst

Atlanta, GA • On-site

Jobs for Humanity
Non-Profits • 11 - 50 employees
Learn more about Jobs for Humanityexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Description

We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.

This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.

The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.

Key Responsibilities

Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.

Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.

Utilize tools including Microsoft Excel, Microsoft Access, to analyze large datasets and support audit processes.

Assist with client and vendor communications, including responding to inquiries and supporting issue resolution

Required Skills & Competencies

Strong analytical and problem-solving skills with high attention to detail

Proficiency in Microsoft Office Suite, particularly Excel

Ability to analyze and interpret large datasets effectively

Strong written and verbal communication skills

Effective time management and organizational skills

Ability to work both independently and collaboratively in a team environment

Comfortable operating in a structured, process-driven, and client-focused environment

Comprehensive Benefits (not limited to):

Medical, dental, and vision insurance

Flexible spending accounts (FSA)

Company-paid life and disability insurance

401(k) retirement plan

Employee ownership through our ESOP

Paid time off (PTO)

Eligibility for incentive compensation program

Additional Information

All your information will be kept confidential according to EEO guidelines.

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