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Telecom Office Assistant Jobs (NOW HIRING)

Mesa Accosiates

Telecom Engineer I

Chattanooga, TN · On-site

Mesa seeks a Telecom Engineer I for our Power Delivery Substation engineering design team based out ... Possess knowledge and experience with Microsoft Office Suite and AutoCAD. * Estimate and assist in ...

In-Telecom

WI · On-site

$55K - $70K/yr

Matt Gebhart Compensation: $55,000 - $70,000 / year Description In-Telecom is seeking an energetic ... Office Engagement * Serve as a culture champion within the Arlington office. * Help create a ...

DFR

Eligibility Assistant - Receptionist

Franklin, IN · On-site

$14/hr

This position will provide general office support and assistance for case workers and clients ... Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing ...

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Telecom Office Assistant information

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$9

$18

$25

How much do telecom office assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecom office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Telecom Office Assistant vs Telecom Customer Service Representative?

AspectTelecom Office AssistantTelecom Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice setting, administrative tasksCall centers, customer support centers
Employer & Industry UsageTelecom companies, officesTelecom companies, customer service centers
Common Search & ComparisonAdministrative support roles in telecomCustomer support roles in telecom

The Telecom Office Assistant primarily handles administrative and clerical tasks within telecom offices, while the Telecom Customer Service Representative focuses on assisting customers directly via calls or support channels. Both roles require communication skills and are essential in the telecom industry, but they differ mainly in daily responsibilities and work environment.

What does a telecom office assistant do?

A telecom office assistant supports telecommunications operations by handling administrative tasks such as managing schedules, maintaining records, and assisting with customer inquiries. They may also help with equipment setup, troubleshooting basic issues, and coordinating communication between departments, often using office software and communication tools. Strong organizational skills and knowledge of telecom systems are beneficial for this role.

What states have the most Telecom Office Assistant jobs?

States with the most job openings for Telecom Office Assistant jobs include:

What are popular job titles related to Telecom Office Assistant jobs?

For Telecom Office Assistant jobs, the most frequently searched job titles are:

NV-Central Office & Data Center Technician

San Jose, CA • On-site

R & G Telecom Group
See more jobs at R & G Telecom Groupexternal

$45K - $50K/yr

Full-time

Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Perform rack-and-stack of telecom and optical transport equipment, including racks, shelves, patch panels, and cable management systems.

  • Perform onsite troubleshooting of physical layer issues and support equipment card replacements and provisioning activities.

  • Support site infrastructure tasks such as mounting hardware, supporting cable management, and maintaining accurate documentation.

Job description

About R&G Telecomm Group

R&G Telecomm Group supports carrier-grade network infrastructure deployments across the Americas. We partner with global technology manufacturers and network operators to deliver installation, deployment, and field-level support services within central offices, POPs, and data center environments.

Our culture is built on ownership, accountability, and technical precision. We value professionals who take pride in their execution, work well in high-responsibility environments, and represent the company with integrity at customer sites.

Position Summary

The Central Office & Data Center Technician plays a critical role in supporting the execution of carrier-grade network deployments across central office and data center environments. This position is responsible for ensuring high-quality installation standards, maintaining site integrity, and supporting field-level troubleshooting activities within live network environments.

Key Responsibilities

Installation & Build-Out

  • Perform rack-and-stack of telecom and optical transport equipment, including racks, shelves/chassis, patch panels, and cable management systems.
  • Install and connect AC/DC Power Cabling
  • Run, dress, terminate, and patch fiber and copper cabling between equipment and patch fields (ODF/MDF/cross-connects).
  • Maintain professional cable management standards (bend radius compliance, accurate labeling, cleanliness).
  • Support site infrastructure tasks such as mounting hardware, ladder rack/cable tray support, and equipment placement per site standards.
  • Maintain accurate as-built documentation, including port maps, patching logs, redlines, and completion photos.

Troubleshooting & Field Support

  • Perform onsite troubleshooting of physical layer issues (incorrect patching, dirty connectors, loose connections, damaged cables).
  • Support equipment card replacements and assist with provisioning/turn-up activities.
  • Participate in maintenance windows and urgent break-fix/outage response in coordination with the deployment team.
  • Assist with fiber testing using tools such as OTDR and power meters when required.

Carrier & Optical Equipment Experience

Hands-on experience working with carrier-grade telecom and optical transport equipment such as:

  • Ciena (6500, Waveserver or similar platforms)
  • Nokia optical transport systems
  • Infinera systems
  • DWDM transport platforms
  • IP routers and carrier switches
  • Experience with equivalent carrier optical platforms is acceptable.
  • Experience with OSA, FIBERSCOPE.

Required Qualifications

  • 2+ years of hands-on experience in telecom, central office, or data center environments
  • Experience with rack & stack and structured fiber installations
  • Exposure to carrier-grade network environments (transport/backbone systems)
  • Ability to read and follow technical documentation, diagrams, and MOPs
  • Strong documentation discipline and attention to detail
  • Ability to work independently and as part of a crew
  • Professional communication skills
  • English required; Spanish is a plus
  • Willingness to travel up to 90%

Work Conditions

  • Extensive travel required (primarily within the United States, with regional travel across the Americas as needed)
  • On-call shifts, nights, weekends, and maintenance windows may be required
  • Ability to lift up to 50 lbs. and work in industrial/data center environments

Work Authorization & Site Requirements

Candidates must be legally authorized to work in the United States and able to access customer sites as required.

Depending on customer or project requirements, background checks, drug screening, or additional site clearance processes may be required.

Compensation & Benefits

Base salary: $45,000 – $50,000 per year

Benefits include 401(k) matching, paid time off, and paid training.

Equal Opportunity Employer

R&G Telecomm Group is an Equal Opportunity Employer and considers all qualified applicants in accordance with applicable law.

Application Link