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Telecom Manager Jobs in Fort Mill, SC (NOW HIRING)

Dycom Industries, Inc.

Telecom Manager - R&M

Charlotte, NC · On-site

$70K - $80K/yr

Salaried Discover a more connected career Prince Telecom is seeking a Telecom Manager to oversee their Repair and Maintenance team in the Charlotte, NC area. The Repair & Maintenance (R&M) Manager is ...

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Telecom Manager information

See Fort Mill, SC salary details

$35.1K

$82K

$116.9K

How much do telecom manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for telecom manager in Fort Mill, SC is $81,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $98,400.00 per year, depending on experience, location, and employer.

What is a telecom manager?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

How does a telecom manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a telecom manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.
What are the most commonly searched types of Telecom jobs in Fort Mill, SC? The most popular types of Telecom jobs in Fort Mill, SC are:
What are popular job titles related to Telecom Manager jobs in Fort Mill, SC? For Telecom Manager jobs in Fort Mill, SC, the most frequently searched job titles are:
What job categories do people searching Telecom Manager jobs in Fort Mill, SC look for? The top searched job categories for Telecom Manager jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Telecom Manager jobs? Cities near Fort Mill, SC with the most Telecom Manager job openings:
Telecom Manager jobs near you
Infographic showing various Telecom Manager job openings in Fort Mill, SC as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,954 per year, or $39.4 per hour.

Telecom Manager - R&M

Dycom Industries, Inc.

Charlotte, NC • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Charlotte, NC
Workplace Type: Field
Employment Type: Salaried
Discover a more connected career
Prince Telecom is seeking a Telecom Manager to oversee their Repair and Maintenance team in the Charlotte, NC area. The Repair & Maintenance (R&M) Manager is responsible for leading all emergency repair, restoration, and maintenance operations within their assigned market. This role ensures the rapid restoration of customer services, maintains 24/7 operational readiness, and drives safe, high-quality execution of all repair activities. The R&M Manager oversees field supervisors, technicians, subcontractors, scheduling, customer communication, and operational performance while ensuring all service level agreements (SLAs) are achieved.
This position requires a proactive leader who can effectively manage planned maintenance, emergency outages, storm response, and after-hours operations while maintaining a strong focus on safety, customer satisfaction, and operational excellence.
Job Type: Full-Time (W2)
Location: Charlotte, NC
Salary Range: $70,000 - $80,000
Connecting you to great benefits
  • Company issued equipment (Laptop, phone, etc...)
  • Weekly Paychecks
  • Growth Opportunities
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Lead all daily Repair & Maintenance operations across the assigned market.
  • Ensure uninterrupted 24/7 response capability for emergency outages and service restoration.
  • Coordinate emergency response efforts for fiber cuts, network outages, weather events, and other service-impacting incidents.
  • Prioritize work based on customer impact, SLA requirements, and operational urgency.
  • Maintain on-call schedules to ensure continuous field coverage.
  • Direct and develop supervisors, technicians, and subcontractor partners.
  • Conduct regular performance reviews, coaching sessions, and field observations.
  • Build a culture centered on accountability, safety, customer service, and continuous improvement.
  • Ensure employees maintain required certifications, training, and technical competencies.
  • Serve as the primary escalation point for critical customer issues.
  • Maintain proactive communication with customers throughout repair activities.
  • Partner with customers and internal stakeholders to minimize service disruptions and improve response times.
  • Ensure all customer commitments and restoration timelines are communicated accurately.
  • Monitor and improve key performance indicators including:
    • Mean Time to Repair (MTTR)
    • SLA Compliance
    • First-Time Fix Rate
    • Technician Productivity
  • Analyze performance data and implement corrective action plans to improve results.
  • Coordinate repair activities with Construction, Installation & Repair, Dispatch, Engineering, Utility Companies, and Municipal Agencies.
  • Ensure proper staffing and resource allocation for both scheduled maintenance and emergency response.
  • Oversee inventory availability for emergency restoration materials and equipment.
  • Promote a safety-first culture and ensure compliance with OSHA, company policies, and customer requirements.
  • Conduct safety audits and incident investigations.
  • Ensure all work meets company quality standards and applicable industry regulations.

What you'll need
  • Must be 18 years of age or older
  • 3 years management experience in telecommunications.
  • Excellent customer service skills.
  • Excellent oral and written communications skills.
  • Must possess a valid driver's license (class "C" minimum).
  • Capable of working in all temperatures, climates, and weather conditions.
  • Experience in CATV installation field and prior supervisory experience in the CATV or related field.
  • Must live within one hour of Charlotte, NC.
  • Must be able to work in the United States for this company without sponsorship.

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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