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Telecom Helpdesk Jobs (NOW HIRING)

180 Solutions LLC

We hire experts from within the telecom industry to eliminate the frustration and waste for our ... being helpful to them. A customer service, team-oriented focus is of utmost importance. The job ...

Posted today

180 Solutions LLC

Support Telecom Analyst

Greenwood, IN · On-site

We hire experts from within the telecom industry to eliminate the frustration and waste for our ... being helpful to them. A customer service, team-oriented focus is of utmost importance. The job ...

Posted today

Koch

Telecom Provisioning & Billing Analyst

Plano, TX · On-site

In this role, you will manage telecom provisioning, billing, carrier relationships, and telecom expense management activities while helping identify opportunities to optimize services, improve ...

Prim

Technician I IT Telecom

Denver, CO · On-site

We are actively hiring a Telecom Technician I . This is a full-time, on-site position, 5 days per ... Help ensure equipment is properly tracked throughout its lifecycle. * Telecommunications Systems ...

Vero Networks

Telecom Field Technician

Kalispell, MT · On-site

$22 - $28/hr

The Telecom Field Technician will be based out of our Kalispell, Montana market and will be ... and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero ...

Vero Networks

Telecom Field Technician

Kalispell, MT · On-site

The Telecom Field Technician will be based out of our Kalispell, Montana market and will be ... and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero ...

Prim

Technician I IT Telecom

Commerce City, CO · On-site

We are actively hiring a Telecom Technician I . This is a full-time, on-site position, 5 days per ... Help ensure equipment is properly tracked throughout its lifecycle. * Telecommunications Systems ...

Digital Direction

Telecom Auditor

We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Outsourced Telecom Management team. Our Outsourced Telecom Management (OTM) solution enables us to acquire ...

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team. Our Managed Telecom Solution (MTS) enables us to acquire, provision, and ...

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team. Our Managed Telecom Solution (MTS) enables us to acquire, provision, and ...

Digital Direction

Telecom Order Specialist

We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team. Our Managed Telecom Solution (MTS) enables us to acquire, provision, and ...

Vero Networks

Telecom Field Technician

Snyder, TX · On-site

$22 - $28/hr

TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Senior Telecom Engineer is responsible for the design ...

Telnet Inc

Telecom Technician

Houston, TX · On-site

We are seeking a hands-on Telecom Technician to support the installation, configuration, testing ... The technician will help maintain the CCTC/IP network, Motorola MOTOTRBO radio systems, PAGA, CCTV ...

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Telecom Helpdesk information

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How much do telecom helpdesk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecom helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Telecom Helpdesk jobs?

For Telecom Helpdesk jobs, the most frequently searched job titles are:

Infographic showing various Telecom Helpdesk job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Support Telecom Analyst

On-site

180 Solutions LLC
Business Management Consulting • 11 - 50 employees
Learn more about 180 Solutions LLCexternal

Other

Posted 22 hours ago

Posted today

Job description

180 Solutions is a full-service independent consulting firm that specializes in telecom cost reduction and cost management. We hire experts from within the telecom industry to eliminate the frustration and waste for our business clients across the nation.

DETAILS

We are looking a skilled Telecom Account Manager to that has worked for a major telecom service provider and has an extensive background in managing medium to large national and international accounts.

This is a unique opportunity to take your knowledge of the telecom industry and how providers work and put that directly to use for our business clients.

We provide an outsourced expert management of all of a client’s telecom for all vendors. You are an expert advocate and manager of their telecom services and expenses.

You would be responsible for working on a team and managing the success of our engagements. You will provide a "white-glove" account management services of our clients’ telecommunications across all types of services including but not limited to local, LD, data, VoIP, Wireless, and cloud services.

This position is a hands-on position and is ideal for an individual that has extensive experience in the industry working projects and Account Management but is ready for a change.

REQUIREMENTS/RESPONSIBILITIES
  • Manage and facilitate moves, adds, changes and trouble shoot service issues.
  • Review of telecom invoices for errors and overcharges. Conduct negotiation of contracts and pricing points. Cost reduction and cost avoidance.
  • Implementation of approved cost reduction and cost avoidance initiatives.
  • Execution and fulfillment of all assigned ticket requests and projects so we are adding value to our engagement with our clients.
  • Oversight on ticket escalations for timely resolutions.
  • Provide expert consultation and direction to clients looking to make changes to their services.
  • Meet ticket time and cost reduction goals for each assigned client.
  • Coordinate client account team resources to meet daily, weekly, monthly, and quarterly performance requirements.
  • A High Energy and extremely organized individual will be most successful in this position.

This job requires a patient and stable work style and consistency in dealing with some repetitive routine. The job demands a cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful to them. A customer service, team-oriented focus is of utmost importance. The job requires attention to the details of work, handling then with better-than-average accuracy and with careful attention to the quality of the work.

180 Solutions LLC

698 Oldefield Commons Drive

Suite #9

Greenwood, IN 46142

#J-18808-Ljbffr

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