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Help Desk Telecommunications Jobs (NOW HIRING)

Help Desk

Austin, TX ยท On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... telecommunications and networking environments; * Install and configure agency standard software ...

Help Desk Specialist

Washington, DC ยท On-site

$70K - $88K/yr

Position Title: Help Desk SpecialistPosition Overview:S2Technologies is seeking a Help Desk ... Provide support for phones, telecommunications equipment, and VTC systems, including scheduling and ...

Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... Provide support for phones, telecommunications equipment, and VTC systems, including scheduling and ...

Help Desk Specialist

Washington, DC ยท On-site

$70K - $88K/yr

Help Desk Specialist Position Overview: is seeking a Help Desk Specialist to provide hands-on ... telecommunications, VTC systems, and IT assets. This position is ideal for a detail-oriented ...

Coordinate with hardware, software, telecommunications, and managed service providers. Required Qualifications * Minimum 10 years of progressive IT Help Desk or Service Desk experience. * Minimum 2 ...

Help Desk Technician

Harrisburg, PA

$19.75 - $26.75/hr

... Telecommunications and Datacomm problems. Tasks include: Receive calls for assistance, elicit ... Level Help Desk environment Education: 2 year college degree or equivalent technical study ...

Coordinate with hardware, software, telecommunications, and managed service providers. Required Qualifications * Minimum 10 years of progressive IT Help Desk or Service Desk experience. * Minimum 2 ...

Coordinate with hardware, software, telecommunications, and managed service providers. Required Qualifications * Minimum 10 years of progressive IT Help Desk or Service Desk experience. * Minimum 2 ...

The Help Desk Specialist provides frontline support for a variety of information technology, telecommunications, and computer-use issues. This role identifies, researches, and resolves common ...

Help Desk Analyst

Quantico, VA ยท On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... and telecommunications systems - Using problem solving skills, diagnose, identify, isolate, and ...

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Hands-on familiarity with the network, telecommunications, and operating systems environment of the ...

Help Desk II

Chicago, IL

$20.50 - $27.75/hr

The Help Desk II Technician is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers ...

Help Desk II

Chicago, IL ยท On-site

$20.50 - $27.75/hr

The Help Desk II Technician is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers ...

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Hands-on familiarity with the network, telecommunications, and operating systems environment of the ...

Help Desk Manager

Fort George G Meade, MD ยท On-site

$120K - $135K/yr

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business ... telecommunication services, contract management, and customer relations, among other support ...

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Help Desk Telecommunications information

See salary details

$12

$23

$33

How much do help desk telecommunications jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk telecommunications in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Help Desk Telecommunications jobs?

For Help Desk Telecommunications jobs, the most frequently searched job titles are:

Telecommunications Network Help Desk

San Antonio, TX โ€ข On-site

$18.25 - $24.50/hr

Other

Posted 10 days ago


Job description

Telecommunications Network Help Desk - (29)Job Title

Telecommunications Network Help Desk

Job Type

Full-time

Education

Some College Coursework Completed

Experienced (Non-Manager)Category

Information Technology

Job Description

Supports mobile devices for AFIMS users and responds to user problems/complaints. Able to research complex problems associated with voice and/or data networks. Diagnoses problem source through discussions with users. Coordinates with internal and external support and/or vendors to resolve problems. Follows up with users to ensure problem resolution. Develops supporting documentation of all activities.

Provides implementation and support of mobile devices for HQ CLIENT and local PSUs, and for AFCEC Tyndall.

Reviews and forwards a mobile wireless bill to the HQ CLIENT/DS for payment.

Submits orders for new mobile phones after receiving approval from CLIENT/DS, AFCEC/DS, AFVSA/DS, AFSFC/DS, or AFICAdeputy.

Receives and accounts for new mobile phones received.

Configures new mobile phones for each user; assists with creating accounts, user logins, and one-on-one training.

Provides assistance, troubleshooting, and guidance to associate and support staff as directed. Reports progress and problems to senior technical staff as needed.

Performs and submits an annual inventory of mobile phone equipment, items, and services to the ECO.

Job Requirements
  • Three (3) years' of directly related experience supporting IT service desk operations with Remedy Service Desk Suite
  • Knowledge of the Air Force Mobile Device management policies and procedures.
  • Knowledge of mobile phones on the current cellular Blanket Purchase Agreement and how they operate.
  • Candidate shall have an active Secret clearance
Estimated Workload
  • Responsible for the oversight, management, and troubleshooting of over 100 mobile devices, both smart phones and tablets.
  • Processes over 300 mobile device tickets annually.
  • Processes over 200 walk-in requests annually.
  • Performs inventory of all devices annually.
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