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Help Desk Telecommunications Jobs (NOW HIRING)

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

... telecommunications systems equipment, & provide network support for both large area network & wide ... level help desk support at user-site or in off-site locations on rotational basis. Documents ...

TEKsystems

Help Desk Analyst

Harrison, NY · On-site

$28 - $32/hr

... telecommunications, systems, and service desk support to their clients. Their current student ... Skills Application support, Help desk, Customer service Top Skills Details Application support,Help ...

Trace Systems

Help Desk Technician 1 (Iridium)

Tampa, FL · On-site

$19 - $25.50/hr

Provide support to remotely deployed telecommunications systems, services, and computing equipment ... ITIL(V) Foundations * Help Desk certification: help desk 2000 or HDI certified help desk ...

Vector Talent Resources

Help Desk Technician

Herndon, VA · On-site

$20.50 - $27.75/hr

Vector Talent Resources is a staffing agency seeking a Help Desk Technician for a telecommunications firm. The role involves supporting and maintaining the operations status of clients' mobile ...

Integrated Resources INC

Help Desk Support

Clinton, MS · On-site

$17.25 - $23.50/hr

... 2+ years customer support/help desk experience. Strong communication, interpersonal, and ... Telecommunications experience desired. Additional Information Paul Dubey Technical Recruiter ...

HRCU

Help Desk Technician

Rochester, NH · On-site

$24 - $28/hr

The Help Desk Technician provides timely, professional technical support to HRCU staff and helps ... Monitors assigned alerts and basic system, network, endpoint, and telecommunications health ...

HRCU

Help Desk Technician

Rochester, NH · On-site

$24 - $28/hr

The Help Desk Technician provides timely, professional technical support to HRCU staff and helps ... Monitors assigned alerts and basic system, network, endpoint, and telecommunications health ...

TEKsystems

Help Desk Analyst

Harrison, NY

$28 - $32/hr

... telecommunications, systems, and service desk support to their clients. Their current student ... Skills Application support, Help desk, Customer service Top Skills Details Application support,Help ...

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Help Desk Telecommunications information

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$12

$23

$33

How much do help desk telecommunications jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for help desk telecommunications in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Help Desk Telecommunications jobs?

For Help Desk Telecommunications jobs, the most frequently searched job titles are:

Help Desk / Service Desk Analyst III 4P/767

Birmingham, AL • On-site

4P Consulting Inc.
Industrial Automation Equipment Manufacturing • 1 - 10 employees
Learn more about 4P Consulting Inc.external

$19.25 - $26.25/hr

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline technical support and serve as the primary point of contact for IT incidents and service requests in a 24x7 Technology Service Desk environment. The ideal candidate will combine exceptional customer service with strong technical troubleshooting skills to resolve hardware, software, network, and application issues while ensuring a positive end-user experience.
Responsibilities:
• Provide first-level technical support for hardware, software, network, and application issues.
• Respond to service requests and incidents via phone, email, and ticketing systems.
• Troubleshoot Windows, desktop, printer, network, and telecommunications issues.
• Document incidents, resolutions, and technical solutions accurately.
• Coordinate with Infrastructure, Application Support, and Workplace Support teams.
• Escalate complex issues and monitor incidents through resolution.
• Ensure compliance with IT policies, procedures, and SOX controls.
• Deliver exceptional customer service in a fast-paced support environment.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• 1–3 years of IT Help Desk or Service Desk experience.
• Strong knowledge of Windows operating systems, desktop hardware, networking (LAN/WAN), and Microsoft Office.
• Experience with IT ticketing systems (Remedy experience preferred).
• Excellent troubleshooting, communication, and customer service skills.
• Ability to prioritize multiple tasks and work independently.
Preferred:
• Help Desk
• Service Desk
• Windows 10/11
• LAN/WAN
• Active Directory
• Microsoft Office
• Remedy
• IT Support
• Desktop Support
• Network Troubleshooting
• Customer Service
• Incident Management
• Technical Support
• Ticketing Systems
Company:
4P Consulting is a highly specialized Staffing and Recruiting company with significant experience and expertise in the Engineering industry, IT, Admin, Accounting, Advertising . Founded in 2012, the company is headquartered in Kennesaw, Georgia, US, , with a team of 11-50 employees. The company is currently Early Stage.

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