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Telecom Bss Jobs (NOW HIRING)

Circles

Client Delivery Manager (Telecom BSS)

Own end-to-end technical delivery of Telecom BSS transformation programs, ensuring successful execution from solution design through implementation, testing, production launch, hypercare, and ...

Damco Solutions

Senior Program Manager

Seattle, WA · On-site

$132K - $132K/yr

The role involves overseeing large scale programs in the Telecom domain, driving business solutions, and leading technical solutioning across BSS applications. Responsibilities : • Overseeing large ...

Implify Inc

OSS / BSS Consultant

Bellevue, WA

Must have sound functional knowledge of Telecom BSS. Experience in providing solutions in the following domain areas -Wireline - Copper , Fiber and Hybrid/Wireless - 3G, 4G, LTE - Retail, Wholesale ...

Sonsoft Inc

OSS/BSS Consultant

Bellevue, WA

Must have sound functional knowledge of Telecom BSS. * Experience in providing solutions in the following domain areas - Wireline - Copper , Fiber and Hybrid/Wireless - 3G, 4G, LTE - Retail ...

Atria Group LLC

Informatica Developer

Addison, TX · On-site

$51.50 - $67.75/hr

... Telecom BSS/OSS data - Experience with large scale data conversion - Experienced with Data Quality best practices - All roles require telecom IT BSS/OSS development experience - Good understanding of ...

Circles

E2E BSS Principal Solution Architect

Lead end-to-end business, solution and enterprise architecture across Telecom Business Support Systems (BSS), including CRM, Billing, Real-Time Charging, Order Management, Enterprise Product ...

VIS IT Solutions Inc

Netcracker Architect

Dulles, VA · Remote

... in telecom BSS/OSS implementations - 5+ years of hands-on experience with Netcracker platforms - Proven experience designing large-scale Netcracker architectures - Deep understanding of telecom ...

Robustware

Telecom Project Manager

Miami, FL · On-site

Experience working with Java, Telecom BSS/OSS, Digital Platforms, or Enterprise Systems. * Familiarity with CI/CD, DevOps, Release Management, and Production Support processes. * Knowledge of Jira ...

LotusFlare

Minimum 5 years of experience selling telecom BSS platforms or BSS software solutions * Strong understanding of the US telecom market and telecom BSS domain * Proven experience navigating complex ...

Prolim Global

Product Architect

Reston, VA · On-site

Telecom BSS / OSS-BSS * MSO (Multiple System Operator) * Cloud Architecture (AWS, Azure, or GCP) * Microservices * REST APIs and API Management * Event-Driven Architecture * Distributed Systems

Noblesoft Technologies

Gen AI Lead

Dallas, TX · On-site

$138K - $170K/yr

Telecom BSS & OSS domain and understanding of fixed, mobile, IoT & convergence domains and related markets * Business Systems (BSS)- Understanding of E2E BSS Solutions across Sales, Marketing ...

Siri InfoSolutions Inc

OSS/BSS architect

Philadelphia, PA · On-site

$63.50 - $83.75/hr

Role- OSS/BSS architect Location- Philadelphia, PA onsite only Type- Fulltime hiring OSS/BSS architect Must Have Technical/Functional Skills Telecom OSS/BSS or eCommerce / Retail Preference for ...

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How much do telecom bss jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for telecom bss in the United States is $41.00, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $53.85 per hour, depending on experience, location, and employer.

What is a Telecom BSS?

A Telecom BSS (Business Support Systems) job involves managing the systems that support telecom operations, including billing, customer relationship management (CRM), order management, and revenue assurance. Professionals in this role work with software platforms to ensure seamless service delivery, accurate billing, and efficient customer interactions. They often collaborate with IT, network, and business teams to enhance operational efficiency and customer satisfaction. This role requires technical expertise in BSS platforms, databases, and programming, along with problem-solving and analytical skills.

What are the typical daily responsibilities of a Telecom BSS professional?

Telecom BSS professionals typically manage and support critical business systems such as billing, customer relationship management (CRM), and order management platforms. Their daily tasks often involve troubleshooting technical issues, implementing new system features or upgrades, ensuring system integrations run smoothly, and working closely with IT, network, and customer service teams. Regularly monitoring data quality, preparing reports, and responding to user or client requests are also common aspects of the role. This position offers a dynamic and collaborative work environment where attention to detail and communication are key to maintaining efficient business operations.

What are the key skills and qualifications needed to thrive in the Telecom BSS position, and why are they important?

To thrive as a Telecom BSS professional, you need a solid background in telecommunications concepts, business support systems (BSS), and database management, often supported by a degree in computer science, information technology, or a related field. Experience with telecom BSS platforms like Amdocs, Ericsson, or Huawei, and familiarity with tools such as SQL, CRM, and billing systems are highly beneficial, with certifications in relevant vendor technologies being a plus. Strong analytical thinking, problem-solving abilities, and effective communication skills help professionals excel in this role, especially when working cross-functionally. These competencies are essential to ensure smooth business operations, accurate billing, and an optimal customer experience within telecom organizations.

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Telecom Bss jobs near you
Infographic showing various Telecom Bss job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,282 per year, or $41 per hour.

Client Delivery Manager (Telecom BSS)

Circles

Remote

Full-time

Re-posted yesterday

Job description

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
  • Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles' SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

  • Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

  • Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
Role - Technical Client Delivery Manager Telecom BSS
Standard Title - Senior Manager, Client Delivery
Roles & Responsibilities:
  • Own end-to-end technical delivery of Telecom BSS transformation programs, ensuring successful execution from solution design through implementation, testing, production launch, hypercare, and transition to operations.
  • Serve as the primary customer-facing Single Point of Contact (SPOC) for all technical delivery activities, providing clear communication, governance, and accountability throughout the engagement lifecycle.
  • Partner with customer business, IT, architecture, and operations teams to understand business objectives, delivery expectations, and desired outcomes, translating them into executable delivery plans.
  • Develop and manage integrated program plans, delivery roadmaps, milestone schedules, dependency matrices, release plans, and critical path activities across multiple workstreams.
  • Lead and coordinate cross-functional delivery across Product Management, Architecture, Engineering, QA, DevOps, Infrastructure, Cloud, Security, SRE, Database, Operations, and third-party vendors to ensure timely and high-quality execution.
  • Establish and drive effective delivery governance through daily stand-ups, program reviews, technical governance meetings, war rooms, sprint reviews, steering committees, executive status reviews, and customer workshops.
  • Own and proactively manage technical Risks, Assumptions, Issues, Dependencies (RAID), change requests, scope management, and recovery plans, ensuring timely escalation and resolution of critical delivery challenges.
  • Track program health, delivery progress, milestones, resource utilization, budget, quality metrics, and KPIs, providing regular executive reporting to internal leadership and customer stakeholders.
  • Ensure successful planning and execution across all delivery phases, including Development, SIT, UAT, Pre-Production, Production, Disaster Recovery, production integration, go-live, and hypercare.
  • Coordinate end-to-end integration activities across CRM, Billing, Charging, Enterprise Product Catalogue, Order Management, Provisioning, Digital Channels, OSS/BSS, Enterprise Systems, Network Platforms, and external partner ecosystems.
  • Work closely with Enterprise Architects and Solution Architects to ensure technical delivery aligns with the approved architecture, business requirements, technology standards, and non-functional requirements.
  • Drive production readiness by coordinating environment readiness, deployment planning, cutover execution, rollback planning, operational acceptance, and transition to managed services.
  • Build trusted relationships with customers, partners, and internal stakeholders by providing proactive communication, transparent reporting, and timely issue resolution.
  • Facilitate Agile delivery practices across multiple teams, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, release planning, and cross-team synchronization.
  • Monitor Agile delivery metrics such as velocity, burn-down, cycle time, throughput, and release predictability to continuously improve engineering efficiency and delivery performance.
  • Eliminate delivery blockers by fostering collaboration across business, product, engineering, and operations teams while driving timely decision-making and execution.
  • Manage customer feedback, technical escalations, and partner issues, ensuring prompt resolution and continuous improvement of delivery processes and customer experience.
  • Support pre-sales, solution planning, and customer onboarding by contributing delivery estimates, implementation strategies, resource planning, and execution roadmaps.
  • Drive continuous improvement initiatives across delivery governance, engineering practices, release management, quality assurance, automation, and operational excellence.
  • Mentor Technical Leads, Scrum Masters, and Workstream Leads while promoting a culture of ownership, collaboration, accountability, and engineering excellence.

Preferred Qualifications & Experience Requirements:
  • 15+ years of experience in Technical Program Management, Client Delivery Management, or Technology Delivery within Telecommunications or large-scale enterprise software programs.
  • Proven experience delivering end-to-end Telecom OSS/BSS transformation programs with expertise in CRM, Billing, Real-Time Charging, Enterprise Product Catalogue, Order Management, Provisioning, Fulfilment, Digital Channels, OSS/BSS, and enterprise integrations.
  • Demonstrated experience serving as the customer-facing technical delivery owner and Single Point of Contact (SPOC) for large-scale transformation programs.
  • Strong experience managing cross-functional engineering teams across Product Management, Architecture, Development, QA, Infrastructure, DevOps, Cloud, Security, SRE, Database, and Operations.
  • Proven expertise in program planning, dependency management, release management, production readiness, cutover planning, risk management, and executive governance.
  • Extensive knowledge of Software Development Lifecycle (SDLC), Agile delivery methodologies (Scrum, Kanban, SAFe), DevOps, CI/CD, and modern engineering practices.
  • Strong understanding of cloud-native platforms, APIs, microservices, enterprise integration, distributed systems, and telecom application architecture.
  • Experience managing multi-vendor delivery, offshore/onshore teams, customer governance, and executive stakeholder communications.
  • Excellent leadership, stakeholder management, communication, negotiation, facilitation, and presentation skills with the ability to influence both technical and business stakeholders.
  • Strong analytical and problem-solving skills with the ability to manage complex programs, competing priorities, and fast-paced delivery environments.
  • Experience using Agile and project management tools such as Jira, Confluence, Azure DevOps, or similar platforms.
  • Good understanding of TM Forum standards (eTOM, SID, Open APIs), ITIL, and Telecom operating models is preferred.

Key Competencies
  • Technical Program Management
  • Client Delivery Management
  • Customer Success & Stakeholder Management
  • End-to-End Technical Delivery
  • Cross-functional Leadership
  • Agile Program Delivery
  • Program Governance & Executive Reporting
  • Risk, Issue & Dependency Management
  • Release & Environment Management
  • Production Readiness & Go-Live Management
  • Telecom OSS/BSS Domain Expertise
  • Engineering & Architecture Coordination
  • Vendor & Partner Management
  • Executive Communication
  • Continuous Improvement & Operational Excellence

Success Measures
  • Successful delivery of customer commitments within scope, schedule, budget, and quality targets.
  • High customer satisfaction and trusted client relationships.
  • Predictable delivery through effective governance, planning, and proactive risk management.
  • Successful production launches with minimal business disruption.
  • Strong cross-functional collaboration across Product, Engineering, Architecture, Operations, and Customer teams.
  • Continuous improvement in delivery efficiency, engineering quality, Agile maturity, and customer outcomes.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Data Protection and Privacy Statement
By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles' Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

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