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Telecom Bss Jobs in Ontario (NOW HIRING)

Telesat

... OSS/BSS applications. * Solid understanding of telecom business processes (order to cash, service provisioning, customer lifecycle management). * Experience with relational databases (Oracle ...

Amazon

Solutions Architect, Telecom

Toronto, ON · On-site

The problem domains are diverse and compelling: cloud-native network function virtualization, digital customer journeys, OSS/BSS transformation, mobile edge computing, hyperscale data analytics ...

Telesat

Senior Business Analyst, Revenue

Ottawa, ON · On-site

Prior experience supporting Telesat Lightspeed - or a comparable greenfield telecom/LEO business support systems (BSS) transformation - is highly desirable * Deep, hands-on experience across the ...

All JobsTelecom Bss JobsTelecom Bss Jobs in Ontario

Telecom Bss information

See Ontario salary details

$12

$41

$78

How much do telecom bss jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telecom bss in Ontario is $41.00, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $53.85 per hour, depending on experience, location, and employer.

What is a Telecom BSS?

A Telecom BSS (Business Support Systems) job involves managing the systems that support telecom operations, including billing, customer relationship management (CRM), order management, and revenue assurance. Professionals in this role work with software platforms to ensure seamless service delivery, accurate billing, and efficient customer interactions. They often collaborate with IT, network, and business teams to enhance operational efficiency and customer satisfaction. This role requires technical expertise in BSS platforms, databases, and programming, along with problem-solving and analytical skills.

What are the typical daily responsibilities of a Telecom BSS professional?

Telecom BSS professionals typically manage and support critical business systems such as billing, customer relationship management (CRM), and order management platforms. Their daily tasks often involve troubleshooting technical issues, implementing new system features or upgrades, ensuring system integrations run smoothly, and working closely with IT, network, and customer service teams. Regularly monitoring data quality, preparing reports, and responding to user or client requests are also common aspects of the role. This position offers a dynamic and collaborative work environment where attention to detail and communication are key to maintaining efficient business operations.

What are the key skills and qualifications needed to thrive in the Telecom BSS position, and why are they important?

To thrive as a Telecom BSS professional, you need a solid background in telecommunications concepts, business support systems (BSS), and database management, often supported by a degree in computer science, information technology, or a related field. Experience with telecom BSS platforms like Amdocs, Ericsson, or Huawei, and familiarity with tools such as SQL, CRM, and billing systems are highly beneficial, with certifications in relevant vendor technologies being a plus. Strong analytical thinking, problem-solving abilities, and effective communication skills help professionals excel in this role, especially when working cross-functionally. These competencies are essential to ensure smooth business operations, accurate billing, and an optimal customer experience within telecom organizations.

What are popular job titles related to Telecom Bss jobs in Ontario?

For Telecom Bss jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Telecom Bss jobs in Ontario look for?

The top searched job categories for Telecom Bss jobs in Ontario are:

Telecom Bss jobs near you
Infographic showing various Telecom Bss job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,282 per year, or $41 per hour.

Director, Systems Operations Software

Telesat

Ottawa, ON • On-site

Full-time

Re-posted 22 days ago

Job description

This role serves as a key integrator and transformation leader across SysOps, responsible for ensuring alignment across architecture, requirements, vendor delivery, and program execution.

Operating horizontally across teams, the position provides governance, coordination, and strategic oversight to ensure SysOps functions as a cohesive system rather than independent delivery streams. The role plays a central part in driving AI-enabled transformation, enabling structured, high-quality inputs (requirements, design, and architecture) that support the transition to AI-assisted, in-house development models.

This is a high-impact leadership role requiring strong systems thinking, cross-functional influence, and the ability to operate effectively across engineering, product, operations, and vendor ecosystems.

Key Responsibilities
  • Vendor Strategy & Management: Lead offshore/vendor engagement strategy across SysOps, including scope allocation, de-scoping, and transition to in-house development while maintaining effective vendor relationships.
  • SysOps Functional Alignment:  Ensure alignment across all SysOps domains (EMS, CNMS, CNOS, NCS, Operations, and BSS), resolving cross-team gaps, overlaps, and inconsistencies to enable cohesive system behavior.
  • Architecture Alignment Oversight: Provide oversight to ensure LSS capabilities align with system architecture across domains and that requirements, design, and implementation remain consistent with target architecture.
  • Product Owner Function Leadership: Consolidate and standardize the Product Owner function across SysOps to ensure consistent backlog management, prioritization, and coordination of cross-team dependencies.
  • Program Governance & Oversight: Provide cross-functional program oversight, tracking progress, risks, and dependencies across vendor deliverables and internal teams, and supporting leadership with integrated program visibility.
  • IVV & Integration Management: Coordinate integration, verification, and validation activities across SysOps systems, ensuring end-to-end integration readiness and alignment of testing strategies.
  • Operations & BSS Alignment: Ensure SysOps capabilities align with operational (NOC) needs and BSS integration requirements, supporting end-to-end service workflows.
  • Documentation & External Deliverables Governance: Oversee the quality, consistency, and status of external-facing documentation, including requirements, architecture artifacts, vendor deliverables, and program documentation.
Required Qualifications
  • Bachelor's or Master's degree in Engineering, Computer Science, or a related technical field
  • 15+ years of experience in OSS/BSS/NMS, telecom systems, or large-scale software platforms
  • Minimum 10 years of progressive leadership experience
  • Minimum 10 years of proven management experience managing and mentoring direct reports
  • Leadership of large, cross-functional teams in matrixed environments
  • Demonstrated experience in cross-functional system integration and alignment
  • Vendor and offshore delivery management
  • Program governance and large-scale delivery oversight
Preferred Qualifications
  • Experience with AI-enabled or model-driven development practices
  • Strong understanding of complex BSS/OSS, Management Plane, and Control Plane architectures.
  • Experience driving organizational transformation across multiple teams and vendors
This role is critical to the success of SysOps as it transitions toward a more integrated, AI-driven delivery model. It ensures that alignment, traceability, and integration are maintained across all domains, reducing risk and enabling more efficient execution at scale.

The ideal candidate will bring a balance of technical depth, program leadership, and organizational influence, with the ability to connect strategy to execution across multiple teams and stakeholders.

This position offers the opportunity to shape how SysOps operates as a unified system and to play a leading role in modernizing development practices through AI-driven transformation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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