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Telecom Associate Jobs in Connecticut (NOW HIRING)

Prysmian Group

HR Business Partner

Willimantic, CT · On-site

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... associate leadership and continuous learning and improvement at all levels of the facility.

2020 Companies

Intel Field Sales Manager

Hartford, CT · On-site

$18/hr

Provide training to store associates on various Intel products and technologies * Identify ... A minimum of 6 months' experience in sales, electronics, retail, telecom, or marketing is preferred

2020 Companies

Intel Field Sales Manager

Hartford, CT · On-site

$18/hr

Provide training to store associates on various Intel products and technologies * Identify ... A minimum of 6 months' experience in sales, electronics, retail, telecom, or marketing is preferred

PrysmianGroup

Willimantic Controls Engineer

Willimantic, CT · On-site

$79K - $102K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Bachelor's Degree in Electrical Engineering, Electrical/Electronics Engineering or an Associate ...

Prysmian Group

Willimantic Controls Engineer

Willimantic, CT · On-site

$79K - $102K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Bachelor's Degree in Electrical Engineering, Electrical/Electronics Engineering or an Associate ...

Raffo Enterprise Inc

Be Seen First

Entry Level B2B Sales Representative

Bridgeport, CT · On-site

$700 - $2.0K/wk

Whether you have a Bachelor's degree, an Associate's degree, or no degree at all, we provide the ... Our people develop some sweet skills while selling telecom services , and they build a resume that ...

Raffo Enterprise Inc

Be Seen First

Entry Level B2B Sales Representative

Bridgeport, CT · On-site

$700 - $2.0K/wk

Whether you have a Bachelor's degree, an Associate's degree, or no degree at all, we provide the ... Our people develop some sweet skills while selling telecom services , and they build a resume that ...

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Telecom Associate information

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

Is working in a telecom associate career a good career?

A telecom associate role involves installing, maintaining, and troubleshooting telecommunications systems, often requiring technical skills and customer service abilities. It can offer stable employment with opportunities for advancement and skill development, especially with certifications like Cisco or CompTIA. The job environment is typically fast-paced and may require working in various locations or shifts.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the most commonly searched types of Telecom jobs in Connecticut?

The most popular types of Telecom jobs in Connecticut are:

Telecom Associate jobs near you

HR Business Partner

Prysmian Group

Willimantic, CT • On-site

Full-time

Re-posted 13 days ago

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

Position Summary:
Reporting to the Regional Human Resource Manager, this Human Resource Business Partner (HRBP) is responsible for providing full cycle Human Resources support to our Willimantic, CT plant.  This role is critical in executing our people initiatives, providing great internal customer support, driving HR functional excellence and process improvement.  This position will be responsible for managing and overseeing all HR related activities at the facility and providing HR guidance to Operations leadership at the plant. The HRBP guides effective and efficient implementation of HR best practices including employee relations, regulatory compliance, performance management, talent management, staffing, succession planning, communications, policies, payroll, compensation, and benefit administration. The HRBP partners with plant leadership to deliver a high-performance culture, promoting ownership, goal attainment, associate leadership and continuous learning and improvement at all levels of the facility. 
Principal Duties & Responsibilities:
  • Responsible for the facilitation of the selection/hiring/orientation/onboarding process. 
  • Monitor the “pulse” of the employees to ensure a high level of employee engagement with a true hands-on approach.
  • Partners with the Plant Manager and local management staff to develop and implement programs, processes, or actions to drive employee engagement and retention. 
  • Facilitate, inspire, lead and work with the leadership team to develop, support and evaluate programs, processes and policies that ensure our Behavior & Values is embraced and lived by all associates. 
  • Partner and ensure the organizational structure support the strategic objectives of the business and facility.   
  • Track and report on HR metrics as required. 
  • Responsible for delivering facility communications strategy that includes formal meetings, informal small group meetings, focus groups, 1X1s, surveys, and related activities that drive engagement activities, throughout the organization.   
  • Demonstrate change leadership by understanding the desired outcomes, effectively involving, managing, and communicating with those impacted by change and mitigating the barriers to change.   
  • Define and build the organization’s capabilities by identifying the talent needs of the business and assist managers with development of the next generation leaders while challenging and elevating performance of solid associates within the organization.
  • Determine best practices to support organizational direction.   
  • Responsible for monitoring appropriate wage/salary administration elements throughout assigned functions to ensure the attraction, retention and motivation of qualified employees and to ensure compliance with relevant Prysmian policies.
  • Serve as a credible and trustworthy advocate representing the needs of all facility employees and ensure/measure alignment around business results.   
  • Formally assess employee engagement and culture, and design strategy to close gaps to the desired state. 
  • Innovate and integrate HR practices around critical business needs, minimizing disruption to the manufacturing environment. 
  • Ensure application of corporate and local human resource procedures, practices, and initiatives in compliance with all laws and regulations.   
  • Oversee HR issues involving legal and financial risk to organization. 
  • Manage plant leave of absence process, including FMLA, STD, LTD and personal leave. 
  • Track training hours.
Knowledge/Skills/Abilities:
  • Stellar internal and external customer service focus.
  • Ability to create and drive an effective and positive employee relations, retention and reward program.
  • Results and metrics driven with the ability to work in a high performance-manufacturing environment. 
  • Able to understand organizational strategy while advancing operational goals. This includes having a good understanding of business principles and practices and the ability to apply them. 
  • Ability to lead complex change and transformation efforts and manage multiple, complex tasks with attention to detail. This includes excellent ability to motivate and communicate with diplomacy to facilitate positive outcomes. 
  • Trusted advisor with an ability to coach, mentor and guide all associates.   
  • Ability to create human resource solutions with bottom line results. 
  • Demonstrated knowledge of federal and state laws, regulations, principles, and practices related to employee conduct, performance, and dispute resolution to protect the business from potential liabilities.   
  • Experience with planning and executing the administrative side of HR and data management software. 
  • The ability to manage multiple priorities simultaneously.
  • Excellent analytical, written, and oral communication skills. 
  • Cross functional business acumen.
Qualifications:
  • BS/BA degree in Human Resource Management or related field. 
  • 3+ years Human Resource business partner experience, manufacturing environment strongly preferred.
  • Ability to work in a team-based environment, with a proven track record of leading and managing teams. 
  • Proven success in talent management and building competencies/ capabilities at all levels of the facility.   
  • Working knowledge of federal laws including employment and labor laws and success with developing core HR policies.
Work Environment:
  • General manufacturing and office
  • PPE - Ear Plugs, gloves, safety glasses, safety toe shoes