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Telecom Admin Manager Jobs (NOW HIRING)

Company Description Since 2000, CROSSLINK has been providing full suite of telecom infrastructure ... management, electrical services and site maintenance to customers who value quality, diligence and ...

Company Description Since 2000, CROSSLINK has been providing full suite of telecom infrastructure ... management, electrical services and site maintenance to customers who value quality, diligence and ...

Perform and manage basic operations of network/telecom/security installation: hardware and OS ... Administer core network/telecom business services (i.e. voice, conferencing, IPAM/DHCP/DNS, etc ...

Perform and manage basic operations of network/telecom/security installation: hardware and OS ... Administer core network/telecom business services (i.e. voice, conferencing, IPAM/DHCP/DNS, etc ...

$100K - $115K/yr

About the Role Vamonos IT is seeking a Unified Communications (UC) Telecom Administrator ... The ideal candidate will manage endpoint provisioning, carrier coordination, user access support ...

HR) is hiring a Telecom Manager at its corporate headquarters in Nashville, TN. Healthcare Realty ... Negotiate and administer contracts with PBX/UC vendors, SIPtrunk providers, contactcenter SaaS ...

HR) is hiring a Telecom Manager at its corporate headquarters in Nashville, TN. Healthcare Realty ... Negotiate and administer contracts with PBX/UC vendors, SIP-trunk providers, contact-center SaaS ...

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Telecom Admin Manager information

See salary details

$30.5K

$80.4K

$137.5K

How much do telecom admin manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telecom admin manager in the United States is $80,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $98,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Telecom Admin Manager jobs?

For Telecom Admin Manager jobs, the most frequently searched job titles are:

Telecom Administrator

Charlotte, NC • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees

Contractor

Re-posted 27 days ago


Job description

Job Title:  Telecom Administrator

Location:  Charlotte, NC
 
JD:
  • System Administration & Support
    • Administer and maintain Avaya Communication Manager (CM) and Call Management System (CMS), including user provisioning, call routing, and system configuration.
    • Manage Cisco Unity Voicemail, including mailbox setup, password resets, and troubleshooting voicemail issues.
    • Oversee RedSky E911 services, ensuring accurate location data and compliance with emergency calling regulations (Kari’s Law, Ray Baum Act).
    • Support Verint call recording and analytics platforms, including configuration, monitoring, and troubleshooting.
    • Respond to telecom-related support requests, resolve incidents, and document solutions.
  • Monitoring & Maintenance
    • Monitor system performance and availability using diagnostic tools.
    • Perform regular system health checks, backups, and updates.
    • Coordinate with vendors for hardware/software updates and service issues.
  • User Access & Provisioning
    • Provision and deprovision users, manage permissions, and update call routing as needed.
    • Maintain telecom documentation, change logs, and inventory records.
  • Compliance & Security
    • Ensure systems comply with internal policies and external regulations (e.g., E911 legislation).
    • Assist with implementing security protocols and compliance standards.
  • Collaboration & Training
    • Work closely with IT teams, business units, and external vendors.
    • Provide training and support to end users and other technical staff.
 

Required Skills & Qualifications

  • Hands-on experience with Avaya CM, CMS, Cisco Unity Voicemail, RedSky E911, and Verint platforms.
  • Knowledge of VoIP protocols, call flow configuration, auto attendants, and voicemail systems.
  • Familiarity with unified communications platforms and basic networking (TCP/IP, VLANs, QoS).
  • Strong troubleshooting and diagnostic skills.
  • Excellent customer service, communication, and documentation abilities.
  • Ability to multitask and resolve issues under pressure.

Education & Certifications:

  • Associate degree in information technology, telecommunications, or related field (or equivalent work experience).
  • Certifications such as CompTIA Network+, Cisco CCNA, or Avaya certifications are preferred.
 

Preferred Experience

  • Supporting multi-site or hybrid work environments.
  • Experience with enterprise VoIP analytics and contact center technologies.
Knowledge of scripting (PowerShell, Python) for automation