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Associate Telecom Administrator Jobs (NOW HIRING)

Systems Administrator II

Houston, TX ยท On-site

$50 - $53.57/hr

What This Role Does The Telecom Specialist is responsible for supporting and maintaining the ... Associate degree, technical certification, trade school education, or equivalent experience.

Telecom Tax Senior Associate

Shreveport, LA ยท Hybrid

$80K - $100K/yr

EisnerAmper is seeking a Senior Associate to join our Telecom Tax team. The ideal candidate will be ... Ability to effectively communicate with clients, staff, tax administrators and regulators.

Telecom Tax Senior Associate

$83K - $103K/yr

EisnerAmper is seeking a Senior Associate to join our Telecom Tax team. The ideal candidate will be ... Ability to effectively communicate with clients, staff, tax administrators and regulators.

Telecom Tax Senior Associate

Shreveport, LA ยท On-site

$80K - $100K/yr

EisnerAmper is seeking a Senior Associate to join our Telecom Tax team. The ideal candidate will be ... Ability to effectively communicate with clients, staff, tax administrators and regulators.

Telecom Tax Senior Associate

$83K - $103K/yr

EisnerAmper is seeking a Senior Associate to join our Telecom Tax team. The ideal candidate will be ... Ability to effectively communicate with clients, staff, tax administrators and regulators.

... to administrators, validating administrative actions, ensuring adherence to approved procedures ... an associate degree in electrical, electronics, or systems engineering with at least eight (8) ...

... to administrators, validating administrative actions, ensuring adherence to approved procedures ... an associate degree in electrical, electronics, or systems engineering with at least eight (8) ...

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Infographic showing various Associate Telecom Administrator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Telecom Administrator

Charlotte, NC โ€ข On-site

Noblesoft Technologies
Software Developmentย โ€ขย 51 - 200 employees

Contractor

Re-posted 27 days ago


Job description

Job Title:  Telecom Administrator

Location:  Charlotte, NC
 
JD:
  • System Administration & Support
    • Administer and maintain Avaya Communication Manager (CM) and Call Management System (CMS), including user provisioning, call routing, and system configuration.
    • Manage Cisco Unity Voicemail, including mailbox setup, password resets, and troubleshooting voicemail issues.
    • Oversee RedSky E911 services, ensuring accurate location data and compliance with emergency calling regulations (Kari’s Law, Ray Baum Act).
    • Support Verint call recording and analytics platforms, including configuration, monitoring, and troubleshooting.
    • Respond to telecom-related support requests, resolve incidents, and document solutions.
  • Monitoring & Maintenance
    • Monitor system performance and availability using diagnostic tools.
    • Perform regular system health checks, backups, and updates.
    • Coordinate with vendors for hardware/software updates and service issues.
  • User Access & Provisioning
    • Provision and deprovision users, manage permissions, and update call routing as needed.
    • Maintain telecom documentation, change logs, and inventory records.
  • Compliance & Security
    • Ensure systems comply with internal policies and external regulations (e.g., E911 legislation).
    • Assist with implementing security protocols and compliance standards.
  • Collaboration & Training
    • Work closely with IT teams, business units, and external vendors.
    • Provide training and support to end users and other technical staff.
 

Required Skills & Qualifications

  • Hands-on experience with Avaya CM, CMS, Cisco Unity Voicemail, RedSky E911, and Verint platforms.
  • Knowledge of VoIP protocols, call flow configuration, auto attendants, and voicemail systems.
  • Familiarity with unified communications platforms and basic networking (TCP/IP, VLANs, QoS).
  • Strong troubleshooting and diagnostic skills.
  • Excellent customer service, communication, and documentation abilities.
  • Ability to multitask and resolve issues under pressure.

Education & Certifications:

  • Associate degree in information technology, telecommunications, or related field (or equivalent work experience).
  • Certifications such as CompTIA Network+, Cisco CCNA, or Avaya certifications are preferred.
 

Preferred Experience

  • Supporting multi-site or hybrid work environments.
  • Experience with enterprise VoIP analytics and contact center technologies.
Knowledge of scripting (PowerShell, Python) for automation