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Telecom Account Manager Jobs in Springfield, IL (NOW HIRING)

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Telecom Account Manager information

See Springfield, IL salary details

$29.2K

$65.2K

$105.1K

How much do telecom account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for telecom account manager in Springfield, IL is $65,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What job categories do people searching Telecom Account Manager jobs in Springfield, IL look for?

The top searched job categories for Telecom Account Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Telecom Account Manager jobs?

Cities near Springfield, IL with the most Telecom Account Manager job openings:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,231 per year, or $31.4 per hour.

ACCOUNT EXECUTIVE - IT & PRINT SOLUTIONS

CDS Office Technologies

Springfield, IL

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

CDS Office Technologies

CDS Office Technologies is hiring a driven B2B Account Executive to expand our Managed IT, Hosted VoIP, and Print Solutions divisions.

This is an outside, high-activity sales role focused primarily on generating new business and growing long-term recurring revenue. While you may inherit select accounts, success in this role comes from consistent prospecting, disciplined pipeline management, and strong relationship-building.

We are looking for a motivated professional who takes initiative, represents the company well in the field, and works effectively with internal teams to win and support clients in an expansive, business-friendly territory.

What You’ll Do

  • Prospect daily through phone outreach, networking, referrals, and in-person visits
  • Schedule and conduct discovery meetings with business decision-makers
  • Maintain 15–25 active opportunities in your pipeline
  • Identify opportunities across Managed IT, Hosted VoIP, and Print solutions
  • Collaborate with technical specialists to design and present solutions
  • Manage activity and progress within CRM
  • Build long-term client relationships that drive recurring revenue growth

This role requires consistency, professionalism, and accountability. High activity levels are expected and supported!

Ideal Background

We strongly prefer candidates with experience in:

  • Copier / MFP sales
  • Managed IT / MSP
  • Telecom / VoIP
  • Payroll, merchant services, or other contractual B2B sales

If you have built business through proactive outreach and territory development, you will be well-positioned to succeed here.

What We Value

  • Competitive drive balanced with professionalism
  • Resilience and strong follow-through
  • Coachability, collaboration, and openness to both teamwork and feedback
  • Ability to represent the company with tact and credibility
  • Organized pipeline management
  • Team-oriented mindset

We believe strong performance and strong culture go hand in hand.

Territory amp; Verticals

You will be responsible for and eligible to prospect in all counties in southernmost Illinois, centering around Williamson County and extending out to the surrounding counties of Jackson, Saline, Union, Johnson, Franklin, Perry, and so on.

We are vertical agnostic and provide essential service to companies, agencies, and organizations in both the private and public sectors, as well as regulated industries such as medical, education, resale, and manufacturing.

Compensation amp; Benefits

  • $40,000–$50,000 base (DOE)
  • Uncapped commission
  • Recurring revenue earnings
  • SPIFFs and manufacturer incentives
  • Vehicle reimbursement
  • Cell phone reimbursement
  • Medical, dental, vision, life insurance
  • 401(k)
  • PTO + paid holidays
  • Annual sales incentive trip

Strong performers build meaningful long-term income through recurring revenue growth.

CDS Office Technologies an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Apply