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Telecom Account Manager Jobs in Oakbrook Terrace, IL

Access One Inc.

Account Manager

Chicago, IL · On-site

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider ... Exposure to a broad portfolio of telecom and managed IT solutions Benefits * Comprehensive health ...

Access One

Account Manager

Chicago, IL · On-site

$80 - $100/hr

Account Manager Location: Chicago, IL Job Id: 478 # of Openings: 1 Account Manager Access One is a ... Exposure to a broad portfolio of telecom and managed IT solutions * Comprehensive health, dental ...

ORR Protection

Fire Systems Account Manager

Chicago, IL · On-site

$85K - $125K/yr

Account Manager - Fire Protection Sales JOB SUMMARY The Account Manager will focus on closing the ... Identify prospects that match the profile of ORR Protection in the Data Center, Industrial, telecom ...

Digital Direction

Account Executive

Chicago, IL

Digital Direction is THE thought leader in the telecom management industry. We are looking for the ... Account Executive As an Account Executive, you will be responsible for developing sales strategies ...

AppDirect, Inc

Account Executive Inbound

Chicago, IL · On-site

$79 - $104/hr

You manage your pipeline in a CRM with discipline, keeping follow-up activity consistent so no ... Sell telecom and connectivity solutions (internet, phone, and related services) on behalf of ...

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Telecom Account Manager information

See Oakbrook Terrace, IL salary details

$29.7K

$66.2K

$106.6K

How much do telecom account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for telecom account manager in Oakbrook Terrace, IL is $66,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What job categories do people searching Telecom Account Manager jobs in Oakbrook Terrace, IL look for?

The top searched job categories for Telecom Account Manager jobs in Oakbrook Terrace, IL are:

What cities near Oakbrook Terrace, IL are hiring for Telecom Account Manager jobs?

Cities near Oakbrook Terrace, IL with the most Telecom Account Manager job openings:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Oakbrook Terrace, IL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $66,188 per year, or $31.8 per hour.

Account Manager

Access One Inc.

Chicago, IL • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Build and maintain strong client relationships while serving as a trusted advisor and advocate

  • Execute contract renewals and target 15% annual growth through up/cross-selling

  • Coordinate with internal teams to ensure a best-in-class client experience

Job description

Account Manager
Access One is a business technology services and telecommunications provider founded in 1993. We deliver seamless, scalable solutions that evolve alongside our clients’ businesses. Our custom-tailored offerings can be deployed modularly or as a complete end-to-end solution, covering business phones, unified communications, managed IT services, cybersecurity, security systems, and cloud-based technologies.
Position Overview
The Account Manager is responsible for owning and growing a defined book of business by delivering exceptional client experience, driving contract renewals, and identifying expansion opportunities. This role manages approximately 100 client accounts totaling ~$4M in annual recurring revenue (ARR).
Key Responsibilities
  • Build and maintain strong client relationships while serving as a trusted advisor and advocate
  • Execute contract renewals with a target of less than 5% revenue write-down on base renewals
  • Target 15% annual growth across assigned book of business through up/cross-selling
  • Serve as the primary point of contact for pricing, service changes, and issue resolution
  • Conduct quarterly client-facing business reviews (QBRs)
  • Coordinate with internal teams to ensure a best-in-class client experience
  • Perform client site visits as needed
  • Stay informed on product offerings and recommend solutions aligned to client needs
Book of Business
  • Approximately 100 accounts across multiple industries
  • Approximately $4M in total ARR
Compensation
  • Base Salary: $80,000 – $100,000 (commensurate with experience)
  • Unlimited commission structure: ~1% of Total Contract Value (TCV) for renewals and ~4% of TCV for new/cross-sell opportunities
  • Commissions are paid on Total Contract Value at the time of first billing, allowing for accelerated earnings
Qualifications
  • 2–4 years of experience in account management, client success, or relationship management
  • Experience in a quota-bearing role with demonstrated success meeting or exceeding revenue targets
  • Experience at a Managed IT Services Provider (MSP) strongly preferred
  • Ability to manage both business and technical conversations with clients
  • Strong organizational and time management skills
  • Excellent communication and relationship-building abilities
  • Ability to manage a high-volume book of business in a fast-paced environment
  • Bachelor’s degree preferred or equivalent experience
Why Access One
  • Opportunities to grow your career and expand your expertise
  • Continuous learning and professional development
  • Advancement opportunities based on consistent performance
  • Exposure to a broad portfolio of telecom and managed IT solutions
Benefits
  • Comprehensive health, dental, and vision coverage
  • 401(k) with company match
  • Generous PTO and flexible work environment
  • Engaging company events supporting work-life balance
  • Volunteer and donation opportunities to support the community
Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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