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Telecom Account Manager Jobs in Georgia (NOW HIRING)

Circet USA

Accounts Payable Manager

Kennesaw, GA · On-site

$60K - $83K/yr

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ... In addition, the Accounts Payable Manager will ensure accurate processing of and accounting for ...

Circet USA

Accounts Payable Manager

Kennesaw, GA · On-site

$60K - $83K/yr

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ... In addition, the Accounts Payable Manager will ensure accurate processing of and accounting for ...

Circet USA

Accounts Payable Manager

Kennesaw, GA · On-site

$60K - $83K/yr

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ... Company Discount Website The Accounts Payable Manager will provide leadership to a team based in ...

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Account Executive

Atlanta, GA

Build and manage net-new enterprise sales pipeline focused on Azure services, application ... operating in the telecom and media, industry and services, banking, insurance and public ...

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Account Executive

Atlanta, GA · On-site

Build and manage net-new enterprise sales pipeline focused on Azure services, application ... operating in the telecom and media, industry and services, banking, insurance and public ...

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All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Georgia

Telecom Account Manager information

See Georgia salary details

$24.9K

$55.6K

$89.5K

How much do telecom account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for telecom account manager in Georgia is $55,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $66,300.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Telecom Account Manager jobs in Georgia?

For Telecom Account Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Telecom Account Manager jobs in Georgia look for?

The top searched job categories for Telecom Account Manager jobs in Georgia are:

What cities in Georgia are hiring for Telecom Account Manager jobs?

Cities in Georgia with the most Telecom Account Manager job openings:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,574 per year, or $26.7 per hour.

Contact Center Client Services Manager

MCI Careers

Savannah, GA • Remote

Full-time

Re-posted 19 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Ensure service delivery aligns with client expectations, SLAs, and KPIs.
  • Conduct regular business reviews and performance presentations with clients.
  • Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
  • Identify opportunities for account growth and upselling additional services.
  • Manage client onboarding, transitions, and change requests.
  • Monitor client satisfaction and proactively address concerns.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in client services or account management in a BPO or contact center.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts simultaneously.
  • Familiarity with CRM tools and reporting platforms.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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