Orem, UT · On-site
$24 - $36.50/hr
IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...
Orem, UT · On-site
$24 - $36.50/hr
IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...
Orem, UT · On-site
$24 - $36.50/hr
IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...
Orem, UT · On-site
$24 - $36.50/hr
IT Support Specialist II Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support ...
Orem, UT · On-site
As a(an) First Asst Tech with Timpanogos Regional Hospital you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As the Surgical First Assist will ...
Orem, UT · On-site
As a(an) First Asst Tech with Timpanogos Regional Hospital you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications As the Surgical First Assist will ...
Provo, UT · On-site
$20.50 - $28/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
Provo, UT · On-site
$20.50 - $28/hr
Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...
Provo, UT · On-site
$20.50 - $28/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
Quick apply
Provo, UT · On-site
$20.50 - $28/hr
The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...
Orem, UT · On-site
$18 - $25/hr
About World Wide Technology At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities ...
Orem, UT · On-site
$18 - $25/hr
About World Wide Technology At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities ...
$18 - $25/hr
About World Wide Technology At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities ...
$18 - $25/hr
About World Wide Technology At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities ...
Provo, UT · On-site
$19 - $26/hr
IT Systems SpecialistJob Summary Heritage is looking for a hands-on IT Systems Specialist to manage day-to-day technology needs across our locations. This position is responsible for employee ...
Provo, UT · On-site
$19 - $26/hr
IT Systems SpecialistJob Summary Heritage is looking for a hands-on IT Systems Specialist to manage day-to-day technology needs across our locations. This position is responsible for employee ...
Orem, UT · On-site
$22 - $25/hr
IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY Inc. MITY Inc. is a leading manufacturer of commercial furniture and seating solutions ...
Orem, UT · On-site
$22 - $25/hr
IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY Inc. MITY Inc. is a leading manufacturer of commercial furniture and seating solutions ...
$22 - $25/hr
IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY Inc. MITY Inc. is a leading manufacturer of commercial furniture and seating solutions ...
$22 - $25/hr
IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY Inc. MITY Inc. is a leading manufacturer of commercial furniture and seating solutions ...
Provo, UT · On-site
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Provo, UT · On-site
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Provo, UT · On-site
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Provo, UT · On-site
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Position Overview We are seeking a hands-on IT Specialist to support both office and manufacturing environments. This role is responsible for providing responsive end-user support, maintaining ...
Provo, UT · On-site
$20.50 - $28/hr
Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...
Provo, UT · On-site
$20.50 - $28/hr
Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...
Provo, UT · On-site
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the ...
Provo, UT · On-site
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the ...
Provo, UT · On-site
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the ...
Provo, UT · On-site
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the ...
Provo, UT · On-site
Our IT Operations & Security team keeps the technology behind that global business secure, reliable, and scalable. Position Summary Unicity is looking for an entry-level IT Support Specialist to join ...
Provo, UT · On-site
Our IT Operations & Security team keeps the technology behind that global business secure, reliable, and scalable. Position Summary Unicity is looking for an entry-level IT Support Specialist to join ...
Orem, UT · On-site
As Utah County's only Top 100 hospital, we offer the latest advances in life-saving technology. We deliver services with the compassion and personalized care of a community hospital. Our colleagues ...
Orem, UT · On-site
As Utah County's only Top 100 hospital, we offer the latest advances in life-saving technology. We deliver services with the compassion and personalized care of a community hospital. Our colleagues ...
Orem, UT · On-site
$13 - $17.50/hr
We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an in-office position. This internship is an excellent opportunity for individuals looking to gain ...
Orem, UT · On-site
$13 - $17.50/hr
We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an in-office position. This internship is an excellent opportunity for individuals looking to gain ...
Lindon, UT · On-site
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
Lindon, UT · On-site
Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...
$27.6K - $36.8K
5% of jobs
$36.8K - $45.9K
9% of jobs
$45.9K - $55K
10% of jobs
$57.3K is the 25th percentile. Wages below this are outliers.
$55K - $64.2K
6% of jobs
$64.2K - $73.3K
1% of jobs
$73.3K - $82.5K
1% of jobs
$82.5K - $91.6K
1% of jobs
$91.6K - $100.7K
0% of jobs
$100.7K - $109.9K
1% of jobs
The median wage is $112.1K / yr.
$109.9K - $119K
66% of jobs
$119K - $128.2K
0% of jobs
$27.6K
$95.9K
$128.2K
There are many different careers in technology, from programming computers to cybersecurity analysts, digital marketers, web developers, information technology managers, and even careers in artificial intelligence. Many job seekers begin with an entry-level career as a computer programmer, writing code for various types of software programs, or as a network architect who designs technology systems. Some careers may require certification or other professional credentials, but many employers in the technology field prefer computer skills and hands-on experience over graduate degrees.
| Aspect | Technology | Software Developer |
|---|---|---|
| Required Credentials | Typically a degree in IT, Computer Science, or related fields; certifications like CompTIA, Cisco | Bachelor's degree in Computer Science or related; programming certifications |
| Work Environment | IT departments, tech companies, hardware and network settings | Software companies, tech startups, freelance or remote coding projects |
| Employer & Industry Usage | Used across various industries including finance, healthcare, manufacturing | Primarily in software development, app creation, and tech services |
| Common Search & Comparison Intent | Understanding roles in tech infrastructure, hardware, networks | Learning programming, app development, coding skills |
Technology professionals focus on hardware, networks, and infrastructure, while Software Developers specialize in creating software applications through coding. Both roles require technical skills but serve different functions within the tech industry.
Cities near Payson, UT with the most Technology job openings:
$24 - $36.50/hr
Full-time
Re-posted 17 days ago
IT Support Specialist II
Reports to: Service Desk Supervisor Work Arrangement: Primarily on-site and field-based Compensation: $24.00–$36.50/hour (based on experience)
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Role Summary
The IT Support Specialist II is a senior, on-site technical support role responsible for resolving issues that Tier 1 cannot, providing hands-on client support, and serving as a bridge between the Service Desk, Projects, and Alignment teams.
This role exists to own complex troubleshooting end-to-end, act as a reliable on-site presence for clients, and improve the overall effectiveness of Tier 1 by resolving root causes and strengthening documentation.
Tier 2 technicians are expected to work independently, make sound technical judgments, and represent the company confidently in client environments.
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What This Role Is (Clarifying Early)
· On-site technical support role
· Escalation point for Tier 1 after defined time limits
· Hands-on execution role, not a design authority
· Trusted technician working directly with clients
· Key contributor to projects and continuous improvement
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What This Role Is Not
· Not a Tier 1 or entry-level support role
· Not a purely remote position
· Not a senior architect or Tier 3 role
· Not a role that passes work back down to Tier 1
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What You’ll Spend Most of Your Time Doing
· Resolving issues escalated from Tier 1 that cannot be completed within 20–30 minutes
· Providing on-site support at client locations, including:
o Hardware installs and replacements
o Network and peripheral troubleshooting
o Server and infrastructure support
· Acting as the on-site technical face of the company for clients
· Owning issues through resolution and documenting fixes clearly
· Updating documentation so similar issues can be resolved at Tier 1 in the future
· Assisting with projects and executing project-related technical work
· Reviewing environments and identifying improvement opportunities
· Rotating through after-hours on-call support with other technicians
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Core Responsibilities
· Serve as the escalation point for unresolved Tier 1 issues
· Independently troubleshoot and resolve:
o Server-related issues
o Networking and connectivity problems
o Firewall and security-related changes (execution-focused)
o Backup recovery
· Perform on-site installations, swaps, and equipment deployment
· Communicate effectively with users at all levels, from frontline staff to executives
· Coordinate with Service Desk Supervisors for oversight and prioritization
· Execute approved changes routed through appropriate departments
· Document root cause, resolution steps, and preventive recommendations
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Technical Expectations
A successful IT Support Specialist II can independently handle:
· Active Directory administration and troubleshooting
· Microsoft 365 administration and support
· Server and infrastructure troubleshooting
· Network and firewall-related changes
· Backup validation and recovery support
· Security-related troubleshooting and response (execution-focused)
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Required Skills & Experience
