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Technology Services Manager Jobs in Raleigh, NC (NOW HIRING)

WinWire

Commercial IT Project Manager

Raleigh, NC · On-site

$95K - $113K/yr

The Project Manager will be responsible for planning, coordinating, and driving project execution ... services firm shaping the future of enterprise technology. Read Press Release * Microsoft Gold ...

Jobtailor

Director, IT Service Delivery

Cary, NC · On-site

$210 - $240/hr

Lead and manage IT support services (Internal and External) * Monitor service performance, analyze trends, and implement improvements to enhance service quality and customer satisfaction.

Tech Marketing

IT Service Desk lead

Durham, NC · On-site

... offers services in IT staffing, Mobile development, Web development and Cloud computing. US ... Experience implementing and managing a help desk operation. Thanks and regards, Mandeep Singh 408 ...

Infojini Inc

PROJECT MANAGER

Raleigh, NC · On-site

Infojini Inc is a full service IT consulting firm recognized as one of the fastest growing IT services and software development companies. They are seeking a Project Manager responsible for ...

Truist

Audit Manager - Technology

Raleigh, NC · On-site

Provide advisory services, as necessary, in the implementation of new systems, processes and ... , IT service management processes and IT industry trends. 4. Strong knowledge of IT General ...

Truist

Audit Manager - Technology

Raleigh, NC · On-site

Provide advisory services, as necessary, in the implementation of new systems, processes and ... , IT service management processes and IT industry trends. 4. Strong knowledge of IT General ...

Truist

Audit Manager - Technology

Raleigh, NC · On-site

Provide advisory services, as necessary, in the implementation of new systems, processes and ... , IT service management processes and IT industry trends. 4. Strong knowledge of IT General ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Facilitates the development and maturity of IT service management capabilities by driving continuous improvement across incident, problem, and change processes. Serves as a key technical and process ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Facilitates the development and maturity of IT service management capabilities by driving continuous improvement across incident, problem, and change processes. Serves as a key technical and process ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Facilitates the development and maturity of IT service management capabilities by driving continuous improvement across incident, problem, and change processes. Serves as a key technical and process ...

First Citizens Bank

Major Incident Manager

Raleigh, NC · On-site

Facilitates the development and maturity of IT service management capabilities by driving continuous improvement across incident, problem, and change processes. Serves as a key technical and process ...

Infojini Inc

Project Manager

Raleigh, NC · On-site

Infojini Inc is a full service IT consulting and staffing firm recognized for its rapid growth in the IT services and software development sector. They are seeking a Project Manager responsible for ...

Infojini Inc

Project Manager

Raleigh, NC · On-site

Infojini Inc is a full service IT consulting and staffing firm recognized for its rapid growth in the IT services and software development sector. The Project Manager will coordinate the procurement ...

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All JobsTechnology Services JobsTechnology Services Manager JobsTechnology Services Manager Jobs in Raleigh, NC

Technology Services Manager information

See Raleigh, NC salary details

$30.4K

$74K

$151.5K

How much do technology services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technology services manager in Raleigh, NC is $74,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $82,200.00 per year, depending on experience, location, and employer.

What does a Technology Services Manager do?

A Technology Services Manager oversees the planning, implementation, and maintenance of an organization’s technology infrastructure and services. They manage IT support teams, coordinate technology projects, ensure service quality, and act as a bridge between technical staff and business units. Their responsibilities may include optimizing IT processes, managing vendor relationships, and ensuring compliance with security protocols. Ultimately, they aim to align technology services with business goals while maintaining efficient and reliable IT operations.

How does a Technology Services Manager typically collaborate with other departments within an organization?

Technology Services Managers frequently work cross-functionally, partnering with departments such as Operations, Human Resources, and Finance to understand their technology needs and ensure seamless service delivery. They coordinate with project managers and IT teams to implement new systems and resolve issues, while also communicating updates and potential impacts to stakeholders. This role requires strong interpersonal skills and the ability to translate technical concepts for non-technical colleagues, fostering a collaborative environment that supports organizational goals.

What are the key skills and qualifications needed to thrive as a Technology Services Manager, and why are they important?

To thrive as a Technology Services Manager, you need a strong background in IT service management, project leadership, and a relevant degree or certifications such as ITIL or PMP. Familiarity with enterprise IT systems, ticketing platforms, cloud services, and monitoring tools is typically required. Excellent communication, problem-solving ability, and team leadership are vital soft skills for building trust and driving results. These skills ensure efficient IT operations, high-quality service delivery, and effective coordination between technical teams and business stakeholders.

What is the difference between Technology Services Manager vs Network Administrator?

AspectTechnology Services ManagerNetwork Administrator
CredentialsBachelor's degree in IT or related field; certifications like ITIL, PMPBachelor's degree in Computer Science or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages service delivery, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service management needsCommon in organizations with complex network infrastructure
Search & Comparison IntentUnderstanding managerial roles in IT servicesTechnical network support and administration

The Technology Services Manager focuses on overseeing IT service delivery, managing teams, and strategic planning, while the Network Administrator handles the technical aspects of maintaining and troubleshooting network infrastructure. Both roles require relevant certifications and are vital in organizations with significant IT operations, but they differ in scope and responsibilities.

Is it hard to become a Technology Services Manager?

Becoming a Technology Services Manager typically requires several years of experience in IT or related fields, along with strong leadership, technical skills, and often a relevant bachelor's degree or higher. Certifications such as ITIL or PMP can also enhance prospects, but the role generally demands a combination of technical expertise and management experience, making it a challenging but attainable career path for qualified professionals.

What are the most commonly searched types of Technology Services jobs in Raleigh, NC?

The most popular types of Technology Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technology Services Manager jobs?

Cities near Raleigh, NC with the most Technology Services Manager job openings:

Technology Services Manager jobs near you
Infographic showing various Technology Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $74,032 per year, or $35.6 per hour.

EI&O Workplace Technology Program Manager

Fidelity Investments

Durham, NC

Full-time

Posted 10 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

Are you energized by leading large-scale technology programs that transform the workplace experience? AsanEI&OWorkplace Technology Program Manager, you will play a critical leadership role in delivering complex, cross-functional initiatives that enable Fidelity's evolving workplace strategy. Working closely with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, Product Management, and external partners, you will drive the planning, coordination, and execution of technology programs supportingmodernization efforts.

TheExpertiseandSkillsYouBring

This roleis responsible forleading multiple concurrent programs that span network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services. You will bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives while aligning with enterprise technology standards, operational requirements, and long-term workplace technology strategies.

Key capabilities include:

  • 10+years experienceleading andmanaginglarge-scale officerenovations and campus builds, with a focus ontechnology rooms, structured cabling, wireless,audio-visual,smartbuildingand end usertechnologies.

  • Demonstratedtrack recordof successfully delivering cross-functional initiatives involving multiple business and technology teams, vendors, and executive stakeholders.

  • Strong leadership and relationship management skills, with the ability to influence without direct authority and drive alignment across diverse stakeholder groups.

  • Deep knowledge of program management frameworks, tools, and methodologies, including Agile, Waterfall, hybrid delivery approaches, risk management, and governance practices.

  • Proven ability to develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements across multiple concurrent initiatives.

  • Experience partnering with real estate, construction,architecture,and engineering teams to coordinate technology delivery within officebuild, renovation, or relocation programs.

  • Strong analytical, organizational, and problem-solving capabilities, with the ability to navigate ambiguity and make informed, data-driven decisions.

  • Excellent written and verbal communication skills, including the ability to develop executive-level communications,facilitatesteering committees, and present program status, risks, and recommendations to senior leadership.

  • Ability toestablishgovernance, drive accountability, and coordinate successful program execution while balancing immediate business requirements with long-term strategicobjectives.

  • Experience managing external vendors, consultants, and service providers to ensure successful delivery, quality outcomes, and adherence to enterprise standards.

  • Knowledge of workplace technology trends and emerging technologies, with the ability to evaluate solutions that support scalable, flexible, and future-ready workplace environments.

TheTeam

TheEI&OWorkplace Technology teamis responsible fordelivering infrastructure and technology solutions that enable our offices tooperateeffectively and scale for the future.

We partner closely with real estate, construction, engineering, and technology teams to deliver secure, reliable, future-ready infrastructure that supports an excellent associate experience in every location.

Fidelity manages more than11 million square feetof space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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