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Technology Services Associate Jobs in Tennessee (NOW HIRING)

This role is the frontline of our IT Services department -- helping users resolve technical issues ... Associate's degree in IT, Computer Science, or related experience. * Certifications like CompTIA A ...

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Associates degree in IT preferred or equivalent work experience. * HS Diploma or GED required. * At ... Company Description Pioneer Technology is a nationwide Managed Services Provider with a strong ...

Client Service Associate

Nashville, TN · On-site

$65K - $80K/yr

Client Service Associate Decker Wealth Management in Nashville, TN is seeking a full-time in-office ... services experience * Adept and skilled with technology - we are a tech-forward firm. Mac ...

Excellent customer service skills on the phone, in writing and in-person. Ability to learn and ... Applied Technology Nashville's policies and procedures. Ability to learn department-specific ...

The Cash Management Associate II will handle ACH form processing and inbound calls from branch or ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

The Cash Management Associate II will handle ACH form processing and inbound calls from branch or ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

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Technology Services Associate information

What does a Technology Services Associate do?

A Technology Services Associate provides technical support and assistance to users, troubleshooting hardware, software, and network issues. They often work in IT support environments, using tools like ticketing systems and remote access software to resolve technical problems efficiently.
What are the most commonly searched types of Technology Services jobs in Tennessee? The most popular types of Technology Services jobs in Tennessee are:
What cities in Tennessee are hiring for Technology Services Associate jobs? Cities in Tennessee with the most Technology Services Associate job openings:

Centralized Services Engineer

Protech Services Group Inc

Memphis, TN • On-site

$55K - $70K/yr

Full-time

Posted 11 days ago


Job description

ProTech Services Group, Inc. is a premier technology services provider and business

consulting company. We are focused on helping businesses leverage their IT solutions

to improve profitability and create growth while emphasizing security. We are a Full-Service

IT company offering: Managed Services, Technology & Consulting , Security Services, Cloud

Services, and Talent Acquisition.

Summary

The Centralized Services Engineer II will play a key role in ensuring the ongoing

performance, security, and stability of managed client environments. Operating within the

Centralized Services team, you will maintain automation systems, perform proactive

maintenance tasks, execute patching and scripting activities, and support infrastructure

monitoring efforts. You will collaborate closely with Service Desk, NOC, and Professional

Services teams to ensure a seamless client experience.

Job Description

• Manage and maintain RMM tools (e.g., ConnectWise Automate, N-able, Atera,

etc.)

• Execute and optimize patch management, antivirus, and backup monitoring

processes

• Develop and maintain PowerShell or other scripts to automate recurring tasks

• Deploy standardized software and configurations across client environments

• Monitor and respond to alerts, ensuring proactive remediation before client

impact

• Maintain documentation and configurations in the PSA and documentation

platforms (e.g., IT Glue, Hudu)

• Assist with onboarding new clients into centralized systems

• Participate in compliance initiatives (e.g., HIPAA, NIST, ISO) via standardized

controls

• Collaborate with Service Desk and Project teams to coordinate proactive work

and escalations

• Analyze trends in system health data to recommend improvements

• Maintain patching compliance reports and health dashboardsRequirements

• Associates Degree in Information Technology, Computer Science, or related field

preferred

• 2–4 years of experience in a technical support, IT administration, or Centralized

Services role within an MSP or similar environment

• Hands-on experience with RMM tools and scripting (e.g., PowerShell, Bash,

Python)

• Proficiency in Windows Server, Active Directory, Microsoft 365, and Azure

• Strong understanding of endpoint management, patching processes, and

monitoring solutions

• Ability to write, test, and troubleshoot automation scripts

• Experience working with backup platforms (e.g., Veeam, Datto, Acronis)

• Solid knowledge of network fundamentals (TCP/IP, DNS, VPN, etc.)