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Technology Services Associate Jobs in Tennessee (NOW HIRING)

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

Freeman

Dining Services Associate

Dickson, TN · On-site

$13.94 - $16.83/hr

Dining Services Associate Job Purpose: Oversee dining services, including three meals a day, seven ... Recovery Specialist & Inpatient Tech Lead Staff Level of Supervision Required: General ...

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

SpaceXAI

IT Services Technician (Memphis)

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

K2services

Office Services Associate

Memphis, TN · On-site

$15.50 - $19.50/hr

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best. The Office Services Associate position ...

KALUNGA

Full Time Guest Service Associate

Memphis, TN · On-site

$12 - $15/hr

... technology Schedule & Physical Requirements: • Full-time hours 33-40 hours/week, including ... Service Associate Shift Various Shifts EOE Statement We are an equal employment opportunity ...

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Technology Services Associate information

What does a Technology Services Associate do?

A Technology Services Associate provides technical support and assistance to users, troubleshooting hardware, software, and network issues. They often work in IT support environments, using tools like ticketing systems and remote access software to resolve technical problems efficiently.
What are the most commonly searched types of Technology Services jobs in Tennessee? The most popular types of Technology Services jobs in Tennessee are:
What cities in Tennessee are hiring for Technology Services Associate jobs? Cities in Tennessee with the most Technology Services Associate job openings:
Technology Services Associate jobs near you

IT Services Technician (Memphis)

SpaceXAI

Memphis, TN • On-site

$61K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

SpaceX rating

8.8

Company rating: 8.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies

Job description

ABOUT THE ROLE:

Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location. We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations. The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service. This is a full-time position, onsite with occasional on-call or after-hours support. 

RESPONSIBILITIES:
  • Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
  • Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts.
  • Manage and administer user accounts, permissions, and access controls in systems like Active Directory.
  • Assist with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
  • Monitor and maintain IT systems, including performing patch management, updates, and basic server administration.
  • Document and update IT service tickets with detailed resolutions and escalate unresolved issues to Level 3 experts or specialized teams.
  • Contribute to and maintain IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
  • Support IT projects, such as system upgrades, migrations, or new technology rollouts.
  • Train and mentor Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
  • Ensure compliance with company IT policies, security standards, and data protection protocols.
  • Provide new hire onboarding and offboarding service support
BASIC QUALIFICATIONS:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.
  • 2-4 years of experience in IT, helpdesk, or a related technical role.
  • Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise software.
  • Proficiency in troubleshooting network issues (TCP/IP, DNS, DHCP, VPNs) and basic server administration (Windows Server, Linux basics).
  • Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., Google Workspace, Microsoft 365) is a plus.
  • Excellent problem-solving, analytical, and customer service skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional, or ITIL) preferred.
PREFERRED SKILLS AND EXPERIENCE:
  • Experience with scripting (e.g., PowerShell, Bash,Python) for automation tasks.
  • Knowledge of cybersecurity best practices and tools (e.g., antivirus, endpoint protection).
  • Ability to manage multiple priorities and meet deadlines under pressure.
COMPENSATION AND BENEFITS:

$61,200 - $91,800 USD

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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