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Technology Services Associate Jobs in Memphis, TN

SpaceXAI

IT Services Technician - Memphis

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

SpaceXAI

IT Services Technician - Memphis

Memphis, TN

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

SpaceXAI

IT Services Technician - Memphis

Memphis, TN · On-site

$61K - $91K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

Itonyx

IT Technician Tier II

Memphis, TN · On-site

... Associate degree in Information Technology, Computer Science, or a related field preferred . * Three (3) to five (5) years of professional IT support experience , preferably within a managed services ...

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How much do technology services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technology services associate in Memphis, TN is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What does a Technology Services Associate do?

A Technology Services Associate provides technical support and assistance to users, troubleshooting hardware, software, and network issues. They often install, maintain, and upgrade technology systems, and may use tools like ticketing systems and remote support software to resolve problems efficiently.

What are the most commonly searched types of Technology Services jobs in Memphis, TN?

The most popular types of Technology Services jobs in Memphis, TN are:

Technology Services Associate jobs near you

IT Services Technician - Memphis

SpaceXAI

Memphis, TN • On-site

$61K - $91K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Job description

ABOUT THE ROLE:

Our IT Services team is the backbone of our operational efficiency, ensuring seamless connectivity and technical assistance for all our employees, regardless of their location. We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations. The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service. This is a full-time position, onsite with occasional on-call or after-hours support. 

RESPONSIBILITIES:
  • Provide second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
  • Diagnose and resolve complex technical problems, including system crashes, network connectivity issues, and software conflicts.
  • Manage and administer user accounts, permissions, and access controls in systems like Active Directory.
  • Assist with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
  • Monitor and maintain IT systems, including performing patch management, updates, and basic server administration.
  • Document and update IT service tickets with detailed resolutions and escalate unresolved issues to Level 3 experts or specialized teams.
  • Contribute to and maintain IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
  • Support IT projects, such as system upgrades, migrations, or new technology rollouts.
  • Train and mentor Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
  • Ensure compliance with company IT policies, security standards, and data protection protocols.
  • Provide new hire onboarding and offboarding service support
BASIC QUALIFICATIONS:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.
  • 2-4 years of experience in IT, helpdesk, or a related technical role.
  • Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise software.
  • Proficiency in troubleshooting network issues (TCP/IP, DNS, DHCP, VPNs) and basic server administration (Windows Server, Linux basics).
  • Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., Google Workspace, Microsoft 365) is a plus.
  • Excellent problem-solving, analytical, and customer service skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional, or ITIL) preferred.
PREFERRED SKILLS AND EXPERIENCE:
  • Experience with scripting (e.g., PowerShell, Bash,Python) for automation tasks.
  • Knowledge of cybersecurity best practices and tools (e.g., antivirus, endpoint protection).
  • Ability to manage multiple priorities and meet deadlines under pressure.
COMPENSATION AND BENEFITS:

$61,200 - $91,800 USD

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

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About SpaceX

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Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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